Just had my first appointment here with Dr. Yu and I am SO pleased with how it went. First,…read morescheduling an appointment as a new client was so very easy. After I had sent my initial request form, I received an email not too long after asking for me to provide my personal and insurance information. After that, my appointment was set! I came in to get some cavities filled, and I ended up getting an old silver filling replaced (finally!!). Dr.Yu took her time to thoroughly look through my teeth and make sure my new filling was perfect. I scheduled my next appointment to get my two other cavities filled as well as my 6 month cleaning. She was also very sweet, patient, and welcoming. I am so relieved to have found my new dentist!

I visited Dr Yu's practice for a Zoom teeth whitening and to get fitted for a custom sports-guard…read morefor martial arts training. I appreciated her and her assistant's beside manner and professionalism - I was very comfortable the entire process. The teeth whitening was immediately noticeable!! As for the mouthguard, it fits me perfectly and stays in place! It's so much nicer than your typical boil and bite piece, I definitely recommend it for combat sports (I train in Muay Thai)!

Both of our boys were under Dr. Liu's care from pre-school until high school, & they were both…read moreactually sad to stop seeing him! Dr. Liu was like family to us, and has the best hair of any Dentist we've ever seen!! We miss you guys, thank you so much for making things so comfortable for our boys!!

I really love this place and my kids have been patients since 2005 through their college years…read more(which I appreciate they will accept them to stay while they are college students). They have provided excellent care and honor our requests when our consciences do not fully align (for example, if they recommend an x ray but we prefer to wait, they will say you can wait and do this next time also we are not fans of fluoride and they never try to coerce us like a lot of other places might). I can't say enough how much I appreciate their posture which feels they are partnering with us. Parents are welcome to go back to area where children receive care. Very honoring and respectful of the parent-child relationship. I always ask a million questions and like to learn options on things and I always feel my questions are answered with respect and kindness. We have seen all the dentists here. They are all fabulous and very knowledgeable and I would say honest in their care. They are proactive when they need to be and conservative in their approach otherwise.

Had a chipped veneer on my front tooth and Issaquah Dental Care got me in the next day to do a…read morequick fill as I was getting ready yo leave on a two qeek vacation. Dr. David Rubinov and his assistant, Kayle, were amazing. Dr. Rubicon did a beautiful patch on my veneer and Kayle was so helpful. Everyone in this office is friendly, helpful, and professional. I'm so happy they are in my neighborhood, love them!

Dr. Scott has provided excellence in every visit I have had for years of dental care with him! He…read moreis a good listener, pays attention to details, mutually creates a plan of treatment with me, and explores options as needed. His staff like April are well trained in managing the front desk and insurance needs. The Dental Technicians are also skilled for supporting Dr. Scott O'Kino in his endeavors to improve our health and smiles! I highly recommend him for a dentist on the Eastside!

I would not recommend her at all .. she is more confused state. not hygienic at all.don't feel…read morecomfortable with her, when she acts crazy, and looks at you like sarcastically. sometimes she passes wearied comments on you or the kids. we prefer to change our dentist

I took both of my kids here for their first dentist appointment and doctor took the time to make…read morethem comfortable and explain what she was going to do. I would highly recommend her as a pediatric dentist. She was kind and gentle, yet firm. Overall my 3 year old left the dentist without being scared to go back and is excited to use his new toothbrush.

Thorough and diligent dentists here. Dr. Amelia noticed some early stage cavity in my daughter's…read moremolars, and was able to fix them before they progress any further. She also identified potential issues that need orthodontic help. All three of my kids come here twice a year, and the office staff and hygienist are The Best anywhere. They make the kids feel welcome and work efficiently even with 3 concurrent appointments.

My 6 year old had her new tooth growing behind her front baby tooth which wasn't wiggly enough. I…read moredon't do too well with blood but Dr. Amelia kept me AND my daughter distracted and comforted the entire process. Once I saw the tools for numbing the area cane out, I looked away and by the time I looked back, the tooth was OUT! Amazing! My daughter loved the experience and gushed about it to her mom. I definitely didn't expect an enjoyable experience but I guess things have come a long way since I was the screaming kid in the chair. Such a great experience.

Amazing staff.. Warm and welcoming when coming in. Staff was very nice and cheerful making me and…read moremy child feel at ease. Dentist was great with kids. I would recommend coming here if you are scared at all they do amazing job. Best experience!!!!

