Very Disappointed with the follow up service…read more My wife and I came into H&R and inquired about the idea of filling since with lost our online capability to file by misplacing our IRS pin. 1. We were told that we can file in person without that. FALSE The called us back and told us that the IRS do require us to provide a pin no matter what. With the cost of doing in person vs online was a huge difference price wise. We requested to cancel the service and continue on with what we have been doing 7 years now. 2. We were told that "we will contact our manager in Chicago and she will mail your refund on Tuesday 5 Feb and we should receive it no later than Friday 8 Feb. FALSE 3. Follow up call the following week (13th Feb) looking for any information on the matter. We were told to leave your number and we would be called back and updated. FALSE We never got a call back. Nor was their anything in the mail. 20 Fsb we call back again and asked for an update. We were told that we will call you back with an update. The potential of a lost fax. But we plan to call our owner in Chicago for an update. FALSE. We never got a return call. We again called back up to them on the 21sr FEB. Ask for the manager in Chicago to call us back. Instead we received a call back from the same individual that stated that above responses. We ask why we haven't been given any follow ups since the 6th of Feb when were told to that we should request an IRS pin. In closing the customer service and follow up responses are subpar. Being so close to a Miltary installation the experience is poor. I would not recommend this location at all. The price to compete the service is more expensive than online. And for the services rendered horrible. Did not provide accurate information on the requirements to file. Their goals are opposite of providing truthfulness in the appointments inquires. And their integrity is missing. Please refund my money.

I have been going to this H&R Block location for a few years now. The office manager, Michael…read moreHilmes, has always been friendly and professional. He is very knowledgeable in his work. The office atmosphere is inviting and the location was convenient. I appreciate all that Mr. Hilmes and his staff do. This office is highly recommended!

Jackson Hewitt was fast and easy. I don't need to come back and i made the appointment online for…read morethe same day. I also qualified for Cash Advance Loan. I normally do my taxes myself online but not anymore, i will be using Jackson Hewitt from now on.

This place gets the job done and well. I made an appointment and had an awesome experience and even…read morebetter an awesome refund coming to me. If your going to use a computer program, beware nothing beats an expert. The accountants here know their job and know how to maximize your refund. Recommend you set up an appointment so you can be one on one for a hour. If you have certain areas you want to deduct make sure you ask like investments, school expenses or car expenses.

This is for the GREEN MOUNT CROSSING location that is not showing on Yelp…read more 1. I made an appointment for 6:00 p.m. At 6:20 they still had not seen me so I complained. At 6:22 the "tax professional" who performed my taxes came out to apologize, said he was wrapping up and it would be about 5 more minutes. That was 9 minutes later -- we were finally called... That is when this horrible review turned into a good one. Charles was awesome and professional. He got us out in less than hour. We paid less than last year, got a bigger refund, and this location include Peach of Mind insurance at no extra cost! Thanks!

This place is always friendly and professional. Albeit a small and unassuming place from the…read moreoutside, and looking mostly empty inside except for some fishing items, a few chairs, and a counter, they can handle any licensing and notary needs. My family and I have used them many times over the past 15 years or so for various last-minute documents to be notarized. There are usually only a few people inside, but they get thru them quickly and efficiently so there is hardly a wait. I think the longest I have ever had to wait to be seen is maybe 3 minutes. Our business is usually wrapped up almost as quickly as well. They are much more efficient than any other options I could go to, and by going here I also support my community by giving business to a small business. They also get to know their loyal customers by name which is nice too.

Fast, friendly and efficient service. Have dealt with them for years. Highly recommend them.read more