We needed help with 3 door locks at our 150 year old plus house. Dan answered right away and…read morefollowed up that evening. He arrived early and fixed everything. Pleasant and efficient. Great work. Highly recommend!

Did a good job but is very busy. It took several weeks to get him in to do the job. However the…read moreother locksmith's phone seem to be disconnected.

We were locked out of our second house by tenants changing deadbolts. I called A-Tri-County Lock's…read moreSolon office(they have 8 so techs are quickly available in the 3 counties covered). I got VM but was called back immediately. I wasn't given an appointment, I was asked when I wanted the tech o arrive. I needed to go to a funeral nearby on the weekend & wanted to go to the house after. I was very surprised to find the price for Saturday the same as the weekday. Their solution to timing the appointment was to give me the tech's cell & told to call as soon as I was ready to start for the house. Jay C. arrived less than 10 min. after I arrived. His truck was really well-equipped, ready for anything. My husband arrived about 10 min. later. Jay was extremely friendly & courteous. He was also really good, opening the house in less than 3 minutes. I also liked he wanted proof of ownership to ensure we were the legal owners, which explains the caveat given about when the tech would arrive. "He may be delayed if we get a call from the police or other emergency." This company's service is so good seems they're who the cops call when they need a locksmith. Plus they're careful about keeping things legal. They hit 5-star status when Jay, finding out we planned to change all the locks didn't try to dissuade us or to use his company. Instead he offered us excellent tips on putting new locks in old doors. We highly recommend this company for it's speed, friendliness, customer service & quality. Oh, and did I mention the low price, too? [FYI no personal checks accepted.]

Jay came late on a Sunday night, price was great. He saved me money with his knowledge of locks…read more Highly recommend!

Locked out of my house late afternoon and still willing to come the hour drive. Quick and right in!…read moreWasn't sure what to expect in price but less than I thought and worth every dollar.

Needed some new keys and fob for our recent truck purchase. We made contact with Allen on…read moreSaturday (thru the Yelp app) for a price and time frame to get that done. He responded in about 20 minutes. We firmed up the details via text and pictures. The appointment was set for Monday morning! Although there was an issue with the item we needed versus what we discussed, the appointment was successful by replacing the item needed with other items needed. The price didn't change and we were happy with the final result. Very happy with our service that Allen provided. Would not hesitate to call him again for our key needs.

I got locked out of my house over the weekend and they had some to my house to help me within 30ish…read moreminutes. The guy was able to get my door open very quickly. Very reasonably priced, and had a tap to pay option.

Friendly straight forward customer service. When I brought them RV keys to be duplicated. They…read more Made no promises, except if the keys he made didn't work they would make it right. I would go back and use there services if I was in town and needed key/lock services

Their services are excellent. But I will no longer need the locksmith for I have already had the…read morematter handled. Reverend Samuel Darnell Yates

Talk about 5 star service. Amazing from beginning to end. Diane responded in the evening, Kyle…read morearrived in the afternoon and got everything done! He even walked through my new smart lock (that I bought on Amazon) with me just to make sure it all worked. He had me test the other locks with the new keys and all was fantastic. Gold star Service. Highly recommend.

I desperately needed to get a door lock opened on a Sunday morning. Called ER Locksmith Services &…read moregot an immediate positive answer. Evan came out promptly & got my door open quickly & professionally with no damage & at a very reasonable price. I can strongly recommend this company if you are in need of locksmith services.

When you're hiring someone to work on the locks to your home or business, you're not just paying…read morefor a service--you're placing your trust in them. That trust was completely broken in my experience. We agreed in advance that if the locksmith couldn't complete the job, I'd only be charged a basic service call fee. Simple, fair, and clearly understood. But when he couldn't complete the job, he suddenly changed his tune and charged the full amount anyway. This kind of bait-and-switch behavior is not just unprofessional--it's dishonest. I would strongly caution anyone considering this service to get everything in writing and be prepared for last-minute changes to pricing, regardless of what's agreed upon beforehand. Truth and integrity matter--especially when someone is handling access to your property. Backpedaling on a verbal agreement is unacceptable, and it speaks volumes about how this business operates. Proceed with caution, and get everything in writing if you decide to take the risk.