I just wanted to put in a few kind words in regards to my care at this medical facility. I was in…read morean auto accident and broke my clavicle. I was referred to UMC Orthopedic & Spine. From day one my doctor was very kind and caring. I needed surgery about a week later at UMC hospital. My surgeon was Dr Brock Wentz. He saw me personally at each follow up visit until my bone healed several months later. Thank you for the very professional care.

I went to see Angela Greenhalgh yesterday and she was the most uncaring and dismissive "doctor"…read moreI've ever seen in my life. It was my first and last time seeing her. She entered the room and didn't even introduce herself so I didn't even know her name for this review until I got my patient paperwork. My primary doctor referred me to Orthopedic & Spine Institute concerned that I have spinal arteritis. I told this to Greenhalgh and she just scoffed and said that I was too young to have such a problem. I'm 41 with quite a few deteriorating illnesses since childhood there is nothing "too young" but my body or condition. She didn't ask about the background of my medical condition or family history. When I told her about the neuropathy in both of my legs she looked at me shocked and said "you had diabetes??" opening my patient file would have shown her that fact, my generational diabetes is the first thing listed in my patient folder. She tried to A1C shame me when I told her my A1C is 7.6 then back tracked when I told her my A1C was 14.8 and I've been working hard to revert my A1C. She told me my problem would go away if I loss weight and exercise. -Again- because she didn't ask me anything about anything she would have known that I work out everyday already and go to Physical Therapy for my frozen shoulder and am already at my target weight goal. I'm already the smallest and most fit me of my life and the back problem came after. She never examined me physically she only looked at the x-rays and she said that it showed that my spine bones are deteriorating but apparently the solution for bone loss is to stop being fat She told me I was too young for back problems at least 4 times and that I just need to lose weight at least 3 times. Complete waste of time and money. I went to see my primary today and told them everything and they're referring me to a pain management specialist and a different orthopedic place. It's too bad because I already go to UMC Orthopedic & Spine Institute to see Dr Iman for my frozen shoulder and he's great. I was really excited to finally be seen about my back problems and just throughly disappointed in Angela Greenhalgh lack of skill and treatment. It just goes to show that one bad apple can ruin a whole tree because I never want to go back to this establishment.

Dr. Andrew Martin conducted a robotic hip replacement surgery for my husband. The knowledge,…read moreprofessionalism, thoughtfulness, and care level provided by Dr. Martin is remarkable. He came highly recommended and actually exceeded our expectations. My husband has experienced a seamlessly successful recovery. He raves about his recovery to his business partners, colleagues and friends. Thank you, Dr. Andrew Martin for being a master of your craft. God bless you and your amazing team. Namaste

The attitude of the White guy in the front office is toxic. That was my 1st sign to get up on out…read moreof there. The interrogation about the injury and integrity check was my second sign to get up and not to return. Do they even know who comes through their office? Never have I experienced this type of doubt from a medical professional about my injuries.

Dr. Bigler is a consummate professional and skilled surgeon. He did my shoulder this year and I'm…read moreback to 100%--no pain whatsoever. He is a miracle worker. Best of all, the office staff is incredibly professional and appointments happen on time. Very happy with the results.

I went for a sports medicine examination and treatment. Over three hour wait. Terrible service…read more Avoid this office if you'd like to be seen timely.

We were referred here by our friend who had Dr. Ong do his knee surgery. We had our first…read moreappointment with Dr. Ong today. We were thoroughly impressed! We went to a different office previously and we wished we would've started here. From the staff to Dr. Ong himself, what a difference from the other office! I will share our experience so hopefully I save someone else some hassle. I will update this review with his knee surgery results periodically. Any negative reviews I saw about this office, were about the doctor's bedside manner. We actually LOVED his straightforward bedside manner. We aren't here to find a bestie. We need a knowledgeable doctor that knows his stuff, who will perform a detailed surgery with incredible results. Upon leaving our first visit with Dr. Ong, my husband expressed how much more confidence he has with Dr. Ong than he ever felt with the other doctor. He didn't get the car salesman feel like we did at the other office. We didn't feel like just a number ( or just a dollar sign $$$) but we actually felt this office cared. My husband has a complete ACL tear among other knee tears. His work won't let him go back to work until he gets his knee repaired - which would be great IF he was getting paid. His FMLA only saves his job for 3 months. Trying the other office first, they wasted FIVE WEEKS of his recovery time with only an MRI to show from it. Next I will compare Dr. Ong's office with Advanced Orthopedics. ONG'S OFFICE: You call- and just imagine, someone answers! OTHER OFFICE: Waiting on hold for 30 minutes before you go to voicemail OR worse yet, waiting on hold 30 minutes before they hang up on you so you have to wait ANOTHER 30 minutes. ONG'S OFFICE: He listens to what happened to cause your injury, answers your questions and then gets down to business. He does a thorough exam, explains your findings while showing your MRI imaging and uses a knee model to give a detailed explanation of what's wrong and what needs to be done. OTHER OFFICE: You see two other trainees before you see the doctor. The doctor comes in, tells a joke. Touches your knee and stays they'll start working on prior authorization. ONG'S OFFICE: "We'll have this request in by tomorrow. My name is Myra if you have any questions..." OTHER OFFICE: "It's not turned in yet. We'll get that done within the next 7-10 business days for a prior authorization request." ONG'S OFFICE: "Where would you like your FMLA paperwork sent to? I can CC you on it as well." OTHER OFFICE: "Your FMLA paperwork will be completed in 7-10 days. We don't email paperwork. You'll have to come pick it up."

