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Deep South Pool & Spa

4.0 (4 reviews)

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8 months ago

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11 months ago

Service is okay and I found my part which was a 6" gasket for $42.56. Almost the price of a new pump.

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2 years ago

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5 years ago

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Blue Haven Pools & Spas - Night time around the pool is so peaceful.

Blue Haven Pools & Spas

2.9(26 reviews)
37.5 mi

I am very torn writing this review - blue haven did great on my pool but now we are building a spa-…read moreI feel like is taking an extreme amount of time and ruining our pool in the process- I can't get dates on things being done- going on four weeks with no activity and they started in Jan - they work a week off a week work a week off two weeks now it's off almost 4 - I'm just putting it out there

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

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Blue Haven Pools & Spas - Retaining walls x3

Retaining walls x3

Blue Haven Pools & Spas
Blue Haven Pools & Spas

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Spa & Tub Manufacturers - Billiards

Spa & Tub Manufacturers

3.0(2 reviews)
9.0 mi

Bought a spa there several month ago. The store owner was brilliant to have an inventory after…read morepandemic, so they were one of the few who had spas available. Spa was reasonable. Delivery and setup were perfect. Had a problem a few month later. Needed new pump. They were diligent is solving problem per warranty. Appreciate the response and technical competence.

We purchased a pool from them last May and it was installed in June. The installers came and left…read morein a few hours since they have several installations scheduled each day and were in a hurry. They did not wait to make sure the liner was good, just left. The installation was not the best and we had many bumps and uneven places on the bottom. I also found a couple of spots where a sharp object was poking up under liner. I called and emailed them about this right away but was told it would be fine and to let them know if I had any other concerns. Now my pool is leaking and they are telling me I will have to pay a 375.00 service call for them to send someone from Mobile to check it and pay for the repair. It is only 9 months old and is should still be under warranty, but they are telling me only if seams rip, no warranty on installation after 30 days. I notified them about the sharp object within 30 days but nothing. I do not recommend buying a pool from them as they do not stand behind their work or product. Should have gone with Doughboy again!!! Bambi Wilkinson

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Above Ground Pools

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Spa & Tub Manufacturers

4.3(7 reviews)
50.5 mi

These guys are phenomenal. We originally went to them for the first time a few years ago when we…read morehad a basic 15 ft round Walmart pool and needed help with a spare part for the pump. My husband and an employee ended up getting into a conversation about the previous owners of our home leaving an old Hayward pool pump and filter system here. Next thing you know, we left with pipes and parts needed to connect that pump to our pool. The following March, we were back there again, only this time it was to purchase a much bigger and better above ground pool from them. We opted for the 15ft x 30ft oval pool, 52" deep. They made the process easy, and within a month, our pool was installed and ready to go. It would have only been 2 weeks, but weather was consistently nasty and the date kept getting pushed back. They even make bundle packages to include decks, which we took advantage of. Since then, we've used them for products, free water testing, advice, and more. It's always a pleasure going to Spa and Tub, and the kids love getting to see all of the hot tub and pool displays when we go in. These guys (and ladies!) are always incredibly helpful teaching me how to keep my pool top notch and sparkling clean, and never try to sell us anything we don't need. I trust them 100%. If cleaning and maintaining your pool isn't your thing, they offer those services as well. Give them a call.

DISCLAIMER: Spa & Tub along with their main installer, Sean, are highly recommended. My experience…read moreis below------- Bought a 15x30 pool and I think I'm going to love it. I'm not sure yet, because I haven't been able to use it. My backyard was a tricky install due to a very steep slope. Communication was severely lacking with the plan and install. Salesman didn't go over any install plans, just said an installer would get with me due to the install being unique. Our installer (Sean) was very polite and seemed very knowledgeable. The install requires 2 retaining walls, the First was done quickly to allow the pool install. The second one took 3 days of phone calls before someone showed up. Once they did arrive (after 5 pm) I had to leave and asked if I could just leave payment with them. Owner (Zeb) asked me to leave it in his truck. Opened his door and there were bottles of beer with condensation on them, obviously cold, so not only were they drinking while working on my property, but also driving. I was left with a huge gap between my house and retaining wall. When I called to see about someone returning to fill that in, I was told that was my responsibility unless I paid an additional $500 after I had already paid a total of $5700 for install and retaining walls. So, I spent a week after working my regular job outside with a shovel to fill in the gap so my foundation to my home wouldn't crack. I'm sure this review should have gone somewhere else, that Pool and Spa are simply selling a product and then done with it, but anyone reading this needs to be aware of what happens after you buy. Ask questions, be persistent and demand all steps in writing. I would buy a product from Pool and Spa but wouldn't recommend any work done by Zeb or Brown Construction.

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Deep South Pool & Spa - hottubandpool - Updated May 2026

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