I recently had a bad experience with Day and Night Glass Company that left me feeling extremely disappointed and frustrated. The company was highly unprofessional and non-responsive, making it difficult for me to get the service our company need it.
When I called to request a service call, the person who answered the phone (who I believe is the owner) was incredibly rude and dismissive, telling me that he was too busy to talk and to call back later. After this encounter, I decided to send a detailed email to their request quote link on their website, hoping to receive a response. However, I never received any kind of reply.
The next day, I called the company again and the same unhelpful person answered the phone, claiming not to remember our previous conversation and saying that he was not interested in our work. As a general contractor in Toronto, I was extremely disappointed with this experience and would not recommend Day and Night Glass Company to anyone looking for professional, reliable service.
Overall, I found Day and Night Glass Company to be highly unprofessional, non-responsive, and disrespectful towards potential customers. It's clear that this company has a long way to go in terms of customer service and professionalism. read more