This was the worst hospital experience of my life. I had major surgery with a pain pump attached…read moreand without reading my chart a nurse took it upon her self to cease my pain meds. My surgeon was fired up and so was I. I was a guest from John Muir. I expected the same treatment and it was worlds apart. I had platinum ppo insurance which is top of the line and the floors didn't even appeared to be mopped. My experience was last year and it has left the worst taste ever in my mouth. Wait for your hospital do not go here if you have a choice.

I went to SRRMC's ER on Tuesday morning due to some concerning pain. I'd heard their ER's…read morereputation was better than my more local ER in Pleasanton. I dread the thought of going to an ER due to the wait times and the insanity. But this was the smoothest experience. We were admitted by a polite administrator. We were taken back within 5 minutes max, and had ER nurse Olivia who has competent and had a great bedside manner. Every phlebotomist, Xray tech who came in was polite, efficient etc. Dr Toscano, MD had a wonderful bedside manner as well. He listened to my concerns and symptoms. He talked through why he was deciding what tests and scans to run. He even cited me medical studies about some rare cases that sounded like what I was presenting with. He tried something out of the norm and it worked quickly and my pain was gone within 30 minutes. This was followed up with an 18 pg handout related to my condition and next steps that he put together! I realize that I came to the ER on a weekday morning, which is probably a relatively slow time. But I would so highly recommend this ER if you live anywhere in the TriValley / 680 area.

I love the flexibility of scheduling and focus on care and rehabilitation here. Bonnie was my…read morephysical therapist, and she was very friendly, personable, and helpful. She offered suggestions and guidance on ways to improve and regain strength at home in between appointments. If you are unfortunate enough to require physical therapy, this is a great place to get it.

Andrew and Melissa have been amazing throughout my time with them. They have let me go at my own…read morepace, listened and answered my questions with honesty. I know so much more about my issues, not just for treatment now, but to help for the rest of my journey. Spend a lot of time laughing, which makes the hard work easier. The support has been amazing, couldn't recommend them any more highly, from people behind the desk to others. If any of my family needed PT, this is the one place I would want them to go, but would prefer Andrew and Melissa to treat them, they're wonderful and I trust their judgement.

Fantastic doc, so down to earth, warm, and friendly. Spent probably an hour with me during my first…read moreappt - which seems so rare these days

We needed to look for a doctor near Dublin since we moved recently. After doing some research, I…read moredecided to get him in with Palo Alto Medical Group on Dublin Blvd. It was both really convenient from where we live and I felt like I can trust their care. I was able to get my son an appointment with Dr. Weger. Medical group is located on Dublin Blvd and Tassajara. The hospital was clean and new. They had pre-mailed me the forms so by the time I checked in, they called us right away so the wait time was virtually none. Reception desk was friendly. Dr. Weger is excellent! I could tell Dr. Weger was easy going and immediately liked how she was so gentle and sweet with my son. She was very thorough, going over everything - i didnt feel rushed or insincere. You can tell right away that she is genuine and caring. She is also very knowledgeable. She pointed out a few things that we needed to further check on and when I didnt understand something, she clearly explained and at one point even drew diagrams to explain. I am so glad we were able to see her as other doctors werent as thorough with the check ups. I am glad my son saw Dr. Weger! Definitely a fan!!!

Ms. Govan~Julia! Amazing So kind and understanding. Thank you for your compassion, thorough…read moreexamination, and willingness to help me work toward a solution for the medical concern I presented with. You are a wonderful addition to the clinic, and they are lucky to have you. I feel fortunate that you were on shift when I came in. I am very happy with the care I received.

My wife is like a horse. She never gets sick, but this week she was ill…read more We went to Blackhawk Medical Walk-In Clinic, and we met Michelle who was wonderful. She was the sweetest person I have ever seen in a medical setting. She explained everything.

This positive review is long overdue and well deserved! Dr. Lisa A. Hudson, is a wonderful and…read morecaring doctor and has handled my medical care for well over 25 years! I can not imagine having a more personable experience with such a kind hearted, knowledgeable and patient physician! Dr. Hudson was able to diagnose and prevent some serious issues with me over the years of which I am in her debt of gratitude! Dr. Hudson is always consistent to discuss good healthy eating habits and exercise on most visits. She always inquired on how things were going personally in my life and would offer useful advice. My office visits never felt rushed and I actually felt like she spent more time with me, if she felt it necessary. I think Dr. Hudson really cares about people and wants only the best for her patients. Please indulge me and allow me to expand on just a few of my experiences with Dr. Hudson over the last 25 plus years of her being MY doctor! For example, the year my mother passed away in 2001, she was extremely kind and very patient with me by allowing me to express my grief, without rushing me, in my appointments, during that difficult year. I am sure some of my appointment times went over the allotted time frame, but she always seemed to know what was important and needed. Dr. Hudson was a VERY busy woman, in her Walnut Creek office at that time, with a full waiting room of patients, yet she made the time to help me cope with my loss. Another example is when I lost my medical insurance for a period of time, Dr. Hudson was so gracious and worked with me and gave me discounted visits to enable me to continue seeing her and still receive excellent services. Also, she did NOT skimp on those visits, either, as she still provided the same high quality level of care! During that time, I would request basic short office visits, to help minimize my cost, but I feel she did extra services because she knew it was important, at no additional charge. She always tried to give me advice on places to get labs and tests at a lower cost, when possible, too. I can't thank her enough for her kindness and generosity as she really helped me financially. It was a bit disheartening to read some of the negative comments regarding Dr. Hudson, as that has absolutely NOT been my experience with her at all! She is a good, decent human being and an expert in her field and I think she only wants the best for her patients! Dr. Hudson is also a Fellow of the American College Of Physicians, which Fellows are considered a distinguished group of doctors dedicated to teaching, research as well as medical practice! She is always well versed on current medical matters and procedures and I feel that I am in VERY capable hands and have full confidence in her abilities to keep me healthy as she has done all these years! I would highly recommend her services to anyone!

