Don't get sick with a highly contagious virus the day of your appointment. They give ZERO Fks and…read morewill kick you from the practice. They have horrible customer service especially the receptionist. Id give zero stars if I could.

Honestly if you don't enjoy your job please don't ask to be seated at front desk and answering…read morephones, I've been trying to get set up for the past 2 months as a new patient for them to answer when they feel like it. Only for her to say she has no new space for patients but can't give me a date there is availability. Rude, can tell she hates her job. Should have listened to the few who said they weren't a good place, my mistake. Don't go here

I recently needed a root canal done and since I've never had a root canal, I checked out dentist in…read moremy area. Out of all the reviews that I have found, I found Dr. William Lyons (DDS). I had my root canal done today by Dr. Lyons and I have to say, that I have had a very, very pleasant experience. Dr. Lyons, and his assistant Sage were terrific. I was done in around 30 minutes and during the procedure, Dr. Lyons would make sure that I was comfortable. He would also ask I was in any pain. Not at all! He explained everything to me while showing me the xrays that he took. I have had my teeth cleaned by my regular dentist and she does a great and thorough job but I would ask her if she was digging for clams... I can't stress enough that if you need a root canal, you have to get it done here at Dr. Lyons office He is right in Queensbury, NY. It was just a very pleasant, professional experience. I recommend highly! You will not be disappointed. Thank you Dr. Lyons for making my first and only root canal a very comfortable, non-pain experience.

Holy moly! Dr. Lyons and his staff are amazing! Had to get a root canal, and their…read morereceptionist couldn't be any more helpful than she was. Went out of her way to get me in as soon as a cancellation happened. Dr Lyons was so nice, and so caring about my comfort level during the procedure. His assistant was an absolute sweetheart as well. I recommend this practice highly!

I went yesterday and was nervous. The hygenist and Dr. Kit were amazing. The office is clean snd…read morewelcoming.

On vacation in New York (from CA), my daughter had a boating accident that broke her two front…read moreteeth. The discharge nurse at the ER recommended Dr. Burkich for the wonderful care she provided for her own son. We called on a Monday morning at 9am, and they had my daughter in at 2pm that day. The whole staff was efficient, kind, attentive, thorough, and helpful. Dr. Burkich was gentle and they explained everything as they were doing it. They got us in again in the morning the following day for more work. We were amazed, and my daughter kept saying how much she loves people in New York. We are so grateful!

I needed to find a new dentist because my prior dentist passed away. Where to begin...there are a…read morezillion. I was truly blessed to land in Dr. Kisiel's office. The staff is supper friendly and accommodating. Dr. Kisiel is awesome. I needed two fillings and I was a wreck since I hadn't needed a filling in years. The process was literally pain free. I totally recommend Dr. Kisiel.

Outstanding! Office staff experienced and wonderful! Dr Kisiel a pleasure! Years of experience and…read moretakes pride in his dentistry! I had extensive work done, money well spent! 10 stars if possible!

2,782 for a cleaning is just outrageous. On top of a 162$ charge for examination which should…read morehave been included. Unless you have some stellar insurance that will cover all the garbage fees they tag on like 36.00 for a rinse, then I would stay as far away from here as possible.

Is there a less than one star??? After booking an emergency visit for 3pm tomorrow I received a…read morecall from April, stating that they could not find me in their system. Finally, after going over my information again and again, I was found in their system. My appointment was in 2023, so I would need X-rays and a consult, and "maybe" the doctor would address my painful, cracked tooth. April informed me that they only have one dentist now who's very busy! Still, I agreed to the appointment, because I'm in PAIN but what happens next? She says, oh do you still have the same insurance? We don't except that, so you'll have to pay up front for your new patient visit and X-rays! Of course, I told her to cancel my appointment, Isn't it better to just be upfront and honest? Why not say this right from the beginning when I made the appointment that they couldn't find my records?? Why didn't they say they they didn't accept my insurance when I did my pre visit sign in?? I've always heard awful things about aspen, but chose to ignore them, but not now!! You really get to see what a practice is truly about when you have a problem! Aspen dental FAILS!!

I have been a patient of Dr. Franklin's for several years for routine dental care of cleanings and…read morefillings. I absolutely love him and the team because of there high level of professionalism and care, until today. Dr Franklin is out on leave, there is a fill- in dentist for him, Dr Valerio, and I had a younger hygienist whom I have never seen here before, Sarah. I came today for a routine cleaning. Long story short, for the first time ever, I had my teeth "measured" before my cleaning. Okay, no problem at all. She accidentally poked my gums a little too hard, which she actually apologized for, and of course it started bleeding. Still, not at all a problem. After measuring, she informed me that because my gums bled, that the next time, I needed a deep scaling cleaning that would require numbing. I pay out of pocket and politely asked more about the scaling and numbing and questioned about the gums bleeding maybe from her poking too hard? She seemed offended and told me that measuring gums is part of the cleaning routine and I said that I never had my gums measured here before a cleaning. "Well you should have" was the response and she abruptly left the room. (?) I waited a few minutes and Dr Valerio came in and asked "what's the problem"? I said, problem? There isn't a problem, I'm only here for a routine cleaning. Personally, I think the hygienist grossly exaggerated our conversation because he went on about how it's their responsibility for dental care etc which I truly agreed and understood but I felt I should have been allowed to ask questions. It was very clear they didn't think I should ask questions, as if I was questioning their authority. (?) I was a really surprised at what was unravelling here. When Dr Valerio left the room, Sarah took her seat and now I'm afraid that she is going to intentionally hurt me. I said "I'm only here for a cleaning and" then she cut me off, started escalating and said "You accused me of STABBING you" (I would never say that), she then proceeded to argue with me about our conversation and abruptly left the room again. This time Dr Valerio came in and said that I can't have my cleaning today because I'm arguing with the hygienist. Wow, I was just astonished. I'm in total disbelief that such a combative and unprofessional duo are employed at Dr. Franklin's office. Never again, I wont' be back and that sincerely bothers me because I really loved Dr Franklin and his team.

