Been with Farmers for a long time..They are very quick to answer any issues I may have. Especially…read more after my car accident in 2012. Thank you for all you do..Rosie Salaices

I got a quote for home and auto from Valerie Diaz. She was very helpful and knew what she was…read moredoing. She even through in earthquake insurance. I was pleased with the outcome. I would recommend anyone for this office for their insurance needs.

They need to improve their customer service and return email and phone calls. This sent 3 emails to…read morean agent, and made one phone call and no response. No excuse, just didn't find it important enough to help me or answer a simple question.

An old fashioned "personal service " insurance agency. They get to know you and your needs BEFORE…read moretrying to sell you something. Very knowledgeable and professional with a personal home town team representing AAA companies.

Greeted quickly and with kindness…read more My concerns and needs were met quickly and with decisive action. The coverage I received exceeded my previous coverage and at a lower cost. Ms. Bingham was a privilege to work with.

she is beautiful person always help my on my insurance 100% satisfaction always make the best she…read morecan to make costumers happy

5 stars all the way! Tammy was super helpful and put me at ease after I was really stressing to…read morefind a Good insurance. I'm really Glad I gave this Company a Call!

I don't go any where else to update my auto, home and umbrella packages, they steer you to whats…read moreright for you, and they explain the variety of plans and choose whats best in your interest. They offer honest competitive rates, highly knowledgeable, and professional. Great location and plenty of parking.

Pat and his team deliver time after time. The customer service is superb. I have had a couple cases…read moreof emergency changes to my policies, and they deliver time after time. I can't thank them enough, and appreciate everything they do.

Cristina at Schumacher Ins. Goes above and beyond when it comes to finding the best rates. You…read moredon't even have to ask her to shop around, she just takes the initiative each renewal period to check into it. I appreciate her thinking about it when I'm not.

I would like to take a moment to recognize Mr. Yen Yu for his assistance with the transfer of a…read morehomeowners insurance policy today (2/24/26). He was patient, courteous and very professional. He made sure we understood every step of the process before proceeding to the next step. We will certainly ask for him the next time we need assistance. Signed, Danny N.

I have been a AAA member for 40 years. I have a homeowners insurance policy as well as membership…read morefor towing services also have auto insurance Within these years, I have purchased two batteries and I've had problems with every single one , now I'm on battery number THREE I felt the need to post this because I do not feel like I'm being treated as a valid preferred customer I feel that I am being gouged financially and disrespected by team services and supervisors. In 2021 I purchased a battery from AAA. It came with a six year warranty. It lasted two years. Until I had to replace it due to the battery having leakage so in 2023 the battery was replaced now 2 years and one month later I am having to replace it again with the same problem!!! LEAKAGE This is what they don't tell you if you replace your battery with your six year warranty the replacement will be free because you're under warranty, but if the battery has to be replaced again within your six year warranty, you will be charged prorated for the third battery and lose your warranty and not eligible for a new warranty but yet they keep selling you defaulted batteries that don't last past 2 to 3 years I could have went anywhere to buy a battery, but I bought it here because of the six year warranty and because I'm a member wanting to support a company that I believe in There's something extremely wrong here. It's almost as if it's a switch and bait situation. My warranty would have been up in 2027 which made me eligible for another free battery because of all the defaulted ones they kept giving me but instead, they charged me and informed me that I had no warranty on this third battery so I am now punished because of their defaulted batteries in 2021. AAA had to change companies that they were buying bulk batteries from because they were having continuous complaints on these batteries that were leaking knowing that they selling these to their AAA customers, as I was speaking with a supervisor Liz ID # 505521 always make sure you get their ID number I was trying to explain all my concerns ... what I got was superiority rudeness consistently being interrupted and not heard . and was told that I need to go online to place a complaint , why would I do that if I have the supervisor on the phone she made no sense whatsoever only because I know she had no answer for my concerns of being gouged, misled and unhappy as a AAA member. after 20 minutes of her repeating herself in different ways but ending up meaning the same thing that I would have to buy another battery I got nowhere when asked to speak to her supervisor I was told there was nobody over her that she was the one. Therefore I hung up the phone called back and guess what!! low and behold !! she does have a boss Eric, his ID # 508883 hoping to get answers and some resolve seemed to be an impossible task. Eric was just as rude as Liz but seem to be annoyed about my complaint and had Little to no patience. He was so irritable seem to enjoy talking over you like Liz did maybe that's one of their training tactics to shut us up so that they can get their points across but yet we don't get ours when that did didn't work. He starts to yell that that's where I had to end the call. I guess I am seeing AAA at its finest it is evident they just hire anybody because they all seem to be trained in the same way... sell sell sell no resolve no respect and no gratitude toward there customers If it wasn't for us members, they would have no job at all, but I still feel this Company needs to be thoroughly looked at the Better Business Bureau will be the next step of my complaint as well as Google We all work hard for our money and we should not be paying for something we're not receiving I would also like to point out if you have auto insurance with AAA make sure you look at your declaration page they're always adding something on your policy that you did not ask for I had noticed that they have been charging me for a Service that I did not ask for.

Last year Sean McClerkin did not return my voicemails when I tried to reschedule an appointment…read more It left me on my own to choose a Prescription Drug Plan. This year, knowing Sean had a weakness with returning calls, I stopped in and made personal contact with him and scheduled an appointment to select a plan for next year. I arrived early for my appointment and when my 10:00 appointment time arrived Sean was not there. I guess I'm on my own again this year. I left. I guess there is an advantage to working for your family, you don't get in trouble when you are late for work, have poor customer service skills or lack good work ethics. I guess they enable his conduct. I can't depend on their services.

From the owner: McClerkin Insurance Services has been meeting the needs of individuals and families for over 39…read moreyears. With the convenience of a local office and experienced Brokers specializing directly in Medicare products, our clients rest assured that we are constantly researching better, more cost efficient companies and plans for their benefit. We do the homework for you by keeping up with the ever-changing Health Insurance and Medicare markets and keeping you up-to-date. We value our clients and appreciate the opportunity to serve you!

Davin was fast and swift! He beat a competitor's quote within an hour. Would highly recommend himread more

Davin, Thank you so…read moremuch for the smooth transition and transparency throughout the entire process of changing carriers. I really appreciated the efficiency and follow-through, being that it made the process effortless on my end. The positive experience exceeded my expectations as I was extremely satisfied with the affluence of knowledge and professionalism and I will definitely be referring you to family, friends, and colleagues. Thanks again!

Awesome place to deal with, awesome place to do business, gets quick response and to the point and…read moreto Top it off.......Jasmine is awesome to deal with as well.

Hector is amazing. We first went to see him a few years ago to get signed up for insurance. The…read moreprocess was so smooth. He is very very knowledgeable and was able to fully answer any and all questions we had. Most recently we contacted him to make a change to a current policy. He took care of that for us so we had minimal effort on our part. While making that change he did notice an issue we had with another policy, an error on our end nothing to do with his portion, and he went above and beyond to help us correct the problem and make sure our family was fully covered. Hector went above and beyond to help with us with our issue. I highly recommend him for all your insurance needs.

Davin has the excellent experience needed to adequately provide proper Insureance and making sure…read moreyou are covered. Very personal and Johnny on the spot.

Very professional office. Great customer service & outstanding knowledge to get you the best…read morecoverage at the best price. They have been great to work with! Highly recommend.