Dr. Hudson is great for being able to make same-day appointments during regular M-F business hours…read more If you don't typically require care after normal business hours, don't travel frequently and don't need a specialist, you might be happy with Dr. Hudson. Unfortunately, I've had two occasions when I've needed to see a doctor and I didn't time my sickness during a M-F business hour. Dr. Hudson has no after-hours call service, so if you need attention after hours, you will be directed to an urgent care center or the emergency room if it's after-hours for urgent care (which is even more upsetting that a patient's only option is to head to the emergency room - since emergency rooms are already overfilled and the staff has much more important things to attend to than someone who just requires an antibiotic!). Dr. Hudson also won't call in a prescription for anything without seeing you in person first. So, if you have a recurring medical issue which she's previously seen you in the past and all you need is an antibiotic called in for you - she won't do it. I might otherwise be fine with this policy, however, on the most recent occasion I was traveling and unable to get to her office until later in the week. The receptionist indicated no exceptions can be made to this policy. Once again: my only choice was to head to a local urgent care office or emergency room. My other frustration with Dr. Hudson as my primary (which she is no longer - because I need a primary doctor that I can actually reach after hours and who will be able to prescribe an antibiotic for a recurring medical issue when I am traveling) is that she comes across as knowing most everything. She purports to be a sports doctor (in addition to everything else), so on a recent visit I had her take a look at a lump on the back of my leg. She diagnosed it as some sort of cyst or other "common" mass that she could take care of in her office. Luckily, I already had an appointment scheduled with a knee specialist - and it turned out I had a tumor on the nerve that required surgery (with the assistance from a spinal doctor due to the location on the nerve!). I've had relationships with many doctors in my 1/2 century - and other than Dr. Hudson, I have always been able to reach my primary doctor after hours and have never had an issue with obtaining an antibiotic for a recurring medical issue. Although I haven't found another primary doctor yet - I will happily visit my local urgent care before giving any more of my business to Dr. Hudson!

I've been a patient at Diablo family physician over 10 years. Karen and Alicia at the receptionist…read moredesk are kind and very nice. They have been with this office for many years. I appreciate their loyalty and getting to know them over the years. My doctor is Dr. Tanvi Raman. Dr. Raman really cares about her patients. She takes her time to listen and find solutions for your medical concerns. She has great bedside manners. I never feel rushed during my visits. I am very happy with her professional service. P.S. I miss Dr. Dolores Musco. She is an outstanding doctor. It's too bad she left the practice to pursue on the concierge level.

This practice used to be excellent until around 2023. I was a patient for over 15 years and always…read morerecommended Dr. Dolores Musco and Dr. Mark Musco. They were warm, professional, and truly cared for their patients, and the staff felt like part of a small, caring family practice. Unfortunately, as the practice grew, the staff became less friendly and harder to work with. Things declined rapidly once the Muscos left to form their concierge practice (which costs thousands of dollars per year, per patient). Since then, patient care has suffered greatly. Between my wife and I, we've tried several different providers here, and the experience has been consistently disappointing. The new doctors don't listen, and video appointments have been low-quality and unhelpful. The level of care, attentiveness, and professionalism that once defined this practice is simply gone. I finally switched to a physician at Sutter Health, and the difference has been night and day. My new doctor was thorough, actually listened, and helped me get the treatment I needed. I'm so glad I made the switch--my health truly depended on it. EDITED: If you are considering this office, make sure to look at the reviews for the last couple years.

Dr. Lavey is an outstanding plastic surgeon whose 40+ years of experience are evident in every…read moreaspect of his work. His approach is highly individualized, with careful attention to each patient's unique features and goals rather than a standardized treatment plan. He demonstrates exceptional precision and a refined artistic eye, producing results that are both natural and aesthetically balanced. His ability to combine technical expertise with a nuanced understanding of facial and body harmony truly sets him apart. In addition to his clinical excellence, Dr. Lavey is warm, attentive, and deeply committed to patient care. He takes the time to ensure clear communication and alignment on expectations, which creates a strong sense of trust and confidence throughout the process. His office staff reflects the same level of professionalism--welcoming, respectful, and highly organized--contributing to a seamless and comfortable experience. I feel incredibly fortunate to have found Dr. Lavey. His expertise, integrity, and outstanding results make him exceptional in his field. I could not be happier with his brilliant work!

