Had an appointment to see a home at 1:30 pm. At 12:33 pm, he called to tell me he had not yet…read morereceived confirmation with the listing agent to show the home. At 1:33 pm, he called to tell me he talked with the listing agent and there were showings sheduled so we could not go until 3:00 pm. I told him I was going home. I don't appreciate having my time disrespected, especially when it was a 60-mile round trip to get there. And to top things off, I drove by the house, and there was no showing, no cars, no realtor.

From the owner: When you choose to work with me, you're working with a knowledgeable and trusted Realtor that has a…read moreproven level of knowledge and expertise. I know how to look for danger signs that may prevent small issues from becoming expensive ones! I will be with you every step of the way to guide you to a successful closing and to be sure that you are making a positive financial decision for you and your family. Whatever your budget (whether first buyers or downsizing), you can be assured that you will always be treated with respect and professionalism. Client Type: Home Buyers, Home Sellers Property Type: Single Family Home, Multi-family, Residential Rental Specialty: REO / Bank Owned, Short sales, Residential sales, Luxury homes, First time home buyers, Fast Sale Skills: Negotiation, Detailed Home Searching, Real Estate Investing,Quick Response Time,High Communication,Fast Sale Awards: Top Producer and Production Leader, Summit and Stark Hitter Award Interests: God, My Family, Real Estate

Rent has increased from $525.00 to $1,000.00 per month or more. This is considered the low end of…read moreLouisville. They care about corporate greed not the people that enrich them. This economy has been brutal and yet here we are.

From the very start, Brookwood Management was very difficult to deal with. My husband and I were…read morelooking to rent from Centennial Village, located in Canal Fulton. They have very limited office hours Monday through Friday and have no weekend hours. I, myself, work Monday through Friday so I cannot personally make it to their office. I called and requested to be emailed the application so I could fill it out and send it over with my husband at his scheduled appointment time. Pam, the property manager, refused to email over the application and insisted that I had to be there in person. After 15 minutes of trying to explain to her that I needed her to email me the application, she told me that she had to call and ask permission from her supervisor, in order to send it. Eventually, I was emailed the application. We were eventually approved and moved in. Upon move in, our place was absolutely filthy. Weather stripping on the entry door needed to either be re-secured or replaced because it was coming off the frame. The front light fixture was broken and needed to be replaced. I was told that it wasn't possible to replace the light fixture. There was grease dripping down the patio blinds, four of the slats were missing, and there was crayon up and down the blinds as well. In the kitchen, the window would not latch shut. We were on the first floor so this was a safety issue. It took three days before anyone came to address the window. The kitchen sink was leaking. Maintenance left a full bucket underneath the sink and the smell was foul. The stove needed to be pulled out and cleaned because the floor underneath was extremely dirty with food and candy. The vent in the kitchen also was filled with food and candy. The entire sink and countertop needed to be re-caulked. The caulking was old and was peeling away or had yellowed. The sink didn't have any caulk on it at all. The walls needed to be touched up because there was still pencil/pen/crayon marks on the walls. The top of the staircase had crayon marks on the walls and needed to be touched up. In our bathroom, the sink needed to be re-caulked because this one also did not have any caulk. The entire tub needed to be re-caulked because it was filled with mildew. The door stop in the bathroom was broken and needed to be replaced. The soap bar against the wall in the tub was broken and completely missing. There was also a huge hole in our AC vent in the basement that management covered with a cardboard box. When I asked if the vent could be properly repaired, I was told by the property manager, (copied and pasted directly from my email), "... According to maintenance that piece of cardboard is put there to avoid the air going down your basement and keeping it all on the upper level. As far as the bathtub, myself and Kody really didn't see anything wrong with it I'm not sure what your concerns are I really didn't witness anything that needed attention. If you could maybe give more details of your request that maybe would help." In November, my husband was assaulted by our neighbor, at gunpoint. While management did work with us and let us out of our lease, they overly charged us on our way out the door so that they recoup their losses. Management charged us $1,178.60 for a full carpet replace throughout the townhouse, plus charged us to reseal the floors. They claimed that the carpeting was soaked in cat urine and that warranted a full replacement. I have lived in apartments for the last 10 years and have had my cats for 6. Never has the carpet been replaced in any of those apartments. My cats are trained and do not urinate where they are not supposed to, nor scratch where they aren't supposed to. I had called Brookwood's corporate office to speak to someone regarding the charges. I was told that I should speak with Alexis and I was forwarded to her voicemail. I left message and waited for two days for a call back, but never received one. After waiting, I went into their office and spoke with Alexis, who claimed she never got my voicemail. I asked over and over again to see the bills and pictures of what they claimed was cat urine. She said that she didn't have that information and I asked to talk to someone who could. I met with Robin and asked again to see the proof that the carpet needed to be replaced. She told me that Brookwood doesn't release that information (pictures, bills, etc.) because it's considered private company documentation. I asked again, because if the charges are real, I'm more than happy to pay, but I want to see the proof. I was told that I can have my attorney call their attorney to solve the matter, that the proof would be issued then. It does not make sense why a professional management company will not show their tenants proof of charges. It is within my right to see the documentation of any charges assessed to me, especially with something as exorbitant as a full carpet replacement.