I took my Tundra in for a recall fix, and they tried to sell me $1600 worth of preventative…read moremaintenance even though I had a bumper to bumper warranty for 100,000 miles with 25,000 left on it. They charged me money for shop fees, and the only reason I was there was to get the recall done. They acted angry that I wasn't willing to spend the $1600. I've dealt with Toyota for years and I've bought 10 vehicles, and I've never had a dealer tell me I needed this preventative maintenance. I feel they're very dishonest, telling me I needed these services. I wouldn't bring a bicycle to them to be serviced. Norm Jacobson

My Kia broke down outside of Watertown and I needed to be at a conference near Sharp Chevrolet. I…read morecalled to see if they would be able to take a look at it and they were absolutely awesome to work with. Even though they could not work on my vehicle because it was a recall issue they helped us out by letting us leave our vehicle there until after my meeting and also gave us a ride to our hotel that night and back again the next morning. They went way out of the way to help us. We were 5 hours from home and could not have done it without their help. Thank you so much! These are great people. We were not even Chevrolet owners and they treated us like highly welcomed customers. Recommend them highly.

This review is only about 1 person at the parts center in my less than 5 minute interaction. I was…read moredriving from Fargo to Austin and when I stopped to get gas my car was not connecting to my key fob. After awhile I was able to get it started and luckily drove past this place going back on the highway. I stopped in and asked if it was just a new fob battery I needed or if it was something else. They took my keys to the back and 2 minutes later said it was just a battery and they already replaced it. When I tried to pay they said it was not needed. The small act of kindness saved me a lot of hassle and time on my way back home.

So this morning I had an 8:30 appointment at Watertown Ford Chrysler for an oil change and service…read more I dropped my car there at that time and got picked up by a friend to have breakfast. Upon returning to the dealership at 11:00 I was informed my car hadn't been serviced or had the oil changed. I was informed by the person I spoke to in the service department that I didn't really have a scheduled appointment but rather a check in appointment. However here is the message I received from them. "Thank you for booking a service appointment for your 2013 Dodge Charger (5.7L) on Wednesday, June 4, 2025 at 08:30 AM at Watertown Ford Chrysler." Hmm looks likes a scheduled appointment to me ‍ The service manager explained it's like going to the doctor. Even though you make an appointment it depends on what happens in the appointments prior to yours. What the heck. I asked then why the oil hadn't been changed. He did agree that should have been done. I told him to pull my car from service and just do the oil change At that time I was informed it would be at least another two hours for the oil change so I asked him to pull my car and I was done with them and would not be returning. He indicated he would pass my concerns along. I tried reaching the general manager with my only option being a message on an unidentified line. Unbelievable poor customer service. I'd give a zero star if it was possible.

Another beautiful ride from Northland thank you guys so much! My wife loves her new Explorer!read more

Horrible! Never return texts or calls. I won $10,000.00 towards a vehicle…read more.. I asked 7 times how much the vehicle was... dodged the question EVERY TIME. texted me at noon asking me a question, I replied... several times... 20:02 now... still no answers.

Just bought a new Honda at Harr Motors. It was the easiest buying experience I have ever had while…read morebuying a car. They even delivered the car in a clean and comfortable seperate show room so I could ask questions and really get to know my car in and out. I will go back and recommend to friends and family!

Recently purchased a vehicle from them. I pointed out a few issues with the vehicle. Was told…read moreservice department looked at items and couldn't do anything about them. Got home and fixed the rattle in the dash that was unfixable. I'm waiting on key fobs. Found a few more issues with the vehicle. Save your money and purchase a vehicle from somewhere else. Harrs DO BETTER!!!!

Scam! Selling cars on auto trader classics but when you try and confirm things they pull ad and go…read moresilent

Wonderful service! While on a roadtrip my 2025 Equinox's…read moreengine light came on. Not a good thing. I called dealership, spoke to Jeff and was advised to come in. Jeff ran diagnostics, did some research and gave me the info I needed. Great job to Jeff and the nice lady acting as coordinator. BTW, I stopped at a dealership a few miles to the west and did not receive the same friendly service.

Great service. Friendly. We've bought two vehicles here. The Sales and Service Depts are the best…read moreof any dealership I've ever experienced.