RUN, DON'T WALK, THE OTHER WAY! Dr. Lavey made a mess of my face--neck, and eyes. About 6 months…read moreinto my recovery, after yelling and screaming at me in a foreign language, he had a pang of remorse and offered to refund my fee. Still traumatized by his ugly actions, I fled. However, I soon contacted him to accept the proposed refund. Sadly, he reneged. I guess that his conscience moved him to call in a friend and fellow plastic surgeon to consult with me in his (Dr. Lavey's) office. This physician recommended redoing the surgery, but he also made it very clear that some of what was done could not be undone or corrected. I filed a complaint with the Medical Board of California not only for the damage due to his surgical ineptitude, disrespectful and absolutely horrifying behavior, and fraudulent offer.

I meant to review sooner, but still resting and recovering from my ALIF surgery that I had at SRRMC…read moreon 1/12. What a great experience from start to finish (minus needing surgery, but you know what I mean). Everyone from the pre-op nurse who calmed my anxiety (whose name is escaping me), to Doctors Harris, Ochalek and Singh (and the rest of their surgery team) were amazing. The last thing I remember was having a nice conversation with Dr. Singh about the niners before gently waking up after surgery. They all really made the surgery as comfortable as it could possibly be. My post op experience was second to none. I had a wonderful recovery nurse who told me all about her kids (if anyone can verify her name, I'd appreciate it!) and then was moved up to a private room where Katie took over my care. She was the absolute best nurse I've ever had. She was attentive, kind and went out of her way to get anything I (or my partner) needed. She transferred care to our night nurse (who was great, but I was asleep most of the night), but promised to come check on us the next day when she got back into work. We really felt cared for and comfortable with Katie and thank her for the level of care she provided. If there's a way to recommend nurses, she'd be at the top of the list! Diane was our nurse the next morning, and she was awesome. We got super lucky with her because even though it was crazy busy that morning, she went out of her way to make sure we always had everything we needed. She was kind, attentive and we could tell she was running around trying to take care of 10 people at once (and doing a great job at it). We talked everything from travel to traffic and you definitely made the morning after surgery much more bearable. All in all, about the best experience I could have asked for. For the nurses whose name's I have forgotten, I'm sorry! I was out of it for a while with anesthesia, meds, etc. and there were a lot of you helping. You were all great and very much appreciated. If I ever need to go back into surgery, I'm definitely coming back here. Thanks again. Kevin and Monica

To the Amazing Family Birthing Team at SRRMC,…read more I recently gave birth to my baby boy nine days ago, and I wanted to take a moment to express my deepest gratitude for the incredible care I received during my stay. I was induced and, I was scared and nervous. But from the very beginning, I felt at ease knowing I was in such capable and compassionate hands. My labor lasted 18 hours and had its fair share of ups and downs, but the nursing staff truly carried me through it. Farah, my first nurse during the day shift, and Kim, my night nurse, were both remarkable. They kept me informed, encouraged me when I felt weak, and made me feel genuinely cared for. Later that night, when things began moving quickly, Kim called in Nurse Lisa to assist her even though Lisa wasn't assigned to me. Watching how they worked together with such teamwork and kindness was something I'll never forget. Both of these women went above and beyond their duties, and I will forever be thankful for them. I also have to recognize my OB-GYN, Dr. Shammout, who was truly my biggest cheerleader in the delivery room. His calm confidence, compassion, and support gave me the strength I needed to get through. SRRMC is lucky to have such an exceptional doctor, and I will recommend him to anyone seeking a provider who genuinely cares for his patients. After delivery, I was cared for by more amazing nurses Tori, Ashley, Haley, Cassie, and the supervisor Shannon. Each of them treated me with such kindness and warmth. They made sure I was comfortable, checked on me regularly, and celebrated every little milestone with me. It honestly felt like being surrounded by family. When my baby's blood sugar levels came back low, everyone worked together to make sure he received the best care possible. They reassured me, explained each step with patience, and did everything they could to help stabilize him. What touched me the most was how they all communicated between shifts to stay updated on his progress. That level of dedication and care meant the world to me. Leaving the hospital was bittersweet. I was excited to bring my baby home but sad to say goodbye to the wonderful team that supported me through one of the most important moments of my life. Every nurse, doctor, and staff member I encountered showed true compassion and professionalism. From the bottom of my heart, thank you all for your kindness, care, and support. You made what could have been a stressful and frightening experience into one filled with comfort, love, and strength. I will never forget how you made me feel. Much love Jackie & Baby Elijah

I have to say under the circumstances my son got the best care today 10/5/20. I want to thank Dr…read more Ahmad & his wonderful staff. I appreciate all your time & knowledgeable answers today.

The radiologist Michael is very nice and doctor Avasarala is a great and humble doctor reassuring…read moreus each time. Very professional and respectful.