Danville Communication Center

1.0 (1 review)

Telecommunications

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Steve M.

8 years ago

Companies would be better off just getting an answering machine to take their calls. These people don't know how to deliver messages in a timely fashion. read more

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Gamewood Technology Group

(2 reviews)

Could not be much worse. The personnel does not understand basic net concepts such as latency,…read moreping, and NAT. My internet speed and reliability are atrocious, regularly falling to the kbps for "premium" internet. I'm allowed limited access to my own router, so you cannot even freely correct my settings. They tried to upsell me nonsense that would not fix the bandwidth problem. It's apparent when the staff speak that they are used to dealing with people who have no idea how any of these things work, and so they try to exploit that ignorance. Most do not conceal the fact that they could not care less about attempting to help you, and, what's worse, make it pretty much impossible for you to fix anything yourself, either. The majority of the staff seem annoyed and indifferent, with a few exceptions. The people who attempt to be efficient and useful have their hands tied--to be fair, a few of them do really try. I try to be grateful for good service and maintain a sense of forgiveness and optimism, but this place is ridiculous. Dealing with this business fills me with inexpressible rage. Good luck if this is your only isp for your area.

I had a great experience working through some network issues with Gamewood. They responded to my…read moreemails quickly and were very professional. They were also able to escalate the issue to the city and kept me in the loop the entire time. After the issue was fixed they contacted me further to make sure the issues were completely resolved. 10/10 on customer service.

Metro by T-Mobile

(1 review)

Best Customer Service I've Received in Years!…read more I had been trying to upgrade from my older iPhone to a new one and was having nothing but problems. I had already called 611, and after spending a lot of time with them, they told me there was nothing more they could do. I decided to stop by Metro by T-Mobile in Danville, and I'm so glad I did. Misty greeted me, listened to everything that had happened, and immediately started working on my phone. She never once acted rushed or frustrated, even though the store was packed because it was the beginning of the month. I honestly sat there amazed as I watched her patiently help customer after customer while continuing to work on my issue. She was kind, thorough, professional, and determined. She refused to give up until she found the solution--and she did! She fixed everything that 611 said couldn't be fixed. Customer service like this is rare these days, and when you experience it, people should hear about it. Misty went above and beyond, and it's obvious she truly cares about helping people instead of just getting them out the door. If you need anything at Metro by T-Mobile in Danville, ask for Misty. This was, without a doubt, the best customer service I've received in years. Thank you for turning such a frustrating situation into a great experience!

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Danville Communication Center - telecommunications - Updated October 2026

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Danville Communication Center