From check in to check out, every staff member was kind and pleasant. I didn't feel rushed, I felt…read moreheard and my concerns were managed.

Went in for a reoccurring bladder infection/kidney issue, they brought me back within 10 minutes…read moreand had my lab results ready within the hour. Very very polite staff and sympathetic doctor, they also recommended different plans/tests we could run if the labs came back clear.

I went to get a blood draw and the girl was awful. No warning, no please look away if you're…read morebothered by needles. She just jammed it in me and it was extremely painful. I have great veins and nobody ever has an issue

The first time in the history of the world! Walking into an…read moreemergency clinic (for pharmacy) and actually getting what I came for inside of not 20, nor even 10 minutes. No, this was something of an anomaly, it's as though something akin to an actual virgin birth, not the superstition tale evangelicals adhere to as though God Himself proclaimed as a reality, not at all. But something so rare as to have probably also never occur, I walked into the pharmacy and picked up my daughters meds and it literally took less time that it took to walk 35' from my car to the door of the building! This isn't a review so much as merely an exclamation of a heavens opening type of once in a lifetime occurrence! I wish Walgreens could possibly compete by simply taking only 10 minutes.

I'm pretty close to the Junction Road location, which is part of a medical center; so keep in mind…read morethere's a facility fee for any service here, whether it's lab work or a doctor's visit. I came in for some lab work, and the process was quick and straightforward. You don't need to check in at the front desk--just walk past the pharmacy to the back, where there's a line for the lab. Two staff members were working and called people up to check in. There seemed to be several phlebotomy technicians and my total wait time was about 15 minutes, which wasn't bad at all. After the blood draw, they even offer water or apple juice, which was a nice touch. Overall, if you're on the west side and don't mind the facility fee, this is a convenient and efficient spot for walk-in lab work.

Be aware that any physician operating at this clinic will impose a fees in the hundreds of dollars…read moreunder ethically questionable billing practices. Specifically, even if all that you do is visit a dermatologist for a prescription renewal, you will hit with medical coding related to outpatient hospital services and also a separate facility fee for the privilege of looking at the UW Health logo on your way in. To my knowledge, MERITER does not follow these practices and presents a more compelling value proposition.

Terrible experience. Made fake promises of sending me the results of my TB skin test results but…read morenever did. The people I talked to on the phone promised me that they would send the results EOD but never followed through and I was stuck without a result for my first day of work. Ultimately had to reschedule my first day of work because of the incompetence from the people in this clinic. The part that bothers me the most is that they lied about sending me the test results. If they had just told me the truth about the actual date when they would send the results, I could have found another clinic that would get me my results back. It just begs the question, where do you draw the line. I wouldn't recommend this place to get your tests done. Please avoid this place.

They make you give private information, like birth date and phone number, out loud in a small…read morecrowded waiting room. Bad privacy violation. They need to do better

I was able to get scheduled in three days. It was my first experience with dean. I loved the PA…read morethat I saw. Her name was Meghan and she was funny, understanding and very helpful. Only thing they can work on is the pharmacy. It takes too long. I waited over 20 min. Pharmacy needs a lot of work. Medications say they will be ready and aren't. Takes days to get meds refilled.

I have been going here for at Least 10 years. Parking is great, the care providers are very…read morehelpful and the providers are attentive are helpful And knowledgeable.

Professional care with compassion. Waits are reasonable. Everyone takes good care to be informed…read moreand capable to achieve the best care possible. Everyone helps from first treating you and helping you to your next appointment.

Discharge planning was a disaster. RN Care Manager Deborah is unprofessional in her responses. RN…read moreCare Manager Darcy stated she is not trained on mental health, yet she was assigned to this type of patient. You could benefit greatly from having Social Workers on your units!

Comfortable facilities and considerate staff, My primary…read moredoctor works out of this facility, I have also had lab tests taken here and therapy visits. Overall I think this is a great clinic, I live on the other side of town but prefer this location and have been coming here for years. Would recommend!

I am a covid long hauler and struggling to find a Dr. that took me serious early on with my…read moresymptoms. I have been working with Dr. Preston M. Stephens and he has been understanding. He is an amazing Dr. I just wanted to give him a shout out for helping me because this has been such a long health journey. The facility is clean, friendly, and welcoming. I suggest getting in early for check in. To the staff at Odana Atrium keep up the amazing work !

I don't know where to begin! There's so much I want to focus on! This company is amazing, but the…read morepersonal care I receive from Dr. Shulman is beyond any gratitude I can ever express! I'm so grateful to have met her! The entire office is warm, friendly and professional!!! I was able to get right in and not pushed out!! I would highly recommend Dr. Shulman of Advocate MD to any and EVERYONE!!! I hope she never retires! Gabrielle P.

I am a patient of Advocate MD. I have been so pleased with the professional patient care from this…read moregroup. Reception is always pleasant and helpful. They are prompt and efficient as well. Dr. Michael Aughy is a caring professional willing to take time to listen. I've received great care and have never been more pleased with a Medical team.