I went thru AAA at about 3 pm and they kept putting me off, not returning promised calls, putting…read moreme into full mailboxes etc The general runaround for 7+ hours! I finally reached someone in dispatch at AAA who helped me. He referred my call To Coopers and I got an immediate call back from Warren ( I think) and he was there, as promised, in twenty minutes. My car was finally loaded up at 10:30 pm. I can't say much for AAA but Coopers, and Warren were life savers!! Big thanks!!

There is a problem with their road side service threw geico, they confirmed and didn't show up. I…read moresat there broken down, freezing. When they didn't show, I called and found out that they are not coming. The guy on the phone was unapologetic, he just did not care. Had to wait another hour for a different company to show.

I have roadside assistance through Shelter Insurance which was supposed to cover the first 50 miles…read moreand the extra 6 miles would cost me $60 out of my pocket, but after they called me back saying they could not find any tow companies that were able to help and I would have to find my own tow. I called Pippin based on their 4 star review average on Yelp and a driver showed up 45 minutes later. He came in a grossly oversized vehicle (which contributed to the main problem I have with Pippin) which was a very large Peterbilt to tow our 21 foot Chevy Express. The driver was nice and did a decent job hooking it up, towing and dropping the vehicle 56 miles away at my parents house because it was on the weekend and wasn't sure where was best to take it. After dropping the vehicle we were hit with the very large bill of $1487!!! I asked if there was a military discount and he came back with $907!!! I have since had it towed (on a flatbed) 34 miles to a repair shop which is going to rebuild the transmission and that tow bill was much more inline at $170. Pippin should have sent the correct sized tow truck and charged around $250-$300 instead of gouging me and my wife. DO NOT USE PIPPIN UNLESS YOU HAVE $1000 extra dollars in your pocket!!!! I gave two stars (instead of one) because the driver did a decent job and the extremely high cost was not his fault.

I absolutely love this company I couldn't believe how much they help me . Cletus stayed on the…read morephone trying to find answers for me . Then the other employees stayed after hours helping me after the car accident . I hope you know how much I deeply appreciate what you guys did to help me thank you, Terry (green escape)

Justin helped us in a bind and was easy to work with and communicate with. I was not around for the…read moretow but vehicle got moved in time and on short notice.

Amazing customer service. Had a blowout getting on the highway during rush hour in STL . Joe's…read moretowing responded quickly & took care of the billing with my insurance company. They will always be the towing company I call !!

Took a railroad truck there for some repairs. They used a garage door spring for a clutch spring,…read moreput the clutch pressure plates in backwards, and put two zip ties in a pin in the clutch instead of using a cotter key. Another shop found the problems, and when we asked J&S about fixing their mistakes, they told us we would be charged more money, they would not refund us any money, and they do not warranty their work. Needless to say, we have been told to no longer do any business with them.

Hit a deer with my tractor trailer was on the shoulder of a 2 lane highway, arrived quickly vehicle…read morewas towed to the shop of my choice, the tow bill was reasonable for heavy duty towing

I needed my car towed to the dealership. It was a difficult tow and required the gears to be…read moredisengaged. Knowledgeable service and reasonable prices!

Truly couldn't have had a better experience! They were easy to communicate with, quick, and the man…read morethat came was incredibly kind. Will absolutely use again if needed, and will be recommending them to people I know.

Hit a deer? Go HERE!!! These guys do GREAT work! I had a Ford Ranger that ended up with a bent…read moreframe because someone t-boned me. South Side did such an awesome job that when I looked at trading it, they couldn't tell. Over the years, I've hit quite a few deer, and these guys always do a high quality job, but without overinflated prices. Honest and hard working!

These owners are the absolute best. They fixed my care as I was heading on a long trip home for…read moreFREE. These people have the biggest hearts. Support their business, they are a blessing to others.

Love this local small town repair shop! Always in and out quickly! Very polite and friendly!read more

Helped me with everything I asked, took pictures for me for my insurance so I could go home and…read morerest after my accident.