We have been patients at Sander's Court Pediatrics for the past four years and have entrusted them…read morewith the care of both of our children. Because of that, we were especially disappointed by the way we were treated. We recently received a call informing us that our insurance was no longer accepted, even though we are in the middle of the year. To better understand the situation, we did a three-way call with BlueCross Blue Shield and a representative from Sander's. Unfortunately, the Sander's representative, Jennifer, was extremely rude throughout the conversation - not only to us, but also to the BlueCross representative. She repeatedly interrupted us while we were trying to ask questions and, numerous times during the call, announced that she was "leaving the call" even though we were still trying to understand what was happening and had unanswered questions. It felt like she was more interested in ending the conversation than helping us. To make matters even more unprofessional, she answered another phone call while she was still on the line with us. We could hear her entire conversation, making it obvious that she was no longer listening to us or focused on resolving our concerns. We were honestly shocked by how dismissive and unprofessional the entire interaction was. We completely understand that insurance contracts and coverage can change. What is not acceptable is treating patients with disrespect when they are simply trying to understand their options for their children. Families deserve to be treated with professionalism and respect, and unfortunately that was completely lacking in our experience. Based on this experience, we would absolutely not recommend Sander's Court Pediatrics to any family looking for a pediatric practice that values its patients.

I can't say good enough things about our experiences at Sanders Court with their doctors and office…read morestaff. We have been going there for 5 years now with my 3 girls (10, 8, & 5) and we are so happy with our care. The girls see Dr Breen regularly and she has gone above and beyond to help me deal with lots of surprising medical issues my children have had in the past 5 years. She took the time to talk with me and help guide me when some of my older daughters' specialists didn't agree on the route of care. And she is so knowledgeable, when I am in with one of my girls if I need to ask about the others, she remembers everything and can easily keep up with me when I am switching from kid to kid, which is very impressive. When we go in for sick visits, all of the doctors are very helpful and easy to work with! They always listen and have also helped from the sick visits with recommendations for my kids overall care. We also have an HMO so I work very closely with Jennifer, the referral coordinator, who is beyond amazing! She responds quickly and is always very helpful. With my 3 kids at some points, we were seeing up to 10 specialists, and Jennifer got me the referrals I needed quickly and has also gone above and beyond just being an amazing supportive person to work with and helping a mom navigate all these appts, tests, procedures, etc that her kids have needed!

They body shame and instill unhealthy weight objectives in their young patients. They fret over…read moreweight and scare kids that have healthy weight into fearing they are too fat. Avoid these weight fascists like the plague! They will give your kids eating disorders!!!

I just made one simple call to ask a question. The receptionist had an unkind tone as she responded…read moreand hung up even though I requested to ask a follow up question. Very unfortunate.

This is one of the best doctors offices I've ever been to I have to bring 2 kids and I love how…read morenice everyone is they make it so easy for me and it's quick so I definitely recommend this place never going anywhere else!!!

We've been going there for 3 years and we love the doctors so much! The ladies at the front aren't…read moresuper nice but the doctors are phenomenal! Very caring and you can tell they love the children. We highly recommend Dr. Andy and Dr. Kornfield.

Dr Mark Rothschild is an excellent pediatrician. He takes the time to perform a comprehensive…read morephysical exam as well as get to the root of the problem. He is great with kids and makes each one feel special. Definitely recommended to all.

Dr. Duong has been taking care of our 3 children since they were born. We have been with her…read morepractice since 2009. We cannot say enough to praise her dedication and reliability that she has shown our family so far. Tiffany is the office manager and together with Dr. Duong are doing an amazing job managing their office. Their appointments are always on time and you are expected to be on time as well. They always made time to see our kids when they were sick. Very grateful for their hard work!

Dr. Masri started as my childrens pediatrician as babies, and still cares for my 21 year old…read moredaughter. He is kind, compassionate, and caring. My daughter had stomach pains a few years ago, he knew right away that she had appendicitis and sent her to the hospital to have her appendix removed. My daughter was always a very difficult patient, crying etc and loves this doctor. I recommend him to everyone with children. You cant ask for a more wonderful doctor.

Dr. Masri has been our doctor for the last 3 1/2 years. We have 3 kids, 3 1/2, 21 mos, and 9 mos…read more He is always so calm and gentle with our children. He is wise but not overbearing and he makes you feel at ease when your children are sick. Great doctor with a great heart.

Love this Pediatrics Doctors Office. My daughter has been going here for a year and I have nothing…read morebut great things to say. All of the Doctors and staff are super knowledgeable and very professional. I feel like my child's health is their top priority and that they really listen and take my perspective as a mom into consideration. The office is very clean and the staff are all so friendly when you walk in. They have a sick and well side for the waiting room which I like a lot. The Best part is that I have never waited for more than 10 minutes to be called in. I highly recommend this place to anyone looking for a new pediatrician. All the Doctors are great and you will feel at easy when I comes to the health of your child.

Took my child here to see Dr Jackie Schwarz for his first appointment after birth. Would not return…read moreunder any circumstances; I trust google and my own judgment significantly more than I trust this office. I brought my child in on a Tuesday for a regular visit; I also brought in a diaper due to a reddish hue in his urine; it appeared almost bloody. My husband and I expressed our concerns about this to Dr Schwarz and she brushed it off, assumingly because we're "paranoid first parents" hardly even looking at the diaper. Long story short, we ended up in th ER early Wednesday morning; our child had Hemmorhagic Disease. With blood in his urine... Our child almost died. 7 days and $127,000 later, he's a healthy baby boy. Had this doctor not brushed off our concerns maybe we could have skipped the ER visit; or at least the near death aspect of the visit.

my family and I have been patient of Lake Forest Pediatrics for over 15 years. We fell on hard…read moretimes and missed two payments in 15 years. One payment was for $77, the other was for $50. The office stated that we could not return because we had those we didn't pay those two bills at one point. I was able to get us reinstated however our insurance changed because I was recently unemployed. Because our insurance changed to Medicaid, I noticed that it was difficult appointments and . I can clearly see that people with Medicaid are treated different than others.

If you're looking for a pediatrician to build a relationship with and who takes time to get to know…read moreyour child and family, this is not the place. You'll see a different doctor with every visit, the get you out the door as fast as they can, phones are always down, and they're always backed up due to "high volumes of calls or patients."

Great place that cares a lot. Customer service lacks at times... bedside and phone manners are a…read morebig knock, could be personality differences but the attention to detail with compassionate communication is sometimes rough around the edges (Jane, Dr. B). If you can see past that though and appreciate the true care it's one of the best options if it's covered by your insurance. Deep down they truly care and provide exceptional service.

I'm not one to review places often but I just have to share my recent experience. We've seen Dr…read more Braverman for years and have always loved his approach to treatment of our kids. Last week, I brought my son in and after his evaluation of him, he recommended he see a specialist. He gave me the name of doctors to see. After I called to make the appointment with the specialist (who I couldn't see for almost 2 months) he called other practices and doctors in the area to see if anyone had anything sooner. Lucky for us, we were put on a cancellation list and we're able to see a doctor this week. He called to follow up several times! So very appreciative of the level of care from this practice!