This was the WORST Experience I've ever had at a doctors office. I was LIED to by Doctor Nourlie on…read moreseveral occasions. The first lie was that he couldn't give me certain medications that would help my pain due to the fact that I'm type 2 diabetic. He just gave me Tylenol and ibuprofen, also biofreeze. The second lie was that my insurance company through my work hadn't reached out for the x-ray, CT, MRI or PT. It took a WEEK of going back and forth to his office for him to tell me I had to go to the ER to get a CT scan. The reason was, because when he told my wife and i "he was still waiting on the insurance company to get back to him to approve it", my wife and I had just gotten off the phone with the insurance claims person who had said those have been approved for "several days." That they were just waiting for him to get it done. When my wife confronted him about this, his jaw dropped and he said "why are they lying" and tried to blame it on the company. Which is funny, cause after my wife said that, he was able to "finally" get the x-ray done. He said that "his hands were tied and that he's done everything he could legally, i.e. giving me Tylenol and ibuprofen, putting me on several work restrictions but not fully taking me off" was all he could do, that if he did anymore it would be his job on the line. But if it was any other place like "family healthcare" he could give me everything i needed. But for the CT scan and MRI, he told me to go to the ER" to get it done, because if I waited on my insurance to take care of it, i would've been waiting for at least 4 to 6 weeks. So off to the ER we went, That was another 5 hour wait in the emergency waiting room to get a CT scan done. When asked by the ER nurse why I haven't taken anything for the pain, other than Tylenol and ibuprofen, she offered the same medication he told me he couldn't give to me". We explained what he had told me the first day i saw him and she looked confused. She said she's never heard of that before, She even asked the doctor if a type 2 diabetic couldn't take the medication in question and even he was confused on why this doctor would say such a thing, that hey could've helped me in the first place! They instantly gave me the pain meds and it helped a great deal relieve the non stop pain i had to go through that entire week. I am still facing the struggles and pain of my incident, but i could have been in less pain sooner, if i had not been lied to multiple times by this doctor. Even the ER Nurse said all the running around caused more inflammation in my lower back because the constant movement of going back and forth. Also, when i asked him to give me a few days to rest, he told me: "I'm not going to take you off work, your company is going to have to do that, cause I'm not going to. The ball is in their court." This was by far, THE WORST Experience I've EVER had at any doctors office. Would DEFINITELY NOT recommend this place for ANYTHING! After speaking with my insurance company I found a new doctor thankfully, i have to travel 45 min out to Fresno now, but it's worth it. I will not be seeing this doctor anymore, i give everyone reading this a warning in advance. That you will be lied to, they will not take proper care of you, you will get the run around. This doctor should have his license removed.