I was recommended this clinic by my friends, but unfortunately, we never got to see the dentist. We…read morearrived on time, but the front desk refused to check us in because we didn't want to provide a Social Security Number. We showed our valid insurance card, but the receptionist couldn't process it and was not polite or helpful at all. It was a very disappointing experience, especially after hearing good things about this place.

I saw Dr. Christescu about two years ago for a routine exam and cleaning. During that visit, she…read moreidentified what she said was a cavity and told me it needed to be drilled and filled. When I began asking basic questions about the diagnosis and what she was seeing, the interaction felt abruptly shut down. My concerns were dismissed, and it was clear that there would be no discussion or explanation -- the recommendation was presented as final. Shortly after that, she left the room to attend to something else and did not return. That experience left me uncomfortable and uncertain. I had prepaid for two appointments, so I chose not to proceed with the filling and returned about six months later for the second visit. At that appointment, she again told me I needed invasive dental work, describing a procedure that involved drilling through one tooth to access the side of another. Once again, when I tried to ask questions and understand the reasoning, I felt there was no openness to discussion. At that point, I decided not to continue as a patient. What makes this especially troubling is what I learned later. Two years after those visits, I saw another dentist I trust and had a full exam and X-rays done. I was told I have no cavities and that no treatment is needed. If the issue identified two years ago had truly been urgent or progressive, you would reasonably expect it to be worse by now. Instead, it doesn't appear to exist at all. Dentistry involves permanent, irreversible procedures, and patients deserve clear explanations, thoughtful discussion, and a willingness to answer questions -- especially when aggressive treatment is being recommended. I'm very glad I sought a second opinion. I can't speak for anyone else's experience, but based on mine, I would strongly encourage patients to ask questions, trust their instincts, and seek a second opinion before agreeing to invasive dental work.

Been coming since moved in 2017. Now my husband comes with me. Love the friendly staff, attentive…read morehygienist and mindful dentists. Feel like we are listened to and honor our wishes to not have fluoride in our treatment. Also feel like they are conservative and not just looking to fill or cap or root canal. Only if truly necessary! If you're looking for a family dental practice then this is the one!

If you like them on Facebook you can get their notifications! There is a wonderful staff whom all…read morelove their jobs and patients! Dr.shadi is such a kind hearted doctor. Like them on Facebook to hear about the candy buy back for your children's Halloween candy as well as the guess how many candy corns in the jar to win two free movie tickets! This is such a special dental office! :) Your child is their number one focus no matter what their needs are. Special needs, autism, or just anxiety of the dentist. They specialize in all aspects and are very educated with their job duties. The office is very kid friendly and comfortable. They have a "no cavity club" for those who are caries free , which is a drawing they do each month and the winner gets a prize. All new patients receive a child Sonicare as a new patient gift!! How awesome is that! If you want to be blown away with the amazing decor of the office and amazing customer service from all the staff and have your children looking forward to their dental cleaning/examinations ..... Highlands Kids Dentistry is the dental office for you and your family!! ( Dr.Ray who is Dr.Shadi's husband is a general dentist so they also see adult patients)

My family has been with Dr. Ray's clinic for over 10 years and for good reason. Dr. Ray and the…read morestaff have been simply outstanding in the service they have provided. From regular checkups to providing crowns to filling cavities and root canals, we have had absolutely no issues. Needless to say, we enjoy Dr. Ray's upbeat positive attitude at every visit.

We took our newborn here for a tongue tie (ankyloglossia) and in retrospect I wish we had gotten a…read moresecond opinion and probably gone elsewhere. 1. they don't handle the insurance billing for you, and that might be because they don't respect the insurance companies required discounts. Our insurer told us that this procedure should have cost $900 but Airsync charged $1,800 and will not refund the difference. 2 The procedures they recommend as medically necessary ("or else your child will have speech impediments") are questionable. In addition to the tongue tie, they recommended we do lip ties and cheek ("buccal") ties as well. We spoke with a pediatric MD a month later and were told that these procedures are totally unnecessary. They also strongly recommend a procedure called Babylase where they wave an infrared laser wand attached to a mechanical cart over your baby. The stated purpose is to "loosen the fascia" but I wonder if this is really necessary. Sounds like a fancy heat lamp. Lastly, at both our consult and follow up visit, they pushed a referral to a baby chiropractor to continue to loosen up her fascia. Part of their approach was to mention our then primary care physician, "Dr. Staci also strongly recommends baby chiropracty." No thank you. 3 They take your baby back into their procedure area and do not allow you to remain with them. I don't know if that's standard or not, but it made us very uncomfortable and we were told that being present during the procedure was not allowed.

