I'd give "NO stars" if possible. The pool was out of commission, the room smelled, there was a bee's nest right outside the room, a big trash bin, also, and we were dive-bombed every time we went out of the door- a dangerous situation. When I attempted to speak with front desk staff, there was no cooperation in giving us a refund, and impolite, automatic responses. I don't book with 3rd party reservations because I don't want to be held hostage if accommodations turn out to be unacceptable, so I booked face to face with this hotel, only to have an extremely unacceptable outcome. We left about 30 minutes after check-in, and I'll deal with my credit card company, who IS responsive to issues like this. All this, and the high rates ($164 per night) made us happy to book at the Quality Inn in Canton- a reasonably priced ($120 per night), very clean hotel just up the road. read more