I go there to get the sweatshirts I use for my embroidery business. Their selection of colors is…read moregreat.

I wanted to get my boyfriend's dogs (that he's obsessed with) embroidered on a hoodie for him for…read morehis birthday. I looked online and found what I was looking for, but decided to go local instead! (very happy with this decision as Monogram It was way faster than online ordering and i was able to talk directly to the company and make adjustments- and it was around the same price point as well) I called Monogram It and explained what I was looking for-- they walked me through the process and gave me an email to reach out to with pictures. They were extremely responsive and informative and over email explained the pricing and process and were very open to what I wanted the final product to look like. I dropped the hoodie off on a Tuesday, and told it would be finished by Friday-- it was done the next day! They were very nice and patient even when I wanted to change thread colors around. And it's exactly what I pictured! My boyfriend loooooves it! And Cow and Chunks do too! Super super happy with Monogram It and will be using them again and recommending them to everyone! (and they have the digitized image now, which means I can get the dogs monogrammed on anything-- the gift that keeps on giving!!!)

Great place! I got 2 stocking monogrammed and it was ready within 3 hours! The people are very…read morefriendly and helpful. The prices are very affordable and the quality is great. I was very happy with my purchase!

I happened to be in town for a few days and wanted to get some SU merch…read more Ideally, I wanted to get some SU Law stuff but they were basically out of all of the SULC stuff they carry. That's my only complaint, I wish they had more SULC stuff, but perhaps this isn't the best time of year for it. They had a bevy of other high quality SU apparel and accessories, so I ended up getting a hat. The woman working the store was very nice and helpful. Overall, come down to top choice and get your SU merch.

I was working in BR and wanted to get my son and brother in law some SU gear and I was told this…read morewas the place to get whatever I needed. So I looked online and the search showed me that they open at 10 so I got there at 9:50 and sat in the car until like 10:15 and no movement so I walked to the door and the door sign said the opens at 11 I sat another hour. Staff was super nice and we got all we needed!!

Keys is my go-to spot for embroidery and custom items…read more Over the last year and a half, I have had a bunch of stuff done here. here are a few things and the outcome: Custom logo design - Great work and they made exactly what I wanted. I think it cost about $65. Embroider logo onto polo shirt - They did exactly what I wanted and the cost was around $10 per shirt. Embroider logo on button-up shirt - They did exactly what I wanted and the cost was also around $10. Ordered a bunch of polo shirts from them with custom embroidery - This made my team very happy. I don't remember the exact cost because we ordered a bunch but it was very reasonable per item. If you need custom-printed items, Keys should be where you go.

Needed t-shirts for my brothers proposal and they really helped me out the finishing design…read moretogether. Everyone was very sweet and when it came to adding shirts or changing designs after I put my order in they were very helpful and I had no problems . The shirts came out beautiful .

I ordered a customized Silicone Mask from CFX on 8/08/17. I was told that I would receive the mask…read moreon or before 9/19/17. On 9/20/17 the mask had not arrived. I contacted CFX again and they claimed that the mask had passed its final inspection, would be shipped the next day, and would arrive in 2-3 days. A week and a half later, and still no mask, I contacted CFX yet again. The office manager declared that the mask had just passed its "final inspection", a message I had become all too familiar with. Finally, I received the mask on 10/03/17. The mask had several faults. I contacted CFX via email and attached videos and photos documenting the defects. The office manager claimed that these defects were due to a chemical reaction and that the mask would need to be replaced. I returned the mask with the condition that the mask would be completed and in my possession by 10/30/17. The office manager guaranteed this- claiming that the mask would likely be shipped long before then. On 10/16/17 CFX sent me an "in progress" photo. At this time I spoke with the office manager AGAIN regarding the realism of the mask. He reassured me of the changes that were made and I assumed progress would continue. THREE DAYS LATER I received an email asking if it was ok to continue painting the mask?!? I was outraged. A day before my second anticipated arrival date and still without a mask, CFX states that their not even HALF WAY FINISHED! I simply replied, asking them to explain to me how a professional special effects company with over 10 years of experience could have such poor customer service. I was never asked for permission to continue working. I wasn't aware I needed to give my approval for a company to DO THEIR JOB! At that point, CFX cancelled my order! They did not contact me to see how to rectify the situation - absolutely no communication at all. As a last ditch effort to get the mask with approximately one week to Halloween I called CFX and spoke to the same office manager. He told me that I would not be receiving the mask, I could not be satisfied, and that they would rather return my money. What kind of customer service representative refuses to service their customers?!? In conclusion, I am completely dissatisfied with CFX, the office manager, and their idea of "high quality silicone masks". Don't trust the website. The photos are beautiful, however it is my assumption that they are photoshopped. The mask had several differences when I unboxed it. If you order, be prepared for less than stellar customer service, a poor quality mask, and a longer than declared shipment date!

From the owner: Our line of Pro Silicone Masks are world famous and second to none in quality, durability, realism…read moreand the customer service to back them up. We're also a full service theatrical prop and special fx shop! We are a team of highly trained and specialized FX artists and technicians proud to produce masks that perform in any environment: Film, Haunted Attraction, Stage Show, Theme Park, Conventions, or just good old-fashioned Halloween. Our masks and applications are sculpted, cast and finished to display not only a technically precise design, but a lightweight, beautifully crafted mask. Our process allows the mask to display the wide range of emotions and facial movements you bring as the wearer. A CFX mask isn't finished until you put it on. -Kenny Decker, Owner