FOR ANYBODY AND EVERYBODY THAT WOULD LIKE TO KNOW: We recently purchased a newly built home from DEL WEBB AT RANCHO DEL LAGO in AZ. When we went to their design center to pick out our flooring, window coverings etc..... we chose 2" wood slat blinds. When did our final walk through in our home (and the blinds were hanging in the home) it was realized that the blinds are FAR TOO HEAVY for the windows that they cover. THEY CANNOT BE LIFTED TO FULL OPEN POSITION. The Realtor/Sales Person that was with us when we did the final walk through tried to open them as well and could not do so. We have been in conflict with PULTE HOMES and DEL WEBB since December of 2013 about these blinds that are basically NOT ABLE TO BE USED AS INTENDED. We have been told over and over by both PULTE BUILDERS and DEL WEBB, that 'this is what we chose, we have gotten what we chose and that they are not in the retail business but instead are a production company". They are not willing to work with us to remove/replace the blinds (even though we have offered to pay any difference should there be one - we figure they probably need the money MUCH more than we do I AM A DISABLED VETERAN and they have been made aware of this!!!!! This does not phase them one bit - they are sticking to their guns, stating there is nothing further that they can help us with - our house is complete as far as they are concerned and we got what we ordered from them - case closed!!!! I just thought this should be known in case anyone else plans to purchase a home from PULTE BUILDERS!!!! Beware of your choices at the design centers! You may not be told in advance of what the final product will weigh and if you choose something that is NOT ABLE TO USED AS THE PRODUCT IS INTENDED FOR - you will be stuck with it!!!! So......we have blinds that we cannot lift (they may pull out of the frame that they are in, that's how heavy they are - the "sales person' that did our final walk through with us agrees with this)We have gotten MANY, very creative answers, as to why they cannot help us but one that I thought was very interesting is "most people don't pull their blinds up - they just open or close them" REALLY???? Buyer Beware! read more