Bonnie and the rest of the team are outstanding. I frequently work with Bonnie, and she takes the…read moretime to thoroughly address any questions I have. The team's response time is quite quick. I have been using their services for over a year, and they have been incredibly helpful with the bookkeeping for my Airbnbs.

To whomever may be reading this review,…read more I only write reviews if an experience has left me thoroughly impressed or disappointed. Unfortunately, in this case, it was the latter. As I was preparing to write this review, I actually saw another one star review from someone else. It was posted a month before mine and they had the exact same experience as me. Abysmally poor communication, long wait times, missed deadlines and shocking unprofessional behavior. Upon hiring this company, we were told the process would take 2-3 weeks maximum. It took 5 weeks. During this process, we would routinely receive requests for information via an email in the morning. We would always reply immediately. However, we would not receive a response for 24-48 hours. Oftentimes, we would send them information only to have them ask us for the same information again. Also, no one answers the phone. I would have to call 8-12 times, on average, before someone picked up the phone. Most of the time, as I was calling, our account manager Jeffrey would text and tell me that he would call me back. Which means that he and whoever was present in the office knew I was calling and simply ignored my calls. After missing a promised deadline by a week, I asked our account manager Jeffrey for a telephone conversation more than half a dozen times. He blatantly ignored my requests and I have the text messages to prove it. After the missed deadlines, the horrible communication, and the unprofessional behavior from Jeffrey, I wanted to speak to someone in charge. I called, and called and called and called some more. Until finally, after another dozen calls, Katie picks up. I tell her that I want to speak with Jeffrey's supervisor directly. She tells me that his name is Marc and he is the owner. She then refuses to give me any of his contact information. Only after a second conversation with her and after asking if she thought denying a paying customer an avenue to air their grievances was a good business practice, did she finally give me his email. I immediately emailed Marc who replied that he would "investigate" my complaints and follow up to set up a phone call with me. He sent me an email three days later which basically excused his employee's behavior. And, of course, he did not set up a phone call with me. Do not use this company. TLDR: Do not use this company

I was introduced to Joe Passiniti a few years ago, having had my taxes previously prepared by one…read moreof those commercial tax organizations. I've been beyond satisfied with the work Joe has done for me, related to both my personal and corporation's taxes, as well as his ability to provide me with excellent financial advice and guidance. Joe often follows up throughout the year to check in, which makes me feel like more than just a tax season client; I like the personal touch, especially from the person I depend on to help me manage my financial future! I respect Joe, his knowledge and integrity so much that I have my entire family using him now as well! He is a great guy and a consummate professional.

Choosing who to trust with your finances and accounting is a difficult decision. I'm so glad we…read moregave Joseph the chance to prove how good he is! Our only regret is that we should have made the move to him sooner. His advice and consultations have truly made such a difference in our lives. Always there to answer a question or process a payroll check at the last minute. I highly recommend you check this firm out, I have recommended him to many friends and family!

I had my taxes done with this guy, he asked the weekend to get it done. I did…read more I arrived on following monday where I was told that he had left early before closing. Next day I returned to pick up my docs. A month later, I had a letter from IRS stating that child tax credit was submitted but entered wrong amount on the tax return, and I owe some money plus interest of the low payment. Don't waste your time on this place. Unprofessional, and slow.

I wrote my last review a couple of years after a bad experience with this firm. Not much is changed…read morein four years it turns out. I must still be in their email system, because I just received an email addressed to someone with my first name, not my last name, and this woman's personal tax return, including her Social Security number. Just. Wow.

From the owner: Please do not put a great deal of faith in the review listed here. Yelp feels that a bad review is…read morethe only one worth keeping. Google yelp lawsuits and you will see. We specialize in small business accounting and tax preparation including sales tax, full service payroll and payroll tax services, income tax for all types of entities. We can help prepare and maintain business plans, financial reporting and maximizing profits and minimizing taxes.