I went down to visit my friend Craig and his family (including my goddaughter) in Southampton last weekend. Nice for us townies to get out into the countryside every so often! We went to play tennis at his health club, David Lloyds. David Lloyds is one of the posher chains of health club and Southampton is perhaps their flagship club in the south coast and it shows. Coming in as a guest costs £15 for 2 hours of tennis and use of the facilities. It's certainly plush inside , perhaps summed up best by a trouser press and shoe sterilisers in the men's changing rooms. The indoor tennis courts had sensible overhead lighting and the surface played like a hard court. There were many coaching classes going on while we were playing and we tried to pick up a few free tips! I had forgotten to bring my swimming shorts with me but no problem - David Lloyds has a sports equipment shop as well as hairdressers and spa facilities available on-site. They have a nice 25m indoor pool as well as an outside pool, which is open all year round incidentally. I have to confess that I spent most of my time in the jacuzzi and sauna though. The restaurant and lounge was very nice and comfortable and we were able to catch some live sport on the TVs, courtesy of SkySports (39% owned by Rupert Murdoch's NewCorps but we forgave them that!) Nice health club if you can afford it. read more

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I have been a member of David Lloyd for several years and have always been extremely happy with the service, facilities and quality of the gym - although you do pay for it! I pay top-notch for a gym that has the latest equipment which is always clean and working - it has never disappointed me. The other facilities on-site such as the open air heated pools, indoor pool, sauna, steam room and jacuzzi facilities are always clean and working. My only criticism, if you can call it that, is that the place sometimes feels like a crèche so pick your times well to avoid the rush hour. Overall I am impressed with this place just a shame my bank balance takes a hit every month but it is worth it! read more

we have been members for about 8 months and during this time we have not received any information from the club about any events at all Very poor customer service in my books We mostly work on cardio equipment and I find that the TVs on a lot of the equipment a lot of the time, do not work It might be a small thing to David Lloyd but it's a big thing to me It helps take my mind away from my workout and the time flies by I could join any gym around the town and use machinery that doesn't work anywhere but I expected much more from D L £550,000 spent on a fit out but no money left to get a good quality tv service We have canceled our membership now and won't be rejoining Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employ read more

I did upgrade to the full membership, sadly I have to say that the value for money of David Lloyd southampton is poor. terrible staff - customer is always wrong, even when you escalate to 'management' their policy to put the onus on the paying member as opposed to admitting the mistake and focusing on solving the customer complaint. David Lloyd Southampton has had several major problems since I have been a member - mice/rats swimming in outdoor pool, over concentration of chemicals placed into Jacuzzi's leading to skin irritations and bleaching of swim wear - not once but over a sustained period of time - only to be dealt with by the rudest member of the team and told it was our fault for wearing the wrong swimwear. Sub standard swimming teachers - at extra cost to membership, the club offers group and individual swimming lessons to children - frankly they'd receive more instruction if they went to local public swimming facilities. teachers were preoccupied with disruptive members of the classes meaning those willing to learn were ignored, sometimes left shivering on the pool side for 15 minutes at a time. Also the tennis lessons - again at addition cost - were good to begin with, the coaches seemed to be interested in making the individual learn, who ever those who showed some inclination for progression were told that they they'd have to be in the group for a while longer, from discussion with other parents of those attending the kids are kept at same level for 12months, regardless of progress/ability. furthermore once we booked the follow on courses, the coaches seemed distracted and were trying to juggle multiple lessons across different courts in different parts of the building, also they were seen using mobile phones/checking for calls/messages. Hardly the attentive coaching one would expect from an organisation based on Tennis.... Also cancelling the membership is an arduous process, there is flexibility for some members and inflexibility for other, I attempted to cancel the 1st of Jan but could not get through to the membership 'team' until the 9th - to be told that id have to pay a further months membership ! frankly I'd pay another month to never have to go back there again. I am not worried about the cost of the facilities, but I do expect value for money, not to be treated like something that they have stepped in as soon as you raise an issue or complaints. read more

A truly awful gym with rude inconsiderate staff, frequently broken equipment and hugely over priced. There are plenty of others in the area which are much better. read more