Sandy and her team sure do a phenomenal job from start to finish. This past summer she informed us of a new nonstop flight to Jamaica from Denver starting this winter and that she was escorting a tour group down to take advantage of this new route. She was able to get us access to a special pre-sale fare of only $3 + taxes/fees (apparently those elusive travel fire sale type things you hear about do exist). I was pumped to spend new year in Jamaica for cheap so we jumped on the opportunity, but did not know where to begin for accommodations. Sandy recommended that we do an all-inclusive resort; a new concept for us. She narrowed it down to a handful of properties, but we wound up choosing Sandals Negril , as Sandy felt this would give us the best bang-for-our-buck within our budget. The vacation was an absolute BLAST and we are so glad that we went the all-inclusive route. Sandy surprised us with a complimentary room upgrade to a beachfront suite upon arrival and all our worries simply melted away from there. Not having to even glance at a check at the end of a meal, tip or worry about racking up a massive (as it always is in my case) bar tab made for a truly relaxing experience. Our package even included diving, snorkeling and waterskiing all of which we took advantage of regularly and made us really feel like we got our moneys' worth. Additionally, Sandy was able to get us day passes to the stunning new Azul Sensatori resort just a short walk down the beach. In addition to our included exchange privileges at the Beaches resort on the same beach, access to this beautiful resort made it like we had three vacations in one. Unfortunately, on the last night of our trip, this (drunken) traveler lost their cell phone in a night club. Figuring all hope was lost, I returned to Denver, head down and with no phone in pocket. To our delight, Sandy not only informed us that our travel insurance that was included in our package would cover the loss of my phone, she even helped start the claim process! We just now started the process, but it sounds like I will be reimbursed the full retail cost of my iPhone--such a relief, especially considering the lost phone costs more than both of our tickets to Montego Bay did. I'm thinking the insurance money will be going toward the deposit on our next vacation. Thanks again guys! read more