Very poor customer service. I had my vehicle towed by them and upon arrival at the destination, my…read morerear window was shattered. Aaron gave me the run around and after numerous phone calls I finally stopped into the shop to resolve the issue. He flat out refused to pay for the damages and would not even split the repair bill. Aaron said, "If I paid every time something was damaged I would be broke." Overall if you value your vehicle do not ever take it to Aaron's Automotive Towing and Repair. They do not take responsibility for their negligence.

I posted a similar review on Google, and I'm personally from St. Paul, MN. Reach out to me if you'd…read morelike further info. Positive: Professionalism I cannot say enough great things about the team at Aaron's Automotive. My first interaction was when Aaron himself picked me up on the side of 35, in the newest model tow-truck I've ever seen in my life. He was nothing but the utmost professional. I had no specific place to go for repair, and Aaron offered the services at his shop. This was yet another time I was impressed with his service. My vehicle turned out to have some significant issues, and Aaron and his team did an outstanding job helping to navigate to the absolutely-most-cost-effective solution. The extended team at Aaron's automotive were courteous, responsive, and 100% professional. I'm writing this review because the excellent team at Aaron's automotive saved my rear multiple times in one go. I'm totally impressed.

Fast service! Super customer service! I would recommend them any time . With the cold weather it's…read morenice to be able to count of them !!

Great guys - very much appreciated the good humor and friendly faces after obviously having a bad…read moreday and needing there service

One of our company vehicles had a serious coolant leak - they squeezed us in that same afternoon…read moreand got it repaired. It was such a relief for our technician, especially being two hours away from home. Jeremy did such a great job and I highly recommend this shop!!!

This company was the most accommodating towing company I have used. Every worker there wanted to…read morehelp us out to the most of their ability. They all were willing to drive us with their own vehicles to another place while we waited for our ride. The whole company values their customers with their whole heart. Would recommend this place to anyone who's needed a towing company and/or mechanic.

Perfect, trustworthy and fair price. Since I went to Minnesota I did not know or was I was gonna…read morehave problems with my 2002 Chevy Trailblazer LT. I have NOT bought a Car since 2006 and was never the type to Keeping Up with the Jones. Anyways I notice when going to work early morning my Chevy Trailblazer (Who I named Old Faithful) was reving really hard. As I continued to drive it out to where I had to go the Check Engine light went on. I had this problem before which is an Engine Misfire. On one of the Sparkplugs and Cylinders. I had contact my relative and she sent me to Midas In Eden Prairie, MN. Boy DID I MAKE A BIG MISTAKE. Midas told me I had to replace a whole cylinder head!! IT was gonna cost me $6k!! That is like a good used car! On top of that they we're inspecting other parts of the car that was not necessary! Unfortunately, I had to pay $122 for the diagnostic but I by change had contacted on Craig's List another Mechanic who referred me to Erik. I had told Erick and he himself was shocked at my story! He new Midas was BS-ing and I went to him. My engine was still fine! I just needed new spark plugs which he believed Midas technicians damage by pulling it out the improper way and new great quality coils which I should have don vs buying from Ebay. All in All I only spent $400 and my engine was running great. Please come over here! He won't rip you off with Lies about the car! 5 stars in my book especially coming from Chicago, IL.

From the owner: We are locally owned and operated with over 30 years combined experience. We are ASE Certified…read moreMaster Technician Service & Repair. Call Us First! 952.594.0671

Rusty and Reilley did an amazing job with my 02 F350 over the past couple weeks. I'd trust them…read morewith all of my automotive needs! My heater core had a leak, anti freeze found its way into a few electrical systems and fried some boards. The guys in the shop were very dedicated to getting things put back better than new! Anyone that has ever worked with electrical problems knows it's a complete PITA! Thanks guys for taking care of me!

From the owner: If you've found yourself in a sticky situation, it's important to choose a reliable towing and auto…read morelockout company. You want one that will put you first, arrive quickly and never try to overcharge you. That's why you should hire Rusty & Son's Towing, Auto Repair & Snowplowing. We've been serving residents of Waterville, MN and surrounding areas for over 20 years, and we're proud of our good reputation. We also provide automotive repair, tire change/repair, jump starts and snow plowing services. Call today to work with a company that will treat you like family.