The absolute worst HVAC company I have ever used. The equipment doesn't work as designed, and we have had one problem after another, that the owner refused to fix. The owner took our money and from that point has never been available by phone, will not return phone calls, and the staff refuses to forward your call to the owners cell or desk phones. These are deplorable people, who have knowingly left us without dependable heat in our home for the entire 2014/2015 winter season. I wouldn't recommend this company to anyone. Once you complain to the office (which is on it's second receptionist this year) they become incredibly abusive and hang up the call. This is the worst of the worst in HVAC. The one time the owner did come to my house, after months of complaining, he made promises to get a new part and have it repaired in 5 days- and admitted his company installed the wrong compliment of equipment to begin with - which has never transpired. The company has stonewalled us for weeks. They refuse to send the owner back to ensure the work will be done, let alone actually SCHEDULE and appointment. They simply antagonize us in hopes we will go away. When a person promises services and material goods, in exchange for thousands of dollars - but refuses to provide the same after getting payment, that is thievery. When a person makes a verbal and written contract promise - in addition to their website guarantee which states the buyer can contact Joe Davis if not 100% guaranteed and "HE" will make it right, but then refuses to take calls month after month - that is a liar. When a company owner finally visits your residence to inspect his employees failed installation - And PROMISES he will make it right in five days - but then reverts to stonewalling for another 6 weeks - Again refusing to take your calls or to call you back - Well, that is a LIE. Buyer BEWARE of this awful business. read more