As a person in the health care field I tend to judge other offices harshly. I cannot say enought…read moregood things about the staff and doctors in this office. They are all and I mean ALL friendly, caring, and knowledgeable. They break down how much you are saving with you insurance which in my mind helps give value to their products. Skip walmart and the other chains and come here to be treated with some of the best customer service I have ever received. A true gem of a doctor's office.

My braces journey started in August 2019 with my first visit to SCO and Dr Ray for a fact gathering…read moreappointment to investigate my options and the cost of getting braces as an adult. Madison, one of SCO's treatment coordinators, and Dr Ray were friendly and thorough in providing information and answering all our questions. Due to some other large expenses in life at that time we had to put this on the backshelf until November 2021 when we were finally able to move forward with a re-evaluation exam. We were able to schedule my braces to go on February 12, 2022 and surgery with Dr Engroff and Tri- County Oral Facial Surgeons on February 24, 2022. Between the November and February appointments, Madison answered all my silly questions as I hadn't really had anyone close to me recently go through braces so there were a lot of them. She answered each one with patience and kindness. February 12th came along and Tina, the Clinical Coordinator, and Dr Ray put on my braces and we were off to the races. I didn't start getting adjustments until mid March as we had to wait for my surgery and some healing from that before we could get started. But once we did, I was averaging coming in every two weeks and every one of SCO's clinical assistants from Keelie to Sammie to Madi to most recently and often Jordin have been an absolute delight to deal with. They have been compassionate and caring in everything they have done. From the front door and being greeted by Dreu to passing Brittany on the way out. Each member of this team cares about each other and their patients. They make you feel like one of the "family". Dr Ray had estimated I'd be in my braces for 14 months. Knowing each situation is unique, one never knows for sure how long you will be with these new friends. For me, this journey is coming to a close two months earlier than planned. My braces are scheduled to come off February 22nd. SCO has been my social outlet over the past year and I will miss these gals more than words can say. My husband Dave and I are very pleased with the results of this past year and would strongly recommend anyone thinking about getting braces to go meet with Madison and Dr Ray to find out your options.

Dr. Ray, Dr. Orbison and the staff at State College Orthodontics are absolutely amazing. From the…read moremoment we walked through the door we were blow away with smiles, exceptional customer service and a beautiful building. Scheduling is very easy and they are very accommodating even with our busy sports schedule. The financial process for anything dental can cause a lot of anxiety for most people, but it was as smooth as possible with a detailed timeline and payment options to best suite your needs. They encourage your kids to keep great oral health while you are in treatment with an awesome reward program and monthly competitions. State College Orthodontics is the place to be for the top of the line orthodontic care in the area.

I don't know why that Karen gave them a 1 star. I've been going for about a month and everyone is…read moresuper friendly and they make time for you. Dr. Weaver is awesome as well, he listens and explains thing so you can understand whats going on, PS.. I don't smoke Karen so not all the clients smoke and I've never have smelled anything bad in that play. Have you thought about it could be a you thing?

If you have ANY choice in the matter, DO NOT start going here. Pick anywhere in the State College…read moreor Altoona (or any other) area, just NOT HERE. I have been going here for a number of months, and I every time I have had to wait for at LEAST 45 minutes, usually more like an hour. As a college student, this is enough of a hassle, but to make matters worse, Dr. McCubbin only works until 3! This makes it next to impossible to schedule an appointment. Not only are her hours very short, but due to how late the appointments always are, there's no way I can schedule an appointment until my classes are over for fear of missing a class entirely. The patients who come here typically reek of cigarette smoke and none of the secretaries seem to remotely enjoy their job.

Dr. Roan is an excellent dentist. I have had bad dental experiences in the past that made me dread…read moregoing even for a simple cleaning. I became a patient of Dr Roan's office about 12 years ago and I will never go to another dentist until he retires. It is worth the hour drive to know I will be seeing a competent professional who listens to my concerns, explains the procedures, and has my best interest in mind while performing them.

They are very good there because they are good at teeth. I went there for a cleaning and they…read moretreated me very good and nice.

These folks are incredibly helpful, they helped me with some quick research on a medication with…read moresome discrepancy about which manufacturer was correct. I got the correct manufacturer, and have felt myself again every sincr, thanks to Shirley taking the time to research this for me. I will never have a problem supporting local businesses that take extra time and care, thank you so much for your help.

I've found the staff to be friendly and competent. They care. My partner has a rare condition and I…read morenever have to worry about any of his medicines being ready.

I have been a patient of Dr. Roan for many years. He is a professional, thorough, and has always…read moremet my dental needs. Dawn has cleaned my teeth for a longer period of time. The reception/ support staff have always been helpful, friendly and professional in my interactions with them. This office has referred me to other dental services when they have not been able to met my needs -- pulling an "extra" tooth. I am a huge baby -- but Dr. Roan has been helpful. I have referred a family member and friend to this office. I would highly recommend them.

They are only interested in selling services you do not need. I made an appointment three weeks…read moreprior to going, they told me they will contact my insurance to know what kind of coverage I had. When I went three weeks later, they said I needed X-rays and that it will all be covered. They also tried to sell my all kind of procedures I really did not need and made me watch a video on teeth whitening. I later received a bill and found out they had never called my insurance to check if I could have x rays, and those were not covered. I complained, sent them a letter but I received no response. they then put my debt with a credit bureau. No customer service!!