I am a new patient and today was my first visit with Queensbury Family Dentistry. Jamie did a great…read morejob with the cleaning. Dr. Franklin was also very nice. Location is very convenient. They accepted the dental insurance I have through my employer. I am even going to have my wife start using this place. Very satisfied, looking forward to my next visit.

I stopped going there fall of 2025. Their crowns continually fell off though I eat very…read morecarefully--it was a joke. Also, at each appt, I asked if the procedure would be covered by my insurance. Last year, they FAILED to tell me the dentist was no longer a member of my insurance. Yet they told me my procedures were all covered by insurance. Then they billed me for them. Finally got it all paid except for $90 in dispute. They turned me (senior on SS) into collection for it. I called my insurance company who then sent them $130 two months ago, but they refuse to take me out of collection. They've been rude to me on the phone throughout this ordeal. In my opinion, avoid this dental office.

Knowing I did not have great dental insurance coverage I was hesitant to accept the x ray treatment…read moreduring my cleaning but my hygienist insisted that they would only provide services for me that day which were covered by my insurance. So I was talked into doing both x rays and my hygienist said that my insurance covered the treatment in full. That made me feel great until I received the bill and realized that I was deceived by first advantage dental staff because my insurance covered not even a quarter of the services they provided which was just a cleaning and the x rays.

They are an incredibly professional, high quality, kind dental office that always takes great care…read moreof me and my family.

I was assigned Cottrell after my old dentist retired. Never liked him. He and his associates always…read moreseemed to over drill and charge for more work than was necessar. always in a hurry. Teeth always bothered me afterwards. All the pinhole cavities always involved over drilling and weakening tooth structure to breakage at which point crowns were then needed.

The Best Dentist…read more EVER!!! Listen...I have a serious phobia of the dentist, always have. Like lay there and cry and clench my fists and sweat. I've given birth to 4 human beings, and still the dentist office scares me more. Its a legitimate problem. After a horrendous experience a few years ago at Aspen Dental (dont ever go there!), I found Dr. Milza! He's amazing, and so is his staff. He's fast and friendly and kind and gentle. He treats everyone like a person, with feelings. And is so sincere. I actually stopped taking my children to the pediatric dentist and now they all go to Dr. Milza and really do love going. Trust me when I say, he is the BEST! I still tear up and cringe but he makes me feel at ease...and not like a huge baby.

I went to see Dr. Milza as a new patient and couldn't be happier. The office staff was very nice,…read moretreating me like a friend and not a patient. The dental hygienist that handled my teeth-cleaning was simply amazing. She performed my cleaning like a true professional, made me feel comfortable and put me on the road to success. It's kind off hard to believe I'm actually writing a positive Yelp review for a Dentist but the service was simply amazing and they deserve to be recognized for their quality service. I highly recommend Dr. Milza and his staff for all of your dental needs.

I am very, very fortunate to have good teeth. Lots of people say that it's genetics...but neither…read moreof my parents are blessed with fabulous chompers. I think that it's a combination of drinking fluorinated water, getting fluoride treatments as a kid, brushing/flossing regularly and yes...some luck. I've never had a cavity in spite of some lapses in my getting cleanings over the years. Now that I am a little bit older, I try to keep up with it. I have been visiting a different location (same practice) in the area, however, Heather...the dental hygienist...also works out of this office. I basically follow Heather wherever she goes. Earlier this week I had my overdue appointment for a cleaning and, as always, Heather did a marvelous job. I don't have the fear of dentists that many others do... simply because I have never had a cavity (nor any major dental work ...with the exception of having my wisdom teeth removed a long, long time ago). When I met the dentist herself... I believe it was Dr. Smith... I was very happy with her expertise and approach. I had to go back for a brief visit the following day for a preventative procedure and even that was a good experience. They are very serious about Covid protocols which makes me very comfortable/happy. This particular office is actually much more convenient to where I live, so I plan on making this my primary dentist location moving forward. I highly recommend.

This is a great office. Full of wonderful and friendly staff. Anytime I have had an issue they have…read morebeen able to take me right in and fix the problem. I recommend them to everyone who asks.