The office staff here is extremely rude. On the day of surgery, as was their policy, we paid out of…read morepocket a large sum of money which I was told would be refunded when the claim was processed. The surgery was on 10/14/2025. It is now 1/20/2026 and we have still not received our refund. I have called multiple times and each time I have received a different story on why my money has not been refunded. First, I was told that the claim had not come in. Second time I called, I was told the the claim JUST got filed with the insurance. Third time, I was told they just received the check and that the person who sends out refunds would be doing them at the beginning of December. It is now January and I called and was told that they would call to get my check written for me. I'm trying to understand why it was not written in December when I was told it would be written. Still no explanation as to why I STILL do not have my money. They had zero issues taking my money. Why must I jump through hoops to get my money back??? And why can no one explain to me why it has taken over 3 months for me to get my money returned? I was hung up on and when I called back and tried to speak to the office manager, the girl that hung up on me got on the phone claiming to be the office manager. It's not even about the money because the refund is way less than the amount put out. Why do I have to stay on top of you to do your job???

Not sure about the oral surgeon but the receptionists are beyond rude. I waited 45 minutes to be…read moretold that would have to leave my 10 year old behind. While I understand limiting people due to COVID, the lady told me I was a liar when I stated I called to assure I could bring my son.

This Stovell Dentist on Leslie St. hygienists suck, dentist doesn't quality check after your teeth…read moreare cleaned properly or not, their hygienists don't exactly clean the teeth either, I had Sarah she flossed about 4 teeth with a sharp metal tool and she said she was done, what the hell happened to teeth cleaning process, none of the teeth were cleaned yet, not even one, sloppy practice. I have yet to hear about what they are gonna do with my sensitive tooth, it's been 7 months and 2 visits DO NOT GO TO THIS DENTIST, HE IS JUST GONNA SWIPE YOUR INSURANCE THAT'S ALL

I had an excellent first visit at Stovall Family Dentistry…read more Received a tour of the offices from Kevin, one of the dental assistants as a first time courtesy. Everyone was very polite and did not hesitate to ask me what i needed whether it was water or a blanket as I sat in the dentist chair. I appreciate Dr. Stovall attention to detail and ability to answer any questions I had. Definitely will be continuing my dental service here.

I tried to make my daughter an appointment. I'm not sure if that appointment still exists or not…read more The website stinks. When you push on the task bar there are no parts or pages it takes you to. They wanted me to print off paperwork for her visit but neglected to tell me that the paperwork was in a 24 hour porthole. What?? I had to make the appointment two months ago so I was just counting on the fact that the paperwork they sent me was in an appropriate e-mail with an attachment to print. Oh well. I also never received an appointment reminder. I'm glad that I wrote down the time and day of the appointment. They might be great dentists but I see where people would just be turned off by the technicalities. A functioning website is a must have in todays world and portholed paperwork??? whatever.

If you are new patient, consider the fact that the clinic is not accepting new patients until July…read more2025.