Gina deserves all of these 5 star reviews!!! I had my first waxing appointment with her today,…read morescheduling was so easy (online for waxing, contact her directly for facials) and the results are 5 star! She is so nice and welcoming, I have been having them for years but if you are new to waxing, you are definitely in good hands.

I was just thinking about how grateful I found Gina because I LITERALLY get a compliment about my…read moreskin almost every week... I swear I'm not exaggerating. I work in a sales environment where I train fresh grads/mid-twenty year olds and they always think I'm at most 28 years old.... I'm not :) Gina is still the best and I still make the trek to see her from the city because there's no one better than her. My skin is flawless because of her and have to book my appointments at least 4 months in advance because her schedule fills up quick.

My eyebrows have never looked so good. And I'm in love with the gel manicure Aly gave me.read more

I love Queen Bee! Staff is very friendly and attentive to detail, especially Julia and Ally. I…read moreconsistently get a gel pedicure and occasionally Gel X mani for special occasions and they always make me feel very special. Never rushed and good prices too!

I came to get my underarms and Brazilian done with Mayelin. WORST PAIN OF MY LIFE. The whole time,…read moreshe kept not turning down the wax temperature even though I continuously replied saying it was too hot. My underarms hurt so bad and she had to re-do each area about 5-6 times, even down below in that high-pain area on my V! The tech had no regards for my pain and kept dismissing everytime she waxed saying "Noo you don't feel it see??". Also, the tech did not bother trying to clean up the wax remnants. Never going here again. I'd recommend any Euro Wax but this one, some are better, this one is NOT.

It's fast.. a lot of technicians brag about their x # of years of experience but then offer more…read morepainful procedures. I've been doing waxing for a million years and I thought it can't be painful anymore since I'm so used and hear is so sparse and weak now- but leave it to these locations technician to deliver pain on area I haven't felt it in years! And - they rush through the process and not actually taking it all off.. for how expensive these services are, they really should be doing better! Then- you know- the European wax MO: pushing products and services on you that you don't need or want...

I have been going here on and off for over a decade, definitely noticed a decline in service and…read morealso the quality of their polish seems off. I got my gel nails done last week of February and within a week, my nails started to chip, I went go one fixed then the next day, unfortunately, another one was chipped now there is an additional nail chipped, a total of 3. Gel should last minimum 2 -3 weeks and this is just a waste of money for me at this point. I am done with getting my nails here and none of my friends will be coming here either.

TL; DR. This is a rush job shop...unless you are paying over $100 for complicated nail art, or for…read moreyou and your family to get mani/pedis, in which case they will mow over other clients for you! You don't want to be the person mowed over when you need them, so I would avoid. I have dealt with this salon many times over the years. Usually, something happens and I take a break from them for a few years until they have a staff change. This go around, I had four progressively worse gel manis in a row. Unfortunately, the manicurists here don't have enough time to care about your natural nails. I don't know if the owner isn't allocating enough time for the service or they are letting other clients run late but the staff here always seem like they are rushing, especially with gel removals. That means they end up hacking away at your natural nails, which leaves them in progressively worse shape. After my last mani, my thumb nail ripped hours later when I reached into my pocket for dog poop baggies. There is also evidence of polish pooling at the cuticles with the nails grown out. It wasn't the best mani by a long shot and I'm sure the manicurist likely knew that. Ahead of a trip to the Berkshires, I booked a gel removal only for today. Appeared for my appointment 5 minutes early. The receptionist literally said that since I was just booked for removal, I could have a seat. I sat there for 20 minutes. During this time, some hyenas getting complicated nail art were harassing me for no good reason. I said nothing to them, but they were making appearance-related comments and laughing. In the past when running behind, the receptionist has called and texted to ask if it's okay to push my appointment back, but not today - I guess because it was "just" a removal. I'm currently the primary caregiver for an elderly relative who was with a paid caregiver during this time. I wasn't going to sit around all afternoon waiting for "just" a removal and also didn't want to continue having to listen to the hyenas. The receptionist had left her desk after checking me in and hadn't returned. No updates from anyone on staff. I walked out of the salon...and am left with a mess on my nails for a weekend at Tanglewood. Different people are of course treated differently. I watched a white family come into this salon once with the daughter having booked everyone at the wrong location. There were three of them and a packed salon but they still found a way to accommodate them on time. I've also seen whites come in for removals only and get served on time. And the logic of prioritizing high cost services doesn't math if you've been a loyal customer - having dropped hundreds over multiple visits - and you need the not-so-great work of one of this salon's manicurists off your nails. It's still "just" a removal??? All of the manicurists at this location have their pluses and minuses. Siobhan was wonderful when she worked here but no longer does. Francesca is the only person I would trust here these days but she's careful, which means that she's usually running behind. Also, her cuticle work isn't the best - they sometimes look a little more ragged after she works on them. Didn't have a good experience with Q. She really hacked up my nails doing a gel removal and she applied a subsequent gel polish too thick. Note about comments from the "manager": Thank you so much for reaching out directly to apologize for the poor service. (Wait--my mistake. That must've slipped your mind.) While we're celebrating great communication, you may have also overlooked the part where your receptionist wasn't at her desk. Small detail, I know. Just to clarify: I call out what I experience, which I'm fully entitled to do. You're certainly welcome to say everyone is treated well--when the appointment actually starts on time and the service runs as scheduled, like it did for the clients who walked in after me. And as for your records, they may want to double-check themselves--unless "waiting for someone to vacate the chair" now counts as part of the treatment time.