I went to Dr. Ong in August, knowing I need a knee replacement. He even told me so after looking at…read morexrays. This 1st visit was very quick, didnt spend anytime with me at all! I'm thinking. Ok, wow He must be really busy today. He offered me an injection to see if it might help as I was still working. That didn't help but for a few days. Made another appt, and mind you my co-pays are $55.00 each visit. 2nd appt, he gave me a different type of injection. That too didn't help too well, but a little. I'm 67, and knowing I need a replacement, as he told me last visit that's the ONLY thing that will really help me, I made a 3rd appt to get it going for the surgery. MY MOUTH FELL TO THE FLOOR WHEN HE TOLD ME I HAVE TO WAIT 3 MONTHS AFTER INJECTIONS TO GET THE SURGERY! He never..ever told me this! I was now off work on disability. I started to tear up a little, I was shocked he didn't tell me. I told him, you never told me this!! His reply was...It's pretty standard knowledge. Well...obviously not as I didn't know! Asked him what am I supposed to do now, I'm off work. He then just shrugged his shoulders, saying..I don't know. Shrug your shoulders??? How unprofessional can you get? As I'm now twiddling my thumbs for 3 months, I found a different Dr, but after 3 months are up, I'm not getting and type of disability payments from my work for 30 days, then my long term disability kicks in. 30 days with no pay!!! I can't afford that. But I'm stuck!! Had he told me before he gave me those injections, that I would have to wait 3 months, i would not have had the injections, because my main reason for seeing him was to get the surgery over with, as I'm not getting any younger!! He doesnt take the time to educate or inform his patients about anything! Didn't say if I should stay off my knee, do I walk, do exercises, use ice, use heat...maybe physical therapy. Nothing!!! Just prescribed me medication. Horrible on giving us the time we deserve and tell us what the hell is going on!! Now I get an email from his office as he's no longer in practice. I wonder why. Very fishy practice...

Extremely professional. Office staff very friendly and helpful…read more Dr Carr was very attentive and provided the right solution for me. Very happy camper. Thank you

I had atmost respect for his joint replacement procedures , however when I slipped & sustained…read morewrist fracture - the ER doc said that "it must be set and immobilized asap" Of course I rushed to my trusted Ortho doc. Dr Carr Big mistake, after reviewing my X-ray he decided it was a little fracture,no need to set. Dr Carr told his nurse or MA to fit me with a wrist brace. instructed to wear it if I remember 4-6 wks and not to use the L Hand I followed all instructions perfectly to the T I guess I am too old - er ,no need to further ex - ray the wrist is deformed ,always hurting its my dominant hand since the Right has advanced carpal tunnel Now I've lost ability so write altogether ,apply make up,eating publicly with utensils By now having to brake and reset is totally out of question d/t advanced age and CV condition. Sadly I think of Dr Carr several times/ day ,when the use of hands is required . When it comes to joint replacement Dr Carr is great, but if you have any fractures be careful and do your research

This time, I saw Dr. Laroche for my hand/thumb. He ended up doing a thumb denervation surgery to…read morehelp with the now bone on bone pain in my thumb/ cmc area. On surgery day, he even moved the incision site a little to avoid my hand tattoo! He's pretty awesome! I did have some issues because my surgery was near Christmas so my sutures should have come out in 5 days. But I was scheduled for 12 days post op to get them out. I ended up going to urgent care the day afyer Christmas and got out on 2 weeks of antibiotics because it got infected and a couple areas tore and made a hole. Even the urgent care doc said those stitches need to come out ASAP! Stitches came out Monday, even the tech was saying they were left in too long. Oh well. Besides from the scheduling mess up, the fact I'm not in constant pain is wonderful! Thank you Dr. Laroche for helping me!

