We've ordered from Klein's Floral in the past and were happy, but this time was extremely…read moredisappointing. We paid $63 for what was supposed to be a "small" prom bouquet and received a 6-inch arrangement with dead flowers and only three gerbera daisies. The quality was nowhere near what we'd received before (and that bouquet was also "small" but 9 inches and much fuller). When we called to express our concern, the woman we spoke to was kind, but the fix felt like a ripoff. We brought it back in, and while the second version was larger (9 inches), they removed the gerbera daisies and replaced them with carnations--despite the clear order description that did not include carnations. We asked for pink ranunculus, tulips, gerbs, white stock, a little greenery, and no roses. Instead, they filled it with cheap flowers to bulk it up and completely ignored our original request. We understand prices have gone up, but $63 for the first bouquet was outrageous. Sadly, we won't be ordering from Klein's again.

Was feeling low and thought going to this store would boost my spirits. Great selection of seeds !…read moreFound a local seed company called Drifless and scooped some of those up ;) I have not been here for years and was a little shocked on prices but good selection for this time of year . There is a wonderful selection of memorial items for people to purchase for their yards .

This is the absolute top of the line florist in the area, including Madison. Kathy will go out of…read moreher way to make everything perfect. No better customer service anywhere. And a huge selection! The store is cozy and beautiful. I would encourage you to go in and meet Kathy. She is truly a professional!

Kathy is amazingly gifted at the art of floral arrangements. All I had to do was tell her the…read morecolors and look I wanted and she went right to work. Grabbed all the flowers in the back of the shop and brought them to her work station in the front. What a joy to watch her work! She shared her tips and knowledge while precisely placing each flower. It was truly an experience.

I've had their crews doing my lawn for about 5 years and was satisfied with their performance. This…read moreyear I was called and asked if I wanted to continue. I said yes but only start when I call. The crew came out when I wasn't home and did the lawn before it needed any attention. I called to complain and repeated that I would let them know when to start. Following this I called a number of times, getting a menu and leaving messages for customer service, with no response. Three or 4 times I got a real person when I called a different number for the business but the person I spoke to could never give me any information and never called back. There is a huge communication problem within this company and I wonder if the business has changed owners. I spent $800 with them last year. This year I will pay somebody else, instead.

We ordered 2 yards of garden soil, but they delivered about a yard of dirt and the rest was clay…read morechunks. We realize that "stuff" happens, and if they had offered maybe a yard of compost to mix in we would have been satisfied. But... the owner said "dirt is dirt" and they won't do anything for us.

Nice idea of a business - woman-owned, seemed very knowledgable about gardens and plants, was very…read moreresponsive to giving a quote. Then it all fell apart -- weeding cost $75 per person hour, and weeds were left everywhere. When we called about it, they came to look and said all the weeds must have grown back in the time it took them to get out to see it. Then our fall cleanup -- clocking in at $2400 -- left leaves everywhere and plants untrimmed. When we asked for them to do the job properly, they came out, said it was too windy and that must have blown the neighbors leaves into our yard, declined to do more, declined to acknowledge they could have done better, and knocked some money off the bill. So it only cost us $1600 to do a job we could have done ourselves in a couple of hours. Don't waste your money here -- you'll waste a lot of it.

I contracted with Avant early spring of 2019 to install some small berms and rockscaping in my…read morefront yard (about 40x12 ft). The planning and installation went well even though it was a rainy season and the installation got delayed until November 2019. This spring after waiting all winter, I was eager to install some plants as the rock work looked great. One thing I didn't anticipate is that previous to their work I had a layer of black plastic down to kill weeds (plastic had been in place at least 20 months). Even though there were some holes in the plastic the soil was now microbe and invertebrate poor because of the solarization. I reached out to Avant to consult and Becky has been very responsive and helpful in working with me with plans to amend the soil. So even after Avant's project was complete they continue to be supportive and responsive in making sure their customer is satisfied and the garden is healthy. Thanks AVANT!

Bought bedroom sets, 7 piece table and chairs, fireplace entertainment center, side tables,…read moredressers, nightstands. Just recently a new white dresser for our youngest daughter, I had a bum hand, and they got the dresser all loaded up for me, I didn't have to do anything besides thank the two gentlemen, for the help and fair price.

Bob's Outlet is one of the best stores to purchase anything from. The owner's are social, polite…read moreand bend over backwards to be sure you are satisfied. Have a great selection always. Have been in the area for many, many years and have an upstanding reputation. Shopped there for years. Thank yo Well's family.