I just had my semi-annual cleaning. As always this office is so clean and professional. Sarah did…read morea great job of taking care of me with my cleaning. The other staff at the front, Lauren and Bridgette were very welcoming.

Absolutely love these people!! Dr Young is a fantastic…read moredentist All the employees are great!! I've been a patient for for over a 5 year and I recommend to all my friends;)

This was our first visit with Sterling Ridge Dental. They lived up to their high rating. The…read morestaff was personable, pleasant and helpful. Our appointment schedule was timely and the team did a great job. Dr. Cope consulted a couple of times and then the team made any additional appointments internally and externally for us as part of finishing up the visit. We will see how the billing works but so far so good.

Know your dental benefits and verify your treatment estimate yourself…read more I'm writing this because I hope our experience encourages other patients to become informed consumers of their own dental care. Treatment plans are estimates, but before agreeing to thousands of dollars in dental work, review the charges and independently verify anything that doesn't make sense with your insurance company. I'm very glad I did. My husband received a treatment plan at Sterling Ridge Dental involving multiple crowns. Our Delta Dental PPO covers crowns at 60% in-network, yet one crown was estimated at approximately 45%. When I questioned this with the office coordinator/manager, Theresa, I was told perhaps our benefits had decreased and was advised to contact Delta myself. I did. Delta confirmed our crown benefit was still 60%, consistent with estimates we had received from other in-network providers. Unfortunately, my conversations with Theresa became increasingly uncomfortable. I found her demeanor dismissive, passive-aggressive and at times hostile simply because I continued questioning discrepancies in the treatment estimate. At one point, she suggested another provider may have obtained a different result by coding a different tooth and said their office would not "unethically" code the wrong tooth to obtain coverage. That was never what I requested. I simply wanted to understand why their estimate didn't reflect the benefit Delta confirmed. I also questioned separate D0350 photographic image charges for the crowns. Theresa told me these photographs were needed as documentation/proof so the practice could get paid by insurance. I specifically verified this with Delta. The representative told me D0350 photographs are NOT required for crown reimbursement and that standard dental radiographs, including periapical (PA) x-rays, can be used when additional documentation is necessary. PA x-rays are covered under our plan. I understand an office can choose its own documentation practices. My concern was being charged separately for something presented as necessary for insurance reimbursement when Delta told me that specific photographic code was not required. This was especially confusing because during our consultation, the dental assistant took intraoral photographs and specifically told us they were for internal office use and were not something we would be charged for. When I continued questioning these issues, Theresa became more confrontational and told me, word-for-word, "We're not going to let any insurance company dictate how we run our business." She also told me I was "lucky that we accept your dental benefits." I wasn't asking insurance to dictate how they practice dentistry or asking anyone to improperly code anything. I was asking reasonable questions about our coverage and financial responsibility before committing to substantial dental work. Theresa ultimately proposed obtaining a formal predetermination from Delta. She also attempted a three-way call with Delta, but I was disconnected/hung up on and she never called me back. Within approximately the same week or the following week, I received the predetermination we had been waiting for, yet I still received no follow-up from Theresa. Ultimately, this wasn't about one relatively small fee. It was about transparency, professionalism and how legitimate patient questions were handled. We intended to establish long-term care here. My husband had substantial dental work to complete, I had scheduled my own new-patient appointment, and we potentially would have referred others. Instead, we canceled his treatment and future appointments, canceled my appointment and chose to seek care elsewhere. My advice: KNOW YOUR BENEFITS. Request an itemized treatment plan, review the charges and call your insurance company when something doesn't make sense. No patient should feel intimidated, pressured or "lucky" that their insurance is accepted simply because they ask questions. Being an informed patient is not being a difficult patient.

The service at the front desk was very nice, but everything changed once my girlfriend and I were…read morecalled back. The dentist immediately said, "There's not a chair for you to sit." My girlfriend had asked me to come with her because she was nervous, so when she asked if I could at least stand, the dentist responded with, "You guys will survive." We don't know you, and this was our first time as patients. That's not something you say to people you just met.

Unmatched quality of care. Office experience was very smooth. Great senior rates. He is very…read morepopular so plan ahead to get in when you want. 4th or 5th dentist I've seen in The Woodlands and by far the best.

I to see Dr. Huet for a regular cleaning and a 3 fillings. Both times the staff were courteous…read more Dr. Huet was also very easy to talk to and it was a pretty pain free experience. I'm happy to have found their office and I plan to go here for many years to come. The office is easy to miss if you aren't looking for it/using GPS. It's close to Achievement drive off College Park. The atmosphere of their office is clean and welcoming. They offer a warmed neck pillow for relaxation. They also have TV's to watch so you can be distracted.

Always warm & welcoming. Dr.Moss- most excellent & truthful. An amazing gentle touch. Jodie her…read moreassistant was super! Lavender warm neck pillow...... And I learned alot! Superior experience.

I cannot recommend this dental office or staff. I feel like this place is set up to take advantage…read moreof patients. I get so sick and tired of dishonest dentistry.

Dr. Peoples is awesome! Really took the time to address my TMJ issues. Highly recommend.read more

I know some people only look at yelp reviews, so wanted to share my google review here, too. I was…read moreat first appalled by the $900 JUST cleaning, followed by hundreds of more dollars for other treatments. Then to have the check out chick make some snarky comment about my exam results and treatments needed was BEYOND. Are you even supposed to know all that???? Lmfao absolutely pathetic display, it's been a while since I've been to the dentist, but I'll just go back to my previous office. They didn't overcharge me or have poor service people that make unnecessary, ugly comments.

I booked an appointment and spent over an hour trying to find a parking spot the whole experience…read moreincluding the staff was just less than unpleasant so I booked elsewhere

I have been coming here for the last year and I'm impressed with their professionalism,…read morecommunication, and care of patients. I see Dr. Yu and she is kind and witty. All staff are friendly and knowledgeable. I love the hygienists Melissa and Robin. They are very kind, patient, and thorough in their care when getting my teeth cleaned. I would definitely recommend this dental office for all dental care. They are also located in a shopping center which is perfect for running errands or shopping.

I would stay away from this place unless you like throwing money down the drain. Poor customer…read moreservice and outrageous prices conoaredto other higher rates dentist in the area.

I love Johnnie my hygienist! I really think of her more as a friend as she is always so helpful…read morewith problems in my life that I rarely get from any other medical provider.

I've been going to Park & Rogers dentistry for about 13 years. Never had a problem. They are…read moreprofessional, empathic, and caring. I never feel any pain or discomfort. The office staff is also super friendly, accommodating, and informative. Both doctors explain everything in detail. They listen to your concerns, I don't feel pressured. I always feel they spend personal attention to me. I feel they truly care about their patients.

Made an appointment in MAY for today, and called in to confirm. They said I had a no call/no show…read morefor June 22nd. ???? They never called to confirm an appt in June, sent a text either, so...?? She said it looks like I was supposed to have received a text advising me of that appointment in June. NOTHING. They made another appointment for me (two months from now) and I got no confirmation AGAIN of that date. No apology, literally the front desk could have cared less. I'll take my business to another dentist and let others know this isn't the place you want to reward with continued visits. Also, I never got a text confirming my "new" appointment. Gee, I wonder why.

Dr. Erica is fantastic and so is her staff! She has been my dentist for 13 yrs and hopefully 13…read moremore!