I've used Dean Wilson Laing for two transactions spanning over the last two years: A share-of-freehold purchase and leasehold renewal on my flat, and a later a conveyancing service for a residential property purchase.
Both were handled professionally and with relatively swift communication. They seem to respond well to email, and don't mind if you phone them.
Fees in both cases were negotiated at a reasonable fixed price for the works. Considering the freehold purchase took many months due to an unresponsive sellers solicitor, this was very nice to know -- we were not charged any extra for all the back-and-forthing required.
My only gripe would be that at the very end of the conveyancing, our solicitor took time off without informing us (as per the stereotype!) This created some unnecessary stress, but thankfully a partner at the firm took over the completion, so no delay was incurred. read more