It is a big hit or tragic miss with Del Taco! Yesterday the jumbo shrimp tacos were great ~ grabbed more today and they SUCKED. What is this 2 mushy shrimp per taco, the tortills stuck to the foil like the foil was wet then to tortilla was put on it. Just checking my receipt and realized we were over charged...oh great!! read more

Don't forget to add the food that's ordered, there was no one in line, no rush, still messed up.

Place 2 orders had to drive back 3 times to be accused of lying about not receiving drinks the cook came from back w my burrito open in her hand telling me she not gonna remake because it was good enough for her to eat lol said if you don't like your job quit I will not return here again all food in the trash nasty attitude untrustworthy around food read more

Terrible experience from the ordering to the food itself. We even pointed to the menu items and our food was still incorrect. Quality of food was awful. read more

Feb. 27th 2025 Sorry, didn't get any names. White girl with the piercings is really disrespectful and has no customer service at all. Asked if she can help me put a coupon on the kiosk and literally just walks away with an attitude. The older Mexican lady helped me and my grandma, she was really nice to us and really respectful. I really appreciate her help today! read more

Ordered reg Del tacos...great!! Got one hot sauce for 2 tacos..huh? Guess cutting back...

They should be embarrassed to sell those tacos, giving Del Taco a bad name. and no salsa at all. They don't have any kind of salsa. out of everything. Or maybe they should train people correctly. I wish I could give 0 stars. I went on 7/8/23 at 10:30 pm read more

Del Taco - a burrito with meat and cheese - Mexican Near Me - Desert Hot Springs, California

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Pretty much everyone in there is as lazy as it gets they don't want to have to serve walk in orders except for one lady she is cool she must be a shift leader or something but besides her the service is the worst absolutely horrible read more

excellent service and I got a delicious food suggestion:):) the loaded grilled chicken burrito is so good!!! a new must have for me

I have enjoyed Del Taco since the late 1970's when they expanded to my home state of Texas and I was in high school. I have always found their locations clean and their crews friendly and efficient. My recent experiences with the Desert Hot Springs location ( where I call home since May 2023) has changed my opinion after 40 good years. On my first visit to dine inside in June 2023, I was appalled at how dirty the interior was. ( this location has since had a remodel, and I have not checked it out). On my second and last inside visit, I was at the counter waiting to order when another customer, an older female, barged in after me screaming that her debit card was not returned to her after using the drive thru. I understand her being upset, but all 5 of the crew stopped what they were doing and became focused on the irate woman. That does not mean they stopped and became involved in helping her, but stopped to listen to her rant. I was ignored and after 2 mins waiting, I walked out and over to Taco Bell. My experiences using the drive-thru is similar to other reviewers': order wrong, no receipt, excessive wait times after 10 PM. Given the consistently bad reviews of this location posted by my fellow reviewers, I am discouraged that DT's corporate office allows these conditions to exist at the Desert Hot Springs location. Especially given the capital expense paid out over the summer to bring the store into the 21st century. Fortunately the Cathedral City DT is not too far a drive, but Taco Bell is just up the street. read more

Here we are again, in a drive thru, that doesn't move for 22 minutes. NEVER been to any Del Taco, that takes their break with a full drive thru. Unbelievable. read more

Terrible and low quality food, always has weird odor or the tortillas are stale. Staff is rude, and they always get my order wrong. Place should be shut down for many reasons. read more

I would leave a 0 if yelp would let me. Regardless I went thru the drive thru and I checked my order as always and I noticed that things were missing. I then went inside and to talk to and employee and they told me that I was lying. read more

They're too dumb to get your order right and too stupid to give you a receipt on your hand or in the bag. I suppose this is why it's just del taco. read more

Drive through customer service sucks. Once again tonight I received the wrong order and no receipt. Who will get all the way back home, discover the order is wrong, STOP, and return it without a receipt? There is little or no line. They just can't get it right, and drive through is all the more incentive to screw it up. Lousy customer service. read more

I just did the drive thru at this Del Taco. There was a giant billboard advertising "Taco Tuesday". 3 tacos for $1.79. When i got up to the window to pay the price the girl quoted me was much higher. I asked why and she said the billboard was the old price and prices have increased. i asked to speak to the manager. Her comment to me was "Yea we don't honor our advertised prices". I said they should remove the giant advertisement then. She said they probaly would get around to it in a few weeks. FALSE ADVERTISING DEL TACO!!!!! read more

Always forget items for delivery! Food is sloppy barely put together!! The worst del taco ever ! Pure laziness let's not began to talk about how dirty the kitchen is !!! Makes me miss riverside read more

It's a long overdue review. We had the most kindest & considerate associate at the window. I wish I would have taken her name she was very pretty dark skin & had the most friendliest customer service at 12am during the hurricane. Not only did she greet us with a friendly smile but acknowledge our pup. The rain was coming down & she offered all condiments & the food was hot & fresh when we got back home. Thank you to the whole crew that night & working the long night hours through the hurricane 8/19-20 read more

I ordered mango pineapple popper drink and it was a sprite with strawberries I'm very angry I wasted 7 dollars for this I will never order from this stupid Del taco. read more

If I could rate no stars I would, they got my order wrong and instead of remaking it "manager" with a stank attitude couldn't do anything for me. Wouldn't go at night because they're miserable and don't like the fact that they have to do their job. read more

Today for lunch we came here and we were hopping to use these coupons which is the only reason we came here in the first place.unfortunately the young ladie in charge of the drive thru works to fast to where she doesn't listen to specific instructions.the gentlemen out side took our order perfectly and we notified him about our coupons he went ahead and walkied the girl about our coupons and when we pulled up she was quick to charge me and never repeated the order back to confirm and I asked her if she applied our coupons and she said I did not show them to her but the guy outside already had told her what our order consisted of.my coupon not being applied cost approximately double. read more

