5 Star rating for Deck & Patio TuneUp on the construction of our Pergola. It's so beautiful, we…read morecouldn't ask for a better value, customer service and construction team that designed and installed our Pergola. Our neighbors all want one now over their patios. Thank you to Jeff the owner and again the entire team. We love it and will get it painted to match our trim once the wood is all cured.

For those who dont want to read...the end product agreed upon is fantastic and very well built...I…read morewould even go as far as to say overbuilt...which is good. I truly dont think you will find a better product in the Wilmington area....they truly build great decks....for those that want to read....I will take you thru our process..... If you want a quick turnaround on your deck, dont count on it, it will take several months. They are busy. Process- Salesman arrives in March...he is fantastic and helps us solve a couple of issues we had concerns with...two other companies did not. He explained procedure....10% down, if you cancel you lose half of your deposit...40% when they start and balance of 50% when project completed. You will have to submit plans to HOA for approval, they will take care of all the other permits...very convenient. We had our down payment in by the end of March and were put in Que...we were told the completion date would be mid June to late June.....their price was higher than the other two quotes....significantly, however; the product and design offered is far superior...pay the money, you wont be sorry. No communication from the end of March forward until I contacted them during the first week of June to ask about start dates....I was told they were waiting on permits...so I checked on line...its public information...our permits were not put in until May 31st....this delayed the build...the project started around July 17th and was completed on August 2nd. I feel the permits could of gone in much sooner to keep on schedule. There were a couple of hiccups during the build that we caught before they became a major issue...I would highly recommend you be home for the build to insure it is how you envisioned the project. These minor issues were solved easily and without concern, but if they were not caught before/during construction could of been an issue. One of the issues was a change we made after agreeing to a certain build height of the pergola, but while watching it being built realized it was to low...they raised it, no problem. The other was a cosmetic design that was sold to us but was not conveyed to the contractor....this was also caught early and rectified. The last was the underpinning...we thought it was included with the build because the deck was two levels and found out at the end it was not. They gave us a very fair price to add it on and completed it without hassle. They also gave us a price to have the pergola painted once it has time to weather. All of the Owners/team members I had contact with were easy to deal with....Glenn, Mark, Dino and Josue were fantastic. The deck is awesome, constructed extremely well and in the end thats what matters....I would chose them again without question.

I have used Wilmington Home Improvements since 2003. They are very professional, quick response…read moretime and they do quality work at a fair price! The confidence we have in their ability to deliver excellent results takes the stress out of renovating and remodeling our home. They just finished remodeling my kitchen and it looks great!! I have recommended them to many of my friends and family and they,too are very happy with the quality of service.I will continue to recommend them.

This Chris guy completely sucks and wasted my time! First off He missed our first Scheduled…read moreappointment and Then had a excuse that made no sense why he pulled a no call no show! It took another week just to get him here, then after that. I give him 2 weeks plus a third ( for holiday reasons and his busy schedule, pretty much benifit of dought) & to get my estimate out to me .He has a excuse each week on why nothing's been sent over ! Look I have had someone recently work on my house called Coco construction and they did a terrible job and scammed me out of 2 grand I have a entire siding and decking that needs another whole replacement. Wilmington home improvement where supposed to have my back and fix what happened he made me feel safe at first . But they have done nothing but play games and give me Excuses! I felt like I have been treated even worse then coco Construstruction treated me . So Can I just please find a truthful and upfront and dedicated company for once! Like Jesus what's so hard about caring for you're customers?! So don't believe the fake reviews they have posted guys . He sucks and on first appearance he looked to me like he was on some drugs even if half the time he did have a few intelligent remarks but just wait till YOU see for yourself if you choose! Overall Not a good pick if you're just a average hardworking person ! He's just trying to make himself look good with all the helping photos from big easy jobs due to the storm for big Businesses and rich people or people that at least live very comfortably! I can understand being busy but there's no excuse for this treatment. I know he has been receiving my messages because we both have iPhones it tells me. So listen people I'm not just a a up tight and ignorant person that's just pissed off , NO! because if he didn't want this job or to help us he should have just said that from the start not beat around the bush, so I can find someone else. I even asked him if he plans on wasting my time and is too busy for this job I will find someone else's I just need to know now... this was after waiting a week and half for a freaking estimate! That let me remind you the estimate wasn't that difficult I'm sure of it and he said he would help me with a statement on how the previous work done was not correct so I did really feel at first he was being a good person . His response to my question was - (Chris) " I would never waste you're time I am sorry" but look how far that got me ! Then every week after was "I'm busy I'm sorry I will get it out to u this evening " but every week & day nothing ! And if that's how he is about a damn estimate I would hate to see how he works ! nobody has time for a LIAR! I hope this review helps whomever is reading , because I strongly suggest you pick someone else, I don't ever post reviews about people but lately people keep screwing me over and this guy knew about that, the website claims to be 24/7 emergency service and they are honest and reliable . None of that is true tho and if it is true then it most certainly didn't include me on that type of treatment after patently waiting for weeks and being very respectful up until today!

