I've been hiring contractors for many years and have never experienced such a horrible company from start to finish (although they never finished the job!). They bid the job, then failed to start it until a month later but would tell me week after week, "We'll be there tomorrow." It was like listening to a broken record! Overall, they are NOT experienced fence builders. They could not build anything outside of a basic fence, but even in attempting to do that, the work was shoddy. They had to pull and reset all of the posts because they failed to equally space fence posts. They tried to cut corners by not using a full bag of concrete in each post hole. They lacked skills in building basic gates and had issues with building the gates and also with cutting the pickets to shape. They had to constantly be reminded of tasks left undone or things that needed to be fixed or that were agreed upon at the time of the contract. The owner's favorite line was "I don't recall that." He sounded like a well rehearsed witness on the stand testifying in court!!! In the end, I've been left with gates that do not line up properly and close correctly. One of them has warped in just a couple of months and rubs badly when being shut. When they were setting the posts, they ran out of them and actually helped themselves to materials in my garage thinking I wouldn't notice, except that what they took, was used lumber that I easily identified and called them out on. The time it took this company to produce a mere 170 feet of fence and two gates took almost 4 months & yet they never completed the job. Instead they just stopped showing up or responding to my calls and instead, sent a bill that was padded with hundreds of dollars over what the contract stated and they expected to be paid despite not finishing the tasks the owner agreed to finish in writing via text message to me. He denies the text messages exist! I have printed the entire string of messages and took screen shots as proof. I've been left with crooked posts, cracked pickets, stripped screws, poorly functioning gates. The proof is standing on my property, a constant reminder of their subpar workmanship. I would NOT recommend this company for fencimg, communication, responsiveness or integrity. The owner is a poor communicator to both the customer, but moreso, in his ability to relay the tasks to his workers, to supervise and manage them as well. One of his workers simply walked off the job one morning because he became angry because I called him out on helping himself to materials in my garage. As a result, the owner told me that they wouldn't be able to do any work that day and delayed my job even further. I was amazed at his lack of management skills over his workers. I was even embarrassed for him.
Overall, the company didn't perform under their contract, nor did they complete the job, or perform it in a timely manner or a workmanship like manner. Disappointed in the overall quality and durability of the work as well as the poor treatment I received from the owner throughout the entire grueling project. read more
