Fantastic service! Kept us informed of their arrival time and were very friendly and professional…read more They told us they are brand new and just starting to add routes. Old fashioned taxi service! Good price and quick service!

I highly recommend Penman's Rideshare! Great service, Robert is friendly and professional. Car was…read moreimmaculate! Nice to know, if you need a ride you can call Penman's Rideshare. My car was being serviced and I didn't want to wait at the dealership for 3 hours. If you need a ride to the doctor or wherever call Penman's Rideshare! Cost is very reasonable. You won't be disappointed!

From the owner: Welcome to Penman's Rideshare We offer reliable transportation services for individuals and…read morebusinesses. Our fleet is modern and our drivers are professional. Penman's Rideshare offers car transportation services in. Somerset, KY, and the surrounding areas. From car share services to corporate transportation, our fast and friendly services will get you where you need to be comfortably and efficiently. You can rely on our dependability and professionalism, and our drivers know the secure and fastest routes to get you to your destination. We will fully accommodate you and your party, regardless of size and circumstance. Penman's Rideshare offers various transportation services to ensure customer comfort and efficiency. We also offer the following: Taxi Services Chauffeur Services Airport Transportation Wedding Transportation Cab Services And More!

I encountered several issues when trying to schedule this service. For some unknown reason, my…read moreaddress would not come up in whatever system they use. I could bring it up in Google and other maps but I was asked to call back after they contacted their app's IT support. I did and the same thing happened. Out of frustration, they used another address close to mine and said they would add notes with my address for the driver. The pickup was scheduled for 3:00 so the guest of honor would get here by the start of the event at 4:00. To my dismay, the driver showed up at my address around 3:15 for the pickup instead of the address I had provided. When I called to ask what happened, I was told the pickup and drop off addresses had been switched in their system and they had no idea how. So, the guest of honor arrived late to his own party! Given this and the expense of the service, I was very disappointed and would not use or recommend Ride A Wav.

I was able to get my Mom a Ride the day before her appt. Talked to Lori about the troubles of…read moregetting transport for a wheelchair and she assured me they were the right place to accommodate. Kevin our driver was right on time for pickup. He made Mom feel extremely comfortable. Explaining to her everything that he was doing to secure her wheelchair. Kevin was with her every step of the way. Picking her up at the door and taking her in the office. It's also really nice to be able to ride a long if you don't want your family member riding alone. We will not use anyone else other than Ride a Way. Thanks again Lori and Kevin.

Called to get a cab to go to work at 17:10 and was told be at location in 30 mins. 18:00 no cab…read more Called and was told only had one driver and he was behind schedule. Wish I knew this ahead of time to either call another company or called 1 hour earlier.

This is by far is the worst cab service on the face of the earth! Let's just look past the outside…read moreappearance of the actual car itself and begin with the cleanliness of the car. Negative 5 of 5. The stains on every inch of the interior along with the pungent odor of mildew & years of cigarette smoke was literally nauseating. And not to my surprise, the driver smoked not 1 but 2 cigarettes on a 35 minute fair to the airport. He seemed like a nice guy but this was just unacceptable. And to top it off. He was pushing 105+ in a Toyota Corolla multiple times swerving in and out of traffic. Besides all of that we only almost wrecked once because he was trying to light his cigarette.

They wonder why Uber is eating their lunch?! I was afraid I…read morewould not find an Uber at 4:00 in the morning so I had my hotel schedule a cab ride to the airport for me. City cab showed up on time in a beat up Malibu that smelled like smoke. The price was almost double of that quotes by Uber. And the driver waited until we arrived to the airport to tell me that he does not take CC. He said he does not have a reader. He pointed me to the ATM on the side of the airport terminal. I paid him in cash and no tip. Of course he did not get out of the car to take my luggage out of the trunk.

I have to give them a star which is a rip off to be honest they don't even deserve that. Waited…read moreover 2 hours for the taxi when he said it would be 20 mins when I called for a check up on the status of the taxi they hid the rejected call button.. several times what a poor excuse.. the sad part they should have gotten a really good tip for the importance of me getting to were I needed to be hope that fourty dollar tip plus the fair was worth it for probably the shortest fair of the day....thanks for waisting my time and having me miss my appointment never again.. what a joke of a cab company... You really should work on better business skills and remember that u make money off of people who pay for your service..... I seriously hope Uber or Lyft or another taxi company puts you out of business.... It would be a lesson for you to learn...

Terrible service. The bus drivers are nice but I had to call the phone number and Frank and Rebecca…read morewas very rude and yelled and hung up on me. All because I wanted to know for sure if the bus was coming because it was 10 mins late, which was fine but i just needed to know if they was coming or not. So I could know if I was gonna be able to make it to my doctor's office for an appointment. They both hung up on me and yelled at me once I called back and asked for their supervisor. Rebecca called me a liar and was very disturbing to talk to. Very nasty person, both of them

two different times over a couple days I've called and was told to call when I'm ready to go so I…read moredid and then the phone goes straight to voicemail every time after the first call. very unprofessional. you shouldn't tell someone to call when theyre ready and then turn your phone off. smh

Highly recommended! Courtesy and punctual. Nice clean vehicles, professional drivers. Prices are…read moredecent! Thanks!