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    David Jackson Park

    5.0 (1 review)

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    2 years ago

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    Pavilion Recreation Complex - Nicely done

    Pavilion Recreation Complex

    3.5(12 reviews)
    11.6 mi

    Customer service is horrible and slow. The open skate is dangerous with nobody watching. Kids…read moresmash into other kids

    There is absolutely zero organization or communication among the staff. When you check in there is…read morezero mention of any amenities, no one asked if we needed a walker, nobody told us where to go to check in for skates, nobody told us about the bounce house; ZERO communication. Slapped a bracelet on our hands and yelled NEXT! Spoke to Will after finding out from another patron that you have to go request a walker, Will is entirely incompetent, rude, and apathetic to guests. I asked for a walker, he told me to go to the next line. I get to the next line, wait for my turn, and they said they have no walkers. ZERO communication. Nobody knows what's going on. I voiced my frustration with the complete lack of communication, and the employee named Will literally said, "sorry, not my problem. Maybe you'll get lucky and someone will turn in their walker early." So a few minutes later I checked back in the first line that I was originally told to go to for a walker; there was one left. Was told by the young guy there (didn't get his name) to go to the second line to pay.... I wait my turn, get to the front of the line, Walker was gone. Repeat 2 more times. Finally I talked to Alicia, who unbelievably enough was a manager. Told her about the 20 minute runaround I experienced with her employees. She smirked and said, sorry there's nothing I can do. I said are you the manager? She said yes I'm one of the managers. I said well you can train your employees better to start. She smirked again and said, "I have no power here, sorry." I said, you just said you're a manager? She said I am one of them. I said, what is your name? She laughed and said, "Alicia. And you can write whatever you want about me; I do not care. This isn't even my main job." I said I would like a refund, we are leaving. She said do you have your receipt? I said, my husband threw it away. She shrugged and said, "sorry. Nothing I can do if you don't have your receipt." And sat there smirking at me. UNBELIEVABLY HORRID customer service!!! Will needs to be trained, and Alicia needs to be fired.

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    Pavilion Recreation Complex
    Pavilion Recreation Complex

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    Otter Creek Waterpark - Great time, good value

    Otter Creek Waterpark

    3.8(20 reviews)
    6.9 mi

    This review is slightly biased. Our church family rented out the waterpark after general public…read morehours had ended. It was wonderful having the whole place to our group since there were maybe 40 people alogether and apparently up to 600 people are maximum capacity. We had plenty of turns on the slides, time in the pool, and the concession window was operating as well. Yummy ice cream. There were a lot of lifeguards around to ensure safety; probably more than we needed. The kiddos had a blast. Who knew you could rent a waterpark? I hope we get to do this again! Happy yelping!

    my family and I had a good time at the waterpark, but I have issues with the staff. I believe they…read morewere targeting us because of the color of our skin. one life guard (a guy with a brace on his foot) called me out for not having my toddler in a life jacket but I seen 5 other babies (Caucasian) smaller than my son in the pool without life jackets as well but they didn't say anything to them. then on the child water slide, the female staff told me I couldn't have my son between my legs he had to be beside me, but then later on I seen a caucasian female have her daughter between her legs going down the slide. I love the establishment but I don't like that I had multiple staff members saying stuff to me when there were other people doing the same thing and don't get anything said to them. This review is looking pretty epic! Nice!

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    Otter Creek Waterpark
    Otter Creek Waterpark
    Otter Creek Waterpark - 4 slides including red slide for all ages, tube slide (blue), sit and go slide (green), and white drop slide

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    4 slides including red slide for all ages, tube slide (blue), sit and go slide (green), and white drop slide

    David Jackson Park - playgrounds - Updated May 2026

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