Collette from Charcoal interiors insisted that i pay a $350 engagement fee before she would…read morecommence work on my formal sitting room. She insisted that this one off fee would ensure she would fully engage to provide a finished product that I would be happy with. Collette showed me a total of three rugs which I did not feel were right. I was shown one fabric for a lounge and one cushion fabric. Her 18 YO grandson tried to do the 'hard sell' on me for one of the rugs. it was embarrassing to say the least. The fabric she selected did not match any of the rugs, was drab and not to my taste. While the cushion fabric was absolutely lovely, it completely mismatched the rugs and upholstery fabric. I suggested that I needed to see some other options. I never heard from her again. I essentially paid $350 for one hour of her time. The rugs were clearly stock that they couldn't move and the fabrics came from a "friend". Fortunately, Brisbane has a large choice of Interior Decorators and my formal sitting room is coming along nicely.