This is the 4th time I have used College Hunks on Miller St in Kalamazoo in the past 6 months!!!…read moreThere are not enough words to express how grateful I am to this company for all the hard and dirty work they do, and they always do it with a smile. The entire team is so polite, and they always let you know what is happening. They have always arrived early so you never have to wait on them, and the payment process is super easy also! These guys cleared an entire basement out of household items going up and down basement steps, the entire time with smiles on their faces, even when it got nasty and dirty. They are genuinely a super team and the company owner should be very proud of them!! Thank you Greg and your team!!! And thank you College Hunks Kalamazoo Miller St for continuing to provide the community with quality work with trustworthy employees!!

My experience with College Hunks Hauling Junk & Moving in Kalamazoo was beyond unacceptable…read more I hired them for a move on the 31st of last month, and during that move they took an antique footboard that I never authorized them to take. This was not junk, not donation, and not something I would ever agree to get rid of. It was a clearly identifiable piece of furniture, and it is now gone. When I reported the issue, instead of taking responsibility, I was given a list of ten different places and told to track it down myself. After wasting my time doing that, I was told it had been taken to Salvation Army. I went there in person--only to be told they do not accept partial bed pieces, so that explanation doesn't even hold up. Then the owner, Anastasia, called and offered me $50 for the loss of an antique item that was taken without permission. That alone was insulting. But what made the situation worse was her complete refusal to acknowledge that a mistake could have been made. She repeatedly insisted that "they don't take items unless told," effectively dismissing my experience entirely. So to be clear: I am being told that either I instructed them to remove an antique piece I would never part with--which is false--or that it is impossible for their team to make a mistake--which is also not credible. At no point was there accountability, only deflection. If you're considering using this company, understand this: if something goes wrong, you may be left chasing your own belongings while being told the company can't possibly be at fault. I would not trust them with anything important or irreplaceable. She also edits old Google reviews to push down any negative reviews

We tried using their competitor shred it but They never showed up. We called West Michigan and they…read moreshowed up that day and was 30% lower in cost.

From the owner: West Michigan Document Shredding offers a wide range of services. From off-site shredding to…read moreon-site shredding, office-size containers to rental trailers, and destruction of all types of media from paper to plastic, we can take care of your needs. No job is too small or too large.

Superb customer service. Its like having a friend in the shredding business. Reliable, affordable,…read moreand friendly. They CONTINUOUSLY go the extra mile!

Great service. I used to just run my box of papers to shred into the building. This time they came…read moreout to my car. Always very kind and professional. They wear a mask now, due to the pandemic. I absolutely recommend this business to EVERYONE with paper piles!!!

After over a decade of being a loyal client, the owner and the preparer refuse to return my phone…read morecalls, emails and calls from my attorney. My tax return has gone missing due to information being input incorrectly during the e-file process and not one word from DFI after months of investigating and speaking with the IRS and state of Michigan directly. If there was an error, a person should own it. What an immature and extremely suspicious response to just "ghost" your loyal client. I would absolutely recommending going ANYWHERE but here.

Unethical practices- they all need to retire. Strung us along - had late fees because they didn't…read moreknow what they're doing. Had to call, email and just show up to have a response from them. Outsourced my personal and business taxes. I was a dumbass for trusting Eric's word and him saying it wouldn't happen again and wound up chasing again. This time with Fees from the IRS! He told me I had to wait two months to electronically file during November- January which the IRS said he should have put it in the mail and his information was false. They don't know the tax laws and procedures. I wish I could give zero stars! Never have I been more disappointed and frustrated! Unprofessional people!