Took my leaf blower for repair May 29th. No call, no update, no text, no follow up. Went by June…read more25th to be told it wasn't fixed... oh yeah, and the gall of the guy tending to the business calling me a liar when I told him no one had called or SMSd... so I left with a broken leaf blower and $45 in the hole. DO NOT bring the. store brands like Poulan Pro.

Have had work done by J&F before, so I brought my lawn mower to them when my lack of last…read moreseason-end maintenance resulted in a non-starting machine. Gave me costs up front and told me 4-5 days. I was elated when called that night and was able to pick up in the morning. Great service, personable owner.

My husband and I got our tractor from Big Tex in 2000. Although Branson has since sold out to TYM,…read morethey still will service our tractor. We have had nothing but good service from Big Tex even long after the sale they are still here for us . I highly recommend Big Tex Tractor for sales and service. They're an honest good company. No matter who answers the phone they are always polite and helpful.

We stopped in just shopping, fully expecting to "think about it" for a few days. Instead, Melissa…read morewas such a delight to work with, and she had the exact offer we needed. So instead of leaving, we bought the tractor.

Jeff and team have always been great for me and my daughter. I live in Houston and all I need to do…read moreis call to get her mower picked up and serviced. Really appreciate the trust I have for taking care of her equipment. Thanks so much. Ben

Jeff and Meagan are great. Wife bought a zero turn Grasshopper here. WOW, fantastic machine. Tough…read moremachine for my 2.5 acres of mowing. Got the mulching kit installed and led lights also. Can't say enough good things about service here. He does all my Stihl work on my yard tools. If you want to talk to real folks and great service come here. He does many municipalities work on there commercial equipment because he gets it done.

I brought my new chainsaw in to be looked at (that I bought somewhere else). The staff at Gassett…read morewas extremely helpful, told me about what I bought, made sure it started, and gave me fuel recommendations... They never charged me or asked me for anything in return. I definitely recommend buying or servicing equipment here, so much more value in dealing with someone that actually understands the products they are selling. Thank You!

Forget calling Gassetts on Saturday! I was put on hold, and they said they were busy...I was on…read morehold for 30 minutes, before I hung up. They clearly attend to in store customers over one who calls in. When Johnny ran this business you never waited this long.

THEY NO LONGER DO REPAIR. as of 2020. Sell only lawn mower parts, and cords of wood. No one in this…read morearea to take your mower or chainsaw for repair.

Still a five star experience after many trips to Paul's, with several different pieces of lawn care…read moreequipment, over many years. Thank-you! I needed a replacement for the rubber primer button/tit (Whatever it is called) for my Honda tiller. I asked Paul's daughter if she had or could order the part. She immediately responded that she had it in stock. She knew this without having to look it up, ask someone, or anything. She was definitely invested in the business to know so much, what the piece was, and what was in stock. Within a minute of me showing her what I wanted she handed me the replacement part. Intelligent, articulate, knowledgeable, helpful, and professional. Paul, she is a credit to you and your business.

I've needed things from time to time, most recently was an extendable rod set to cut tree limbs…read more This was last year and the year before that was a mower for our gated community. The servicing of products are outstanding and the service at the desk is always outstanding and well informed with great follow up. That's all thank you.

Thank you for your response. But again I was told that "Yes, we do service Powersmart gas powered…read moremower " Yes, after all the hassle I was told to take it to another location. Yet, again when I did call..the gentle men was upfront and not misleading unlike the individual at Richardson Saw & Lawnmower Company. I would greatly appreciate it it if you talk with your Service team and retrain verbally on what types of lawn equipment " Is serviced " to keep from having another customer wasting their valuable time. Thank you

Scott has the best customer service and was extremely friendly. He gave me really good advise on…read morepicking out the right Shed for my backyard. He stayed on top of delivery do to Covid-19. Shed was built exactly as agreed I definitely recommend using Admiral Best over Lowe's or Home Depot you Will get way more bang for your buck!

We bought a 12x30 cabin and love it. Scott was amazing with helping us order exactly what we needed…read moreas well as stay within our budget. I had to edit my review from 5 stars down to a 2 because of the factory workmanship on the cabin. We hired a handyman to install paneling on the inside and over the weekend when we went inside we noticed the bottom of our brand new paneling on the wall where the a/c and heating unit was installed is wet and has water stains all along the bottom. It looks like the seal was not installed properly.

I had an issue with removing and replacing the drive handle on my tractor. I called Randy and he…read morewas able to come work on it on my schedule (after I got off work) in the heat of the day. He got it fixed and didn't charge an arm and a leg.