Very professional and reliable. They took care of me right away. I got a deal on 4 NEW tires with a…read moreFREE alignment. They said they had a sale going on for Thanksgiving Holiday. I would recommend if anyone wants to buy tires. They will give you affordable prices.

Anybody who knows me know I'm about doing things right. But there's no way I could allow what…read morehappened today to go by and say nothing. Lowriders in Goldsboro where this gentleman is the owner should be your last place to have about work done on your vehicle. This gentleman came to my home to check out my van and after 5 seconds told my wife he knew exactly what the issue was. (Lie number one). Took my van to his shop and called that afternoon saying it was ready and had be repaired. I get there and my van is already running which was strange to not allow me to start it myself but I trust his word that it was fixed. I get home, turn it off, attempt to start it and it is doing the exact same thing as before it was worked on. Mind you I had already paid $125 for the tow and $450 for the service. I immediately call the shop at and inform this gentleman that my van was still doing the exact same thing he claimed he repaired. He comes to my home the next day and I watch him on my home security cam and see him have to jump my van to get it back to his shop. He calls my wife a tells her at my home he got it to start right up. (Lie number two). He then says it's a wire that was burned out going to the starter which the starter was brand new. An hour later he says it's the clip for the wire the goes to the starter. Thirty minutes later he says it's the starter itself. I take the starter to the parts store and get another one. He calls today saying it's fixed. I go to get it and he says I owe him another $150. At this point I'm beyond hot. I ask what did the $450 he was already paid fix? He can't answer the question, just keeps saying it's fixed now. I wouldn't let the gentleman fix a tire on a Tonka truck. Please don't lose money with this fake mechanic. I'm not the only person who has be ripped off by him from what I was told by a reliable source today. And if you really know me, you know this is not something I do, but I would feel horrible if someone else was ripped off like I was.

Very good service and good prices, the passion and the commitment they put into their work is very…read moregood, you can see it in how they leave the cars

Called for a quote. He was polite and respectful. He gave me a rundown on the costs and was very…read morereasonable I took my car to his business and picked him up so he could drop me off at work. Got my 2007 Chrysler Pacifica cleaned, waxed, washed,etc. when he came back in the afternoon to pick me up I opened the door and was left speechless. We're talking about a 15 yr old car with dingy leather seats, years old stains in the carpet, and rims needing a whole lotta TLC. The interior simply amazed me. Almost back to brand new condition. Best $$$$ I've spent in a long time. Will take my car back to him when it needs a serious cleaning from now on. You gotta give him a try.

Very poor communication, never got an estimate. They missed damage. Left panels loose. Was told to…read morecall Insurance company for the remainderof the repairs . There are many other body shops in the area. I suggest you use someone other than Garriss body shop.

I used this as a Geico recommended shop and it was so easy! Damon was absolutely amazing handling…read moremy repair. They were sent a damaged part twice and he immediately let me know and got the new part. He even came in when they were closed on Saturday to give me my car before I went out of town for work for the week. I would've had to pay out of pocket for my rental for a week if he didn't meet me.

Went to get routine inspection and asked for oil change and spark plugs and never had trouble…read morebefore with car but when I got it back my headgasket was blown and not I need a new motor cause there's trouble cloudy smoke coming from the tell pipe...

kinston police had them tow my car cause they said my mirror was over the white line im on…read moredissability and i work at door dash for extra money i cant go to work now until i pay them $250 i feel like kinston police should pay for it im not upset at the tow company im upset cause the cop didnt call me i left my number on window

Impeccable Service and Staff!!!!!! You always hear about…read moregreat customer service from people from the south but the staff at A & L Body Shop should give seminars on how to give great customer service. From the moment I received a call from Daniel I was intrigued. He assisted with the claim, the pick up of my car, and the drop off of my rental. He ensured that any question I had or anything I needed or may have needed was answered and handled. He followed up to check and make sure I was ok and if I needed anything else. Justin was also a big help explaining things I didn't know and making sure my car would be his first priority. Beverly dropped off my rental and made it easy and as painless as possible, even though she drove almost an hour away. I would recommend any and everybody to have their vehicles repaired by A & L Body Shop. I encourage the staff to continue to give their unmatched great service and I had nothing but the best experience and service with them. Thank you A & L Body Shop for helping making a bad situation not feel as bad as it was.

My personal experience with this company was really bad , first off the owner solicited me and made…read moreeverything sound absolutely wonderful . I was hit from behind and my back end was smashed pretty good long story short I got my car back and it was terrible ..... the trunk is not leveled after taking it to another shop who seen right away that the trunk wasn't flushed the trunk side pieces are lose and the inside was just jacked up the people foot prints are still inside the trunk they broke my floor piece that covers the spare tire and to top it all off I got 2 tickets because none of my lights worked and he tried to tell me it was electrical and it was not it cost me $67.00 just for the back lights and to have them installed !! so NO !! I would never use them again especially if I was in and accident nor will I recommend anybody to go to that shop personally I would definitely stay within the insurance network for your own protection !!

Corey came out in the middle of the night to help me out of a tough spot. He showed creativity and…read moreprofessionalism as he solved a novel and complicated automotive challenge in a timely manner.