From the owner: "Electromenagerdepannage assure le dépannage et la…read moreréparation d'électroménager ou d'électroménager encastré : lave-linge, froid, four, réfrigérateur, réfrigérateur américain, lave-vaisselle et congélateur. Elle dispose d'un large stock de pièces détachées et elle est en relation permanente avec les plus grands fournisseurs. Elle se déplace pour les dépannages 6 jours sur 7 sur tout Paris et toute l'ile de france

Picture what Best Buy is in the United States and improve it's look by giving it a more modern,…read moresleek decor and a better staff and you can pretty much picture la Fnac. It's part of a nation-wide chain of stores where books, music and electronics are sold. No appliances though, just cameras, computers, printers and various other peripherals. In the case of this specific location, the space is clean, well maintained and rather popular. It is very well organized and they offer an incredible selection of all things to read, listen to and of computers and televisions. The staff is very knowledge and parking is easy to find on the street or in the giant parking lot under the mall in which this Fnac is a part of. I've been here on what seems to like a hundred occasions, mostly to buy presents but also to entertain myself and keep up with new releases. I very much like this store and would recommend it to anyone looking for presents or something to read or a CD. Also present in the store is a photo development service, a ticketing office for concerts and shows and a repair center in case your iPod shit the bed. The only downside to this place is that during busy hours, you might have to wait a while in one of the ten or so checkout lines. The best part about the Fnac stores is their layout and atmosphere, allowing one to peruse through the various sections, crack a book open, sit on the floor and read some of it, or listen to samples from various artists in another section. It's very casual like that and welcoming and that is something that I love abou tit.

While traveling in Paris, i visited Darty. It had what i needed and a few other items i wasn't…read morelooking for. I recommend this location, as the staff are friendly and the prices are reasonable. They do sell Apple products and Lenovo tablets.

Your typical HORRENDOUS customer service…read more I walked in and found what i need in less than 5 minutes. After wandering around the kitchen appliance section for 10 minutes wandering around waiting for a guy helping a woman on a vacuum bag with questions that never end, i went to look for someone in another section. A manager dressed in a suit asked me what i'm looking for, and i said i wanted to buy a kitchen appliance, and he replied "but you are in the electronics section!" DUH. I told him there's no one to help me. He walks me to the guy helping the woman with the vacuum bag section and then says, "what do you mean there is no person? He is right here?" I roll my eyes because my french is not good enough to get into a stupid typical french argument with him and I wait. After another five minutes he's finally done and he gets me a ticket to pick up my appliance in less than a minute. I walk up to the cash desk to pay. As I line up, a guy comes out with my appliance, asks the guy in front of me if it's for him, he says no, he wants to do a return (american dude who speaks no french), so they do the return, and the guy with my appliance disappears into the abyss. I paid, and stood waiting for my appliance for 10 minutes. The cashier continues to call in the intercom for someone to come help. A couple comes by and wants to do a return, but of course, instead of lining up behind me like the rest of the world, they line up next to me the French way. A new guy comes and serves the couple first. After another 5 minutes, a second guy comes because of the intercom, asks what's going on and the first guy says, oh, nothing, they just needed a return. As he is about to walk away, i waved my receipt at him "HELLO??????" the guy comes and takes my appliance that's been sitting behind the counter this whole time and hands it to me. The entire 15 minutes i was waiting, the cashier could have picked it up? NAH it's not their job, even though there were two of them doing absolutely NOTHING. I wasted an hour in that stupid store just WAITING (with very little reception on the mobile phone!).

J'ai atteint les limites de ma patience avec Darty…read more En décembre 2023, j'ai acheté une cuisinière à induction SMEG DIVA INOX -- un produit qui s'est révélé être un échec total sur le plan technique. Depuis, Darty a envoyé un technicien chez moi à HUIT reprises. Problèmes rencontrés : thermostat défectueux, four bloqué à 100°C, porte qui ne se ferme pas, et aujourd'hui une plaque de cuisson (feu bas droit) totalement hors service. J'ai même envoyé à Darty une lettre de réclamation signée, en recommandé avec accusé de réception, en invoquant mes droits de consommateur garantis par la loi. Aucune réponse. Aucun accusé. Aucun suivi. Aujourd'hui, lors de la 8e intervention, le réparateur lui-même m'a dit : " Si ça recommence, ils envisageront peut-être un avoir. " sans aucune garantie. J'ai souscrit au contrat Darty Max, censé couvrir ce type de situation. Mais au lieu de me protéger, ce contrat m'a enfermé dans un cycle sans fin de rendez-vous ratés, d'inconfort et de promesses non tenues. Pendant ce temps, ma famille - avec deux jeunes enfants - est privée d'un four fonctionnel. Ce n'est pas un simple problème de service. C'est une dérive grave du service client, un manque total de professionnalisme et un mépris évident du consommateur. Je déconseille formellement à quiconque d'acheter chez Darty. Ils vendent des produits défectueux, ignorent les réclamations légales, et abandonnent les familles avec du matériel inutilisable. Darty : vous avez eu huit occasions de faire ce qu'il fallait. Vous avez échoué à chaque fois.

STAY AWAY! Purchased air-conditioner in March to have for summer 2024. Technician found that the…read morenew machine is missing a part. Instead of simply replacing the machine, Darty insists on sending a technician at EUR 240/visit. ZERO "service". On phone and in store, there are robots who repeat that it is not their problem. WAS a customer for over 33 years. Buy anywhere, but Darty!