What a wonderful firm and lovely building. I found all the staff so wonderful and caring…read more I wouldn't ever go anywhere else if the inevitable happens I have even had this firm written in my Will. The staff and vehicles are so well turned out and professional on the day of the funeral we were not thinking straight at all just the simple question at our house have we got our words if we need to talk, do we need the loo before leaving and the house keys dont forget them, they thought of everything right down to a personalised cd of the music that we could keep and use for the get together afterwards. Nothing was too much for them to do and I mean nothing. I hope I dont see them soon though!

This firm is very well known locally, very well respected. Sadly, I have had occasion to be…read moreinvolved with them as a customer. I found some parts of their service were wonderful - viewings arranged at short notice, a visit to the house to arrange the Order of Service, a colour photograph easily inserted, and a second visit to the house to show the proof of the Order of Service. That was wonderful, very helpful, and their attitude was also second to none. The waitiing area at the premises leaves a little to be desired, but the premises themselves are so beautiful, and so private, that thatsa small price to pay. All I'm referring to is that there didn't seem to be any way to get any privacy, there were no partitions of any sort, which I would have expected, to be honest. The only problem we encountered was one that only I dealt with: on the very morning of the event, they said that they'd lost the only copy of the music that was to be played. In fact they hadn't, it was in the place it was supposed to be, whereas they'd been looking in a different place (one has to ask, why?). Thats the only niggle, but it has stuck in my mind for some little while now. Its very minor, however, and in general the level of empathy and service we received was excellent.

its quiet, and scary at nightread more

It seems a little inappropiate, sinister even, to say "I am a fan" of a funeral directors, more so…read moreas ( fortunately) I've never actually experienced such a service. However McCallum and Tritton are very popular in the area. I know this because I live nearby and the main road traffic is continually interrupted by a festooned hearse or two. The cars a kept in beautiful condition and the staff always look very smart. I wonder that the staff are not all as odd as one particular member who is constantly sat or stood outside the directors; it's a little creepy, like he's sat waiting for someone to give up the ghost. His gaze troubles my grandfather who says he feels he's being sized up in advance!! The building is well looked after and actually looks rather attractive now that a row of hanging baskets decks Holden Road East.

Do NOT use these - unforgivable fiasco You only bury your…read moreMum once and the last thing you want is a funeral service that is so shambolic it has some people laughing and others muttering 'disgusting' under their breath - not least when the flowers fall off the coffin and almost land on my son's head, followed by a Crematorium service straight out of Beadle's About. Worst of all, I had to write the next day to generate any kind of response to the day's events. Utterly unprofessional but, hey, they don't give a damn at £4k a go

From the owner: Professional and compassionate independent funeral directors in Liverpoolread more