Del Taco - coups for a taco - Mexican Near Me - Desert Hot Springs, California

Don't recommend at all! Very unsanitary to find a hair in my food for my first time to this location! read more

Del Taco - Once I opened my chicken soft taco I found a black curly hair and you can tell this taco had been sitting out for while! - Mexican Near Me - Desert Hot Springs, California

Last month, their Quesadilla Stuffed Tacos caused food poisoning so intense, it almost killed me...but when I went in the following day to inform them of this, their manager, Ana, basically told me to go fornicate with myself. Even before that, at this specific location, they would get my order wrong, almost without fail, every single time I went in to order something. After a few weeks, I decided to give this location another chance last week; spoiler alert: they kept getting the orders wrong (but I mitigated this by walking in for each order, so I could catch their errors before driving home). Yesterday morning, they got the order right (for once), only to tell me that they don't offer a veteran discount (which is funny, considering I've been given that same military discount at every Del Taco I ever visited, including this location, which I've visited regularly, over the past year) anymore, so apparently this location is NOT veteran friendly, at all...and the manager on duty, Ana, was *incredibly* rude about it, on top of everything...needless to say, I will not be giving my business to Del Taco, going forward. They would get a zero, if Yelp allowed for such a thing. read more

I don't no why they always mess my order. But I will never return and for not being stocked on del scorcho. This place dose not care about there customers. read more

This Del Taco Franchise should be overhauled or have new management. My experience food nightmare . Order tostada look liked pig vomit . Beans didn't look right was tossed out . Beef taco salad . No forks ! We are from out of town . Used our fingers plus no napkins. Salad from hell !!! Next day gave benefit doubt. Chicken Salad was runny . Chicken was watery didn't taste right . Also thrown Away trash . Worst Del Taco in Cali . read more

Disgusting the shrimp was all hard, I ate a couple but hope I don't get sick. What is wrong with these people, have some kind of shit to give, you're feeding people dogshit, literally threw out my whole lunch , not going waste my time calling them either read more

Del Taco - Shrimp burrito - Mexican Near Me - Desert Hot Springs, California

I was helped by the rudest person at a drive up window since was able to order at a drive thru. OMG. Wow! Can't say much more. Good luck in the future young lady. read more

the first thing I noticed walking I to the restaurant is how to clean the dining room. was. great job on that.. . at first, the ladies seemed kind of rude. After watching them work, it became clear they were super busy. These ladies worked like a Nascar pit crew. every one of them in motion. I spite of the heavy workload, and these ladies managed to put out one of the best Del taco meals I have ever had. DHS Del taco is every bit as goladies seemed kind of rude. After watching them work, it became clear they were super busy. These ladies worked like a Nascar pit crew. every one of them in motion. I spite of the heavy workload, and these ladies managed to put out one of the best Del taco meals I have ever had. DHS Del taco is every bit as good as the original Del Taco in read more

Del Taco - empty tables and chairs in a restaurant - Mexican Near Me - Desert Hot Springs, California

Open all night and there when you want it...2am just look out for the police on the way there right

Food was cold !! & they barely put anything on my carne asada fries they weren't even cooked all the way & the wait wasss ridiculously long ! read more

Del Taco - Mexican Near Me - Desert Hot Springs, California

For me no food problems for breakfast. But why you guys always out of salsa? At least the hot? Geez

LAZY WORKERS!!!!!!!!! Only selling "burgers and drinks" want to close early because they are lazy due to hurricane Hillary. DONT RECOMMEND WASTING YOUR TIME!!!! read more

I've given this place a few chances over the years and things have just got worse. The people that served me seemed nice but the food was awful. Fish tacos were soaking wet and one was in the wrong packaging. My daughter, who always gets the bean and cheese burrito with no sauce, could not finish hers. She took two bites and put it down saying something was wrong. My burrito had a hair in it and the meat was very tough. read more

Very disrespectful staff! I was rushed off the speaker. They upsized my kids meals and when I asked for a correction they refused to nor would they refund me. And the drive through boy repeatedly told me I was lying when I repeated what I actually ordered. I have been living here and coming to this place for years and coming here has been getting worse and worse but this takes the cake. NEVER AGAIN. read more

I ordered 2 tacos no cheese and a medium fry at 1:20 am which means the inside was closed. My fries were cold and no salt. I called the store to inform them my fries were cold and because of me waiting I should get a refund as well as my food. I had to wait 15 mins just for the gentleman to give me a refund with no food. I definitely find that the customer service was poor and the two people working were a leads read more

Every time I go here they get my order wrong. Ordered 3 different burritos and none marked. Three layered nachos was a box of tortilla chips with salsa thrown on part of it. I ordered street tacos and they didn't know what they were Horrible customer service. Where is the manager?????? If I could give them a minus five I would. read more

Management needs to slow the crew down and get back to basic customer service. Listening skills are sorely lacking here as well. The crew always seems rushed which the customer should never be aware of. Ask for Scorcho and mild sauce and get just Scorcho. Order a medium drink and get charged for a Macho. Drinks are FULL of ice as I personally heard management yell at the crew to do. I pay for soda, not a cup of ice. Unfortunately DHS has limited alternatives. read more

They forgot my sauce it was good still and customer service is okay. The girl with short blond hair was nice though

Food is decent. For a "fast food" place, they are slow, and they always keep you waiting for what? Idk. And they don't seem to get the order right when asking for a sirenian request. read more

Another yelper reached out to me and described the same exact thing happened to her. This franchise is a joke, I wouldn't trust them making my dogs food. read more