I've had the worst customer service experience here since the very beginning, and you might be…read morewondering why I kept going back. Honestly, it started with their $14 Brazilian wax promotion, who could beat that price? My first appointment went okay, and they later ran a half-off membership deal, which I joined since members supposedly get a discount on services. It sounded like a great deal, especially because I get waxed regularly. During my second visit, I wasn't even told which suite they were in (there are two in the same building). There's no front desk, just a doorbell, so I waited about 15 minutes past my scheduled time before anyone came to get me. The wax itself was fine, but the experience wasn't. Each visit after that came with some kind of issue. The aesthetician was often late, and when I'd call, I'd be told I didn't even have an appointment. I showed proof of my text confirmations, but they always brushed it off as a "computer glitch." I use their app, and it constantly tells me I don't have an appointment, even though I get multiple text reminders. The final straw was today. I had an appointment during rush hour, drove a long distance, and arrived early. I rang the doorbell several times with no answer. I tried calling with also no luck. The app again said I had no appointment. After waiting 20 minutes, I gave up and left. As I was pulling out of the parking lot, I got a text saying my appointment was canceled because my aesthetician was sick. Why wasn't I notified before my appointment? No email, no text, no courtesy call, nothing. When they finally texted, there was zero apology or empathy, just an attempt to reschedule. To make matters worse, it's nearly impossible to reach a live person or anyone from corporate. There's no working phone number that connects you to customer service. This company is completely unprofessional and disorganized. I'm canceling my membership and will never return. There are plenty of other salons that actually care about their clients.

I had a similar experience to Somaly. Made an appointment, it was confirmed, no one was there…read more Eventually I got a text back asking if I wanted to reschedule - um, no? With no front desk or person to talk to didn't want to risk another no show and waste of time.

Made appointment last week for dazzle dry mani pedi, I arrived 10 minutes ahead of time to choose…read morecolors. The girl started the pedicure then another employee came over while I was in pedicure chair and started doing my nails! Totally ruined any chance of relaxing as one was working on my hand and the other was working on my feet! Couldn't even turn on the massage chair due to them both working at the same time. No parifin, treatment, no massage. $75 + a $15 tip for a terrible experience. (I shouldn't have tipped 20% considering the service) unfortunately I won't go back. Too bad, this used to be such a nice salon. Also it was freezing in there. And to add 1 more the dazzle dry started peeling off my fingernails after 1 day. It usually lasts up to 2 weeks.

Joey and her staff are great and do an amazing job ,they take their time and the massage afterward…read moreis the best.

I recently went to see Tracy and she was just as wonderful as I remembered her 7 years ago. She's…read morehonest, thorough and is honest about what she thinks will help your skin. I totally trust her for all my skin care needs.

You paid $1000 for $500 half service! So unprofessional and lousy service! The laser treatment I…read morereceived here only covered 50% of my face when I paid for full face!! I contacted them later but they did not admit it and insulted me by implying that I was lying. It took their cosmetician, Jennifier, less than 10 minutes to finish up the whole process and I clearly asked her to go over my full face right when she was about to turn off the machine. She said no. Well apparently I have wasted $1000 on such lousy service. Do not go! This place is so unprofessional. Even though they offer good deals, eventually you will waste your money

Abby is awesome!! She's very professional but fun too! She has several color options and knows what…read morewill look good on your skin tone. Ive had several spray tans by her for important events. The tans always look natural and I love the color! (Ive done 2 different colors) She brings a tent into your home/apartment which makes the whole process so easy!

I set up an appointment very quickly through Yelp with the Sun Tan Van. We mutually agreed to meet…read moreup in the parking lot under the 93. I LOVED the convenience of being able to jump out of the van straight back in to my car, and then hop onto the 93 home. It was awesome! I was going on a trip to Florida and opted for the "look like I've been there already for a few days" tan. I arrived early at the parking lot, and waited a few minutes for the technician to arrive. Once she arrived I signed some papers while she put the black out shades over the windows. It was a cooler day in April, so when I first got in the van it was chilly. She revved the heat up, but it was still slightly uncomfortable to disrobe and then get sprayed with the chilly solution. The color turned out ok. It was natural looking and even. I just didn't love it. In my opinion it felt a little like it had "yellow" undertones compared the brown/bronzy look I love. Looking back at the pictures, it looks good; and even my boyfriend really liked it (and he prefers me white). There was nothing wrong with it, and maybe I should have just gone for a deeper shade. Since then I have tried another tanning salon and ultimately had a better overall experience. It was more comfortable and I LOVED the final result. So in the end, Sun Tan Van was just OK for me. I would keep them in mind for the future, but they won't be my go-to.