I rarely write reviews for anything but I felt the need to warn anyone considering going to this…read moreoffice, and would advise sorting reviews by newest - because you'll see that while this office had amazing reviews more than 5 years ago, the recent reviews are not positive. My experience with this office was unbelievably horrible. I came in for a tongue tie surgery and while checking in for my first appointment, I was accused of not having filled out the intake paperwork and lectured that I was going to make the appointment more difficult because I hadn't done it ahead of time. It turned out that they had spelled both my first and last name incorrectly and so they never actually sent me anything. At the appointment, after my CT scans, the assistant told me that I would need years of dental procedures amounting to about $15k or else I could have breathing issues and die prematurely. I completely lost it and was in the office sobbing. Dr Santiago said I could do a sleep study (for another $300) and after that result came back, it turned out I was breathing fine enough and didn't absolutely need any of the things they were recommending, other than the tongue tie surgery. That appointment cost $800 and it turned out that they used made up billing codes so when I submit the bill to my insurance in the hopes of getting reimbursed at least a part of it, two of the line items were denied. The office manager said she'd look into it, but despite multiple follow ups, they never corrected the bill or got back to me. This is still not resolved. I had to have a lip tie surgery before my tongue tie surgery, and at that appointment, they gave me a paper for after care instructions that was about a different surgery and then they crossed off some information. My follow up appt was a week later. The day of my follow up, they called to reschedule and moved the appointment to the next week. By then, my lip tie wasn't healing well because they hadn't provided clear instructions, but they said it could possibly still heal enough to not need another surgery to correct it. They said I needed another follow up the next week and could do my tongue tie surgery that same day. The person who examined me made that appointment. A few days before that appointment, they called to reschedule again and explained that a third party messed up the appointment, which was not true at all since it was someone in their office who had scheduled it literally in front of me. They said they could do the surgery and follow up in several weeks. By then I was so annoyed and completely lost trust in them so I told them to just refund me since I had pre-paid for the tongue tie surgery and I would find a new surgeon. I never went for my second follow up, but instead was examined by another doctor who said it probably wasn't cut deep enough and confirmed that I would need another surgery. Dr Santiago called back and said they could do the tongue tie surgery the next day after I was supposed to be scheduled, but I live 2 hours away and it was impossible to find anyone to drive me so last minute. Several weeks later they had still never refunded me for the surgery I never had, and I really didn't want to have to deal with them ever again so I submit a dispute with my credit card company. I had paid $500 for the lip tie surgery and $1000 for the tongue tie surgery as well as $38 in a separate transaction for some oral anesthetic. My bank refunded me the entire $1500 rather than just the $1000 for the tongue tie surgery. I was never refunded for the $38. This week, I received a bill for $800+ from Dr Santiago for the lip tie surgery and the anesthetic that I already paid for (and was never refunded for). On this invoice, they used a completely different procedure name and medical code than the one on the actual invoice that I paid originally. The code they used for the anesthetic was again a made up code called "Custom". The lip tie procedure was $500, not $800. They also sent a copy of the terms and conditions and highlighted my signature under agreement to pay and appointment cancellation policy. This is pretty ballsy considering they wouldn't refund me for services they never provided, and their policy is a $275 fee to patients for any appointments rescheduled or cancelled with less than 1 week notice, of which they did to me two times in 2 weeks! They then decided to charge me $850 on a completely separate credit card without my authorization!! I was happy to pay some portion of the $500 even though the office didn't actually provide all the services, but what they are doing now has to be illegal and I intend on fighting this and reporting them. I would strongly recommend looking for another surgeon, and would go as far as to say that some of their practices are medically negligent and immoral.

Been coming here for 5 years. They are very good and professional. Very clean and friendly office…read more They do much more than cleaning my teeth. Lots of specialty work.

I brought my 2 sons in for invisilign assessments and the doctor was nice and clear to me about…read morewhat can be done. Eventually telling me that only one of my children would qualify for this treatment. I like the honesty. I eventually have to send my other son for braces treatment elsewhere. My oldest stayed with them for invisilign and his teeth alignment has improved in only 5 months. It's been a great difference on his smile and hoping he can finish with another 5 months. The office staffs are very friendly and I like their efficiency.