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Dawn Pullis - State Farm Insurance Agent

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Dawn Pullis - State Farm Insurance Agent

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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5 years ago

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Ask the Community - Dawn Pullis - State Farm Insurance Agent

Goodwin Lademan  Associates

Goodwin Lademan  Associates

(2 reviews)

Downriver

Called to see if I could get an auto quote. The person asked if I had coverage....I told her that…read morewe did until yesterday. She basically told me to call elsewhere. Her tone was that of...why would they want to waste their time... I called another broker and they were able to get me 3 separate quotes that were very helpful!

THERE IS NO WAY UNDER ANY CIRCUMSTANCES I WOULD RECOMMEND THIS PLACE. Sue Holbrook seemed nice at…read morefirst, then it was a rapid decline from there. After I signed up I received a notice from the actual insurance company they had increased my quote by $800. I call, Sue says she will look into it but doesn't return the call for at least 10 days, then has an excuse why it took so long. Is it so hard to pick up the phone and at least update your client as to what is going on. The problem? Sue failed to completely copy my records proving I had prior insurance elsewhere. The original quote never materialized and I was told there was nothing that could be done; it was a decision made by the company. Then Sue 'offers' to get a quote from a different company, says she will call back next day; never called to this day. I called and left 3 messages, no return call; this is BS. My job was a customer service expert for a very long time, and I promise you this is not what real customer service looks like. As a local TV station recently stated in one of their stories, common courtesy isn't common anymore. Needless to say I went elsewhere.

Dawn Pullis - State Farm Insurance Agent - homeinsurance - Updated May 2026

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