So wanted to give an update to a 2 star review i left for Akian for work done about a month ago. I…read morehad two gripes: Call center customer service and dispatch and high pricing. I have to give their management credit: They saw my review, reached out and yesterday service manage Jeff called me. It's rare these days for someone to really listen to how things looked on my side of the road and to Jeff's credit he did that. Not only that we reached and agreement regarding what i felt was high pricing two two of the three components they replaced on my AC system. In addition he mentioned that they are moving away from the foreign call center customer service--this is a good thing. Who wants to feel if they get disconnected they can't call the person back? All this reassured me that despite some issues they are getting themselves on track and that they cared enough to make things right for me.

Where do I begin? I Have had an absolutely incredible experience with akian . From call number one…read moreof me frantic over our heating system failing and forcing us to evacuate to install they have exemplified what it means to take pride in what they do, show kindness, patience, respect and professionalism to their customers . Their communication was consistent, transparent on timeline and what work was needed to be done, and fair on pricing . Manny, RJ, TJ, Brad, Nick, Vartan and Carla were truly wonderful throughout the process of negotiating and the install. As someone that has worked in the construction and design industry before, and was the point person to coordinate GC's , sub contractors, engineers, and architects on major jobs in the past I can't say enough nice things about this small business, and how highly I would recommend them. Steve (owner), you truly have employed an incredible team. Thank you again!

My tenant's bathroom sink was leaking - a lot! I do not have a plumber whom I know personally, but…read moreTom came highly recommended by a few friends we have in common at various ski houses. Plus, with so many positive Yelp! Reviews ... Tom was incredibly responsive and despite having a booked schedule, managed to squeeze my job in. He is professional, knowledgeable, a great communicator, and has an easy going disposition --- which in my experience can be a challenging combination of positive traits that isn't always easy to find. He came out as scheduled, took a look at not only the sink, but also had to move some ceiling panels in the basement (not an easy feat to access) to diagnose the issue. Within just over an hour, my tenant's sink was fixed and the area Tom worked in was cleaner than how he found it. His rate was completely affordable. He also gave some additional advice regarding updating my home's plumbing for the future. I would highly recommend Tom for any / all plumbing needs. Highly.

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

These guys are great! Top quality, honest, fast and professional, the only company I call!!read more

They are wonderful plumbers. They did a great job and were very accommodating…read more.. They were on time finished per the estimated schedule and cleaned up the whole area after the job was finished.

Needed to replace a filter, and fix the hot water heater…read more Did a great job at both, easy to get in touch with and to set up an appointment. Overall really nice experience. Would/will hire again.

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Immediate service, quality work, pleasant experience for an ugly problem. Highly recommend.read more

Cody and Amaral visited to replace a garbage disposal and replace a u-bend sink trap in my…read morebathroom. Work was done quickly and professionally. It's been a couple of weeks and there are no leaks and the disposal is running great. Would use their services again. Recommended.

Excellent experience. Very reliable, punctual, easy to schedule, very skilled. Great value also.read more

I needed an assessment for a sump pump repair or replacement. Kumar was an excellent find. He went…read moreabove and beyond to figure out what was going on in the closet where my sump pump is, even diagnosing a larger building issue that had nothing to do with the sump pump and providing photos and video for me to use with my condo association. His problem-solving skills are fantastic, such as when he figured out how to replace the pit lid in a tricky space that wouldn't work with standard options. He also provided me with an excellent referral to a contractor and they worked together well. I would absolutely use Kumar again, a true pleasure to work with.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

My wife and I just bought our first house. Just our luck that in the first month, there was a…read moreplumbing issue. We scrambled to find a plumber, and J & B was able to help. Brian from J & B stopped by and took care of everything. He was personable, knowledgeable, and he took the time to answer all my questions (even general questions about the plumbing systems in old houses). Overall, we really got lucky by finding J & B. We will definitely call on them again next time there is an issue or if we decide to do some routine maintenance.

(Posting this again because the owner removed my previous review)…read more I had a very concerning experience with this plumber. I only wanted a P-trap replaced, but I was told that both water valves also needed to be replaced and that the water for the entire building would have to be shut off for about 2.5 hours. The estimate came to nearly $1,000. When I questioned why all of that work was necessary and asked why the existing P-trap couldn't simply be unsoldered and replaced, he responded, "Yeah, that's another way of doing it," and then lowered the price to under 600$. That immediately made me uncomfortable. If there was a much simpler and less expensive way to do the repair, I don't understand why the nearly $1,000 option was presented as necessary in the first place. I can't say what the intention was, but I left feeling like I had narrowly avoided being seriously overcharged. Based on my experience, I would strongly recommend getting a second opinion and asking detailed questions before agreeing to any work or additional repairs. Update: Found another plumber who did the job for 350$.

Matthew fully resolved my concerns and shared some helpful advice during the service call…read more However, the unexpected bonus was all the fun side conversations that came about organically and gave me insight into Matt and a potential new hobby to possibly explore! It is a treat to meet someone that has strong principles, a great work ethic and has a humorous side. I'm going to stop here before it sounds like I'm writing Matt's dating profile! To summarize, solid plumber who will more than likely address your concern and will tell you if he can't.

They were great! Able to come quickly, reasonably priced, kind, and willing to explain what went…read morewrong and how to take care of your plumbing. I highly recommend!

Woke up this morning and went down to my garage to get something out of storage at around 8 am and…read morehad every homeowner's worst nightmare...stepped right in a huge puddle. By 12:30 pm the two guys from Mouradian left my place and I had a brand-new, functional, non-leaking water heater, a dry floor, and hot water in my house. I mean what more can you ask for?

Very professional. Know what they're doing. Great communication. They service my boiler annually…read moreand have fixed a pipe.