Punctual, experienced and full of knowledge when it comes to ALL repair, remodel and maintenance…read moreneeds!

Laird has been the our handyman company for over 7 years and has always responded quickly. He has…read moregiven us value for money and we can always depend on the condo looking great once he is finished with whatever we have asked of his team to accomplish. I refer this company to all people who need a handyman in need of a fast response and service. Give them a try and you will not be disappointed!

Hi folks. This is a follow up to my last yelp post. In…read moreresponse to what I thought was a ghosted email lost forever, Chris from Ingram Brothers reached out and fixed the problem door. It was a technically difficult adjustment, but he knew what he was doing and fixed the problem. All of the set screws on the three hinges needed adjustment which is like choreographing a musical interlude. This along with tightening the hinges themselves along with the deadbolt and the door knob made the day. Bottom line, my Kathryn is overjoyed. What a birthday present for her! Ingram Brothers is a great organization and Chris is a dedicated employee. I highly recommend any job that they may take on.

Ingram Bros is a local and family owned company with years of local success. Ingram did incredible…read morework in two phases on our home in the historic district. First, extensive repair and replacement of rotten wooden siding and rotten wooden windows with new wood (we use wood to replace downtown per code). Second, whole body paint 3 colors with fantastic attention to detail. The professionals working each phase were polite and top-notch with minimal intrusion to our neighbors in a tightly packed downtown block. Highly recommend.

This company initially responded promptly when I inquired about their services, but once I signed…read morethe contract, their communication became nonexistent. Had to contact them several times to put the deposit down to get on the schedule then did not hear from them until my property manager contacted them about a timeline to complete the work. The office manager's attitude was consistently rude, making it difficult to work with them. Furthermore, the final quality of their work did not align with the initial quote. The employees left trash and items around the workspace after leaving requiring my property manager and tenants to clean up after. I cannot recommend this company and would not consider using their services again.

One of the only companies to call me back after Hurricane Florence. Highly recommend.read more

I requested an estimate for a remodel. Nic showed up to the house over 30 minutes late and was not…read morevery communicative about his arrival. He did a walk through of the house and I was told he would get me an estimate soon (couple of days). After 3 weeks and me having to contact him I was given a couple excuses as to why he hadn't contacted me and then was told about the estimate on the house, "having been partially completed in many areas and other complexities with this project (ie. drainage issue) in master, I don't think an estimate would be the best option for me due to unforeseen issues that will undoubtedly arise. With that said, I am happy to consider an hourly contract... When I do hourly work I charge $90/man hour. " I gave this company three stars because they took the time to show up but I did not use them because they couldn't do an estimate, as well as the lack of communication.

Blue Hammer responded to my family's service request to repair our ceiling damage immediately…read more Nic's work ethics were top-notched. He assessed the damage thoroughly and provided a timely estimate. My family appreciated getting scheduled with him when he did, as he was in great demand. Looking at the finished product, it is hard to tell that any damage occurred in the first place. Nic was able to repair our damaged ceiling at an affordable cost. Thank you so much for your professional and friendly service.