The most awful experience I ever had. This dentist is a woman hater and was the meanest person to me and my child. He had no manners and was yelling at me for no real reason at all. I would not send a enemy there. There are so many wonderful pediatric dentists out there. This one should not practicing medicine. read more

Dr. Shapter and his staff are great with children. With adults, however, they are abrasive. My son, age 4, loved the experience and is excited to go back in six months. Prior to this appointment, he'd seen them around 18 months. Between then and now, we'd changed addresses and I started full time graduate coursework in addition to working full time and being primary caregiver. I overlooked getting my son to the dentist, and apparently that's tantamount to child abuse. Between the receptionist, hygienist and Dr. Shapter, I was guilt tripped about not getting my kid in sooner no less than ten times. No exaggeration. Dr. Shapter was also nasty to the hygienist in front of us. If you're willing to tune out their judgmental attitudes, the staff really does care about children's teeth. The hygienist made sure to give me lots of tips for helping take care of teeth between appointments. read more

Years ago I had an amazingly similar experience when I took my 4yr old there. He belittled me, upset my daughter, we left in tears, stunned. It was freaking traumatizing. No exaggeration. I ended up working with one of his ex-assistants soon after, and told me he treated staff the same way! This was over10 yrs ago and I still get angry when I think about it. read more

Today was my daughter's first appointment, and it will be the last. From the moment Dr. Shapter seen her father and I, he was rude. He mocked the way we brushed her teeth, instead of giving us pointers on how we could improve. He rudely scolded my 20 month old for walking by a table. He spoke down to us like we were idiots. His entire demeanor was awful. I wish I could give 0 stars but the 1 star can be for his staff who were decent. read more

worst dentist ever! during my 2 yr olds first appointment she started crying. I tried to calm her down telling her it's ok, almost done. he snapped, can you stop so she can hear me talk to her! ok....I thought rude but maybe he's having a bad day. when he was done she was still crying so I consoled her telling her all done and it's ok. .... he ripped his mask off and stormed off telling the assistant "I'm done, you deal with her" I never in my life have been spoke to by a professional like this and I want to spread the word how embarrassing this was. my 6 yr old got upset watching this happen and it made an exciting first experience horrible for my 2 yr old read more