From the very first phone call to scheduling to the end result, things at Trinti have been very…read moreeasy going and pleasant. At scheduling time, the receptionist was very nice and worked with me to find a time that fits schedules well. I was scheduled with Michaela for a Halo face framing type situation and was greeted very kindly by her and everyone else at the front desk. They offer you water and other beverages there as you arrive. There is also local crafted jewelry in the sitting area to browse. Getting back to hair, Michaela was very personable, funny, nice, and professional. The experience was nice and it feels like you're just chatting with an old friend. Honestly I probably chat too much but the story of my life LOL. They take you back to the hair washing area which is quiet and Serene, ready for relaxation. They also offer you and I mask type essential oil situation where you can pick different scents. After your hair is done washing you get processed and then you go back to your sitting area. It took a little bit to get my hair to the desired look but Michaela and the salon made it very easy to work with and get the results we were hoping for. I appreciate them for being so accommodating and ease of everything. Michaela is a great stylist and I would recommend booking with her anytime! Not only will she make your hair look better but just speaking with her makes your day better too.

Well, at 5-stars, this place exceeds expectations. It will cost you a few Benjamins to get a…read morecomplete Balayage, but, this was a treat for me. I have only got services to upkeep my Balayage, so I am prepared to pay. I like that they greet you (a front-desk area with things to purchase), offer you a beverage (champagne or beer), hot coffee, tea, juice or water. They have great stylists, and a room in the back for hair washing, drying and just spa-like relaxation. Make your appointment on their website and get ready to be pampered!

I appreciate how you handled me with the utmost dignity and how you saved the day, Grayson!…read more I went online to find a hair salon that would give me hope and help me with the terrible haircut I was given after having a bad experience with a requested bob style at another hair salon. I found "The Loft Hair Studio" and, after a brief prayer, I decided to travel there in the hopes that they would accept a "walk-in". They indeed did! Following some discussion, Grayson looked over what she had to work with and made me smile. With the mess I gave her, I couldn't be happier. Many thanks for it.

Megan is so wonderful there, I had a great time and I'm so happy with my hair! I've decied to go…read moreGRAY and let my roots have their way, yet still add in some color to help it look cool. I found the salon on the website and I was really thrilled with the service and the color. It's a super clean salon and has a cool vibe. The ladies are all very nice. Megan is so personable, it was easy to talk and laugh with her. She listened to what I wanted and she was totally honest along the way. If you want it done right, hit this salon and I'm sure any of the stylists will be able to help give you the look you want. But if you're lucky, you'll get an appointment with Megan. Thanks Megan!

Had a great haircut with Mackenzie yesterday. Went in to check out the salon and met her at the…read moredoor. She happened to be free in 30 minutes. I was very happy with her hair cut and looking forward to seeing her again. This place has a genuine friendly feel. Loved it.

Thank you, Mandy. I have curly hair. I've been out in the rain and humidity and my hair still…read morelooks salon fresh. Hooray!

Edited to add more info after the owner's response: I am out $300+ and my hair looks awful. I…read morerespect that your stylists get paid by commission, but in this case, no commission is deserved outside of the generous tip I left. I deserve to be refunded, period. - This was my first visit to Southern Roots, and while I had high hopes based on the stylist's reviews, my experience unfortunately didn't go as expected. When I left the appointment, my hair had been curled, which can easily mask issues with color or placement. It wasn't until I straightened it two days later that I saw the actual results, and it was clear that the outcome didn't match the inspo photos I shared or the conversation we had beforehand. I reached out right away with photos, and while the stylist responded kindly and offered to fix it, I ultimately decided I wasn't comfortable with another appointment. I was then told the salon doesn't offer refunds, and instead, the owner, who I did not book with would be the one to do the correction. As a first-time client, this doesn't sit well with me. I don't feel comfortable going back, and I don't believe I should have to. I am not asking for anything beyond a fair resolution, and a refund would allow me to go elsewhere and have the issue addressed by someone of my choosing. Out of respect, I won't name the stylist - I don't believe this policy is hers, and I know she's done great work for many others. But I do think the salon's refund policy and how this situation was handled deserve to be shared. I'm including photos (the inspo pictures and my result) so others can make their own judgment. I always prefer to handle these things privately, but I also believe in transparency, especially when your first experience as a client leaves you feeling dismissed.

I would not recommend this salon. I paid $250 for something that doesn't even resemble what I asked…read morefor. My hair was a very light brown when I came in and I wanted a dark chocolate color with caramel highlights. I showed Jenna the picture, we talked over the color and picked swatches. However none of those colors ended up on my head. I told her it didn't look like the photo and there weren't even any highlights, it was one solid color, not even the right color. She got the manager, who then told me she could fix it and make it look how I wanted it. She went over everything with me and again the color came out wrong, much better than before, but still not what I wanted. She also severely messed up the bangs I asked for. I'm pretty bummed out because I rarely have the time or money to get my hair done and I chose this salon because of their good reviews.

Great salon. Great service. Roy listens to what you want and offers great recommendations when…read moreyou're not even sure what you want.

Great, relaxed salon. Roy does a great job with color & cuts. I've been going there for years now.read more

Amazing service, Loved how my hair turned out! Will always go to Danielle she's been doing my hair…read morefor years!

Never been here before, walked in and got the best pixie ever! Thank you Dana, (I hope I got the…read morename right!!). You all are fabulous, saw some amazing hairstyles happening in other chairs too - I'll be back!

Quality service with kindness and consideration! And…read moreabsolutely joyful salon. HOGHLY RECOMMEND!

Deciding to leave a bad review a few months after this happened because I shouldn't have been…read morebullied and intimidated by the owner to delete my original 1-star review. Asked for the picture attached. Got something completely different. Asked to have it fixed. They agreed. But then they cancelled my appointment to fix it and told me never to come back because they saw my 1-star review. I physically went and spoke to the owner, who raised his voice and belittled me for being in the military and not making enough money to pay another $300 to get it fixed. I eventually gave in and said I would delete the review so they'd fix it. It was fixed, but my hair felt dead, like dry hay. I had very healthy hair before. I fully expect the owner to comment on this and claim I am lying. I have nothing to lose so I'm telling my story again. Do not go here.

Very nice staff and very fast service! Nice hair washing station and products are good. Very…read moretalented with blowing out curly hair for those of us that do. I definitely recommend!

I loved my experience with Ashley Spanier yesterday at the Boulevard Hair Co! Ashley was…read morethoughtful and clearly experienced, and gave me a to-die-for honey balayage that was exactly what I asked for- subtle, dimensional and blended against my brunette hair. It seriously looks like my hair is glowing and lit from within now. She also gave me the exact haircut I wanted, and checked and double checked it along the way with me to make sure I was happy. I walked out of that salon feeling like a supermodel with a million bucks. Her amazing talents aside, she has such a sweet personality! My whole morning with Ashley was natural and easy- we chatted along like we had known each other forever. I cannot recommend Ashley Spanier at The Boulevard Hair Co enough- you will NOT be disappointed. The salon itself is beautiful, stylish, and clean. It's definitely busy and you need to plan ahead to get an appointment, but that's for a reason- they're extremely talented. I'll be back in a few months for more!

Isabell, you're amazing. I have no other words but those. My hair has never been is better handsread more

I LOVE this salon! Isabella did a fantastic job on my hair. She kept my length while cutting off…read moreall my dead-ends and now my hair feels phenomenal and dare I say looks that way too. The price is better than most around here and with my texture hair it's hard to find a hairstylist that knows how to style and cut my hair. I definitely recommend this place and seeing Isabella!