They are all about covering their behind and not providing the best care. Run by lawyers, not…read moredoctors. Tone deaf about their policies. Horrible cumbersome technology as well. 1) After reading about possible solutions to physical problems with your joints, it is apparent they are going to do the bare minimum in order to keep a low risk management profile. The lawyers run this place, not the doctors. 2) They want you to check in ahead of time via internet. Ok fine. But instead of a questionnaire where you check a box about cancer, diabetes, etc and hit submit at the end (like MOST doctors), you have to answer each question individually with a slow tedious dropdown with lots of clicks and processing time in between. Prepare to spend 45 mins. Again, its all about legal risk management for them. 3) They have more questions than the average doctor and frankly most of them are not relevant to your condition. Risk management. 4) They require you fill out the same tedious questionnaire and upload your insurance and driver's license EACH VISIT. I repeat EACH VISIT, even it if was just a week ago. Most doctors just want you to verify your contact information and emergency contact. Not them. 5) Additionally, they want you to show up 30 MINS BEFORE the appointment to "CHECK IN", even if you have already done with their tedious website and were there a week earlier. ***THEY WILL NOT SEE YOU OTHERWISE***. 6) So you get there and check in 30 mins early, but they make YOU wait at least 30 mins past the appointment before they call you back. So a full hour of doing nothing. And then you will wait another 15 mins before the doctor finally shows up. 7) They will NOT see you for more than one condition per visit. If you have a problem with your knee and your shoulder, they require you make separate visits with the long check in process despite the burden on the patient. TONEDEAF.

Dr Baldauf and his staff are terrific. But after 7 surgeries and fighting a bacterial infection…read morethat I got from the second surgery at St Rose hospital which I am still battling they dropped me because they no longer take my insurance. This is a frightening situation I could loose my leg or worse. Trying to find another doctor with my history is near impossible.

Appointment was on time, taken back to x ray first before treatment. My nurse was beyond through!…read moreThen the PA came in and told me what was wrong with my knee or potentially! Will have a MRI in a week or so. Follow-up appointment made soon! The staff and quality of care you receive is fantastic!!

Office is clean and the staff make you feel welcome. The doctor will answer all the questions and…read moreconcerns. Type of care is orthopedic.

My husband was referred here for surgery on his foot. He went to his surgery consult and Dr Monroe…read moreseems very knowledgeable and we feel very comfortable with him performing surgery. Our problem with this place is the office staff. Dr Monroe wanted an MRI before scheduling the surgery the nurse said she was going to to to get a rush on the insurance approval because my husband is currently out of work. I called the next week and the woman on the phone was very condescending to me. She wouldn't even check to see if the referall was ready and just told me that I will receive a call when it is. After not hearing from anyone for 3 weeks I finally called again. The woman I spoke to said the referall has been ready but they didn't know what imaging center we wanted to go to. She said she would look it up with insurance and get it sent over to the center we are approved for. We finally heard from the imaging center and they tells us he can just walk in. My husband waited 3 hours to be told that there was a miscommunication and they were told he needed an xray instead of a MRI and that for an MRI the soonest appointment is in 2 weeks. He finally got the MRI and I called Dr Monroe's to get my husband in for a follow up. Now the next available appointment isnt for almost a month! I asked to be put on a list in case someone cancles and asked if I could call in the mornings to check for cancelations. Again got met with condescending attitude saying if I'm on the list I'll get called. But from experience with this office I am not taking this chance. It is very clear that the office staff here doesn't have much care when it comes to their patients.

Dr. B is absolutely incredible. She takes time with her patients, listens to what they have to say…read moreand makes treatments accordingly. Incredibly attentive and caters the treatment to the person. As an athlete she helped me after i broke my foot and I am very grateful. She's knowledgeable and very up on current medicine. I have recommended many patients to her since i have had such an incredible experience and fast healing!

fantastic orthopedic I came to Dr Bascharon for fracture left elbow from a bad fall . She's…read moreexcellent orthopedic surgeon: listened to my concerns, very knowledgeable, and a resourceful problem solver . She's a mentor to her staff & runs a very smooth operation. Terrific experience From consult --diagnostics --pre op --surgery --post op --follow up / physical therapy . THANK YOU TEAM for prioritizing my recovery & get me back to normal activities.

The PA is so amazing. It was Friday and I was their last appointment and he stayed late for me by…read moreover 15 minutes and wheeled me downstairs to make sure I can get in my car really an amazing guy. The best part was that they didn't have an opening for a surgery for a while and they actually gave me a name of another surgeon to see if he had a sooner time that was amazing I would totally recommend this Office. They were all very kind. It was very clean

Both my husband and I have been treated by Dr. Yu and his PA Brian Lee over the past 3 years for…read morevarious issues. My husband recently had surgery on his right shoulder, for biceps tenodesis and subacromial balloon spacer, to help relieve the pain of bone-on-bone impact due to osteoarthritis, and I have been receiving cortisone injections for similar pain in both shoulders... The meticulous attention and care of all the staff is to be congratulated. I have been experiencing pain relief, and my husband is slowly regaining mobility in his right shoulder, also thanks to Dr. David Graff, who heads the Physical Therapy Department. Their combined expertise, personal service, attention to detail and wonderful patient care make this an outstanding resource in the Las Vegas area. I highly recommend them for any orthopedic services.