They do not know how to get you registered for the Patient Portal Health Account AT ALL! May 2026 I…read moretried again. In 2020 we tried to get me signed up for the online account. No one knows how to get you signed up not even the helpline. Then I called the main number the 9200 number and that person just sent me to radiology because she did not know what to do. She had NO ANSWER yet would not admit it. The admittance & registration ladies and the main operator give you no help. ***John Muir- your frontline of contacts need MUCH TRAINING and better answers. SO DOES THE SYSTEM THAT IS SUPPOSED TO SIGN YOU UP FOR HEALTH ACCOUNTS ONLINE!!!!! This hospital has been misleading patients for a long, long time and it needs to stop!

Received excellent service in emergency. Very happy with the quality of care and competency of the…read moremedical care team.

I went to John Muir Acute Rehab Unit after my stroke. The therapists, nurses, case manager and…read moredoctors were fantastic! The rehab was crucial to regaining my ability to perform self care, walk, stand, and speak. I'm so thankful to everyone for making my stroke outcomes a successful one!

I love the flexibility of scheduling and focus on care and rehabilitation here. Bonnie was my…read morephysical therapist, and she was very friendly, personable, and helpful. She offered suggestions and guidance on ways to improve and regain strength at home in between appointments. If you are unfortunate enough to require physical therapy, this is a great place to get it.

Fantastic doc, so down to earth, warm, and friendly. Spent probably an hour with me during my first…read moreappt - which seems so rare these days

We needed to look for a doctor near Dublin since we moved recently. After doing some research, I…read moredecided to get him in with Palo Alto Medical Group on Dublin Blvd. It was both really convenient from where we live and I felt like I can trust their care. I was able to get my son an appointment with Dr. Weger. Medical group is located on Dublin Blvd and Tassajara. The hospital was clean and new. They had pre-mailed me the forms so by the time I checked in, they called us right away so the wait time was virtually none. Reception desk was friendly. Dr. Weger is excellent! I could tell Dr. Weger was easy going and immediately liked how she was so gentle and sweet with my son. She was very thorough, going over everything - i didnt feel rushed or insincere. You can tell right away that she is genuine and caring. She is also very knowledgeable. She pointed out a few things that we needed to further check on and when I didnt understand something, she clearly explained and at one point even drew diagrams to explain. I am so glad we were able to see her as other doctors werent as thorough with the check ups. I am glad my son saw Dr. Weger! Definitely a fan!!!

I don't post often but had to today! My aunt who is visiting fell down and we weren't sure if her…read morewrist was broken ... She does not have Kaiser or John Muir and so we went to this urgent care ...we met the kindest, warmest PA, Sarah Broome and the assisting staff was quite friendly as well. Hope Blackhawk Medical Group values its excellent staff - definitely a five star experience!

Ms. Govan~Julia! Amazing So kind and understanding. Thank you for your compassion, thorough…read moreexamination, and willingness to help me work toward a solution for the medical concern I presented with. You are a wonderful addition to the clinic, and they are lucky to have you. I feel fortunate that you were on shift when I came in. I am very happy with the care I received.

Dr. Hudson is a caring, concerned physician that has taken extremely good care of me for the last…read more16 years. She correctly diagnosed me with psoriasis when my previous doctor claimed I just had warts. She takes the time to listen when I have issues and has always been very responsive to my questions or calls. She keeps appointments available for same day requests, I have never had to wait days to get to see her. She has an athletic background and a keen understanding of exercise and injuries. She and the specialists she refers have successfully treated me for a torn rotator cuff and a torn knee meniscus, and I am as good as new. With her help I have just completed my 7th marathon. I cannot recommend her enough. I think she's terrific.

This positive review is long overdue and well deserved! Dr. Lisa A. Hudson, is a wonderful and…read morecaring doctor and has handled my medical care for well over 25 years! I can not imagine having a more personable experience with such a kind hearted, knowledgeable and patient physician! Dr. Hudson was able to diagnose and prevent some serious issues with me over the years of which I am in her debt of gratitude! Dr. Hudson is always consistent to discuss good healthy eating habits and exercise on most visits. She always inquired on how things were going personally in my life and would offer useful advice. My office visits never felt rushed and I actually felt like she spent more time with me, if she felt it necessary. I think Dr. Hudson really cares about people and wants only the best for her patients. Please indulge me and allow me to expand on just a few of my experiences with Dr. Hudson over the last 25 plus years of her being MY doctor! For example, the year my mother passed away in 2001, she was extremely kind and very patient with me by allowing me to express my grief, without rushing me, in my appointments, during that difficult year. I am sure some of my appointment times went over the allotted time frame, but she always seemed to know what was important and needed. Dr. Hudson was a VERY busy woman, in her Walnut Creek office at that time, with a full waiting room of patients, yet she made the time to help me cope with my loss. Another example is when I lost my medical insurance for a period of time, Dr. Hudson was so gracious and worked with me and gave me discounted visits to enable me to continue seeing her and still receive excellent services. Also, she did NOT skimp on those visits, either, as she still provided the same high quality level of care! During that time, I would request basic short office visits, to help minimize my cost, but I feel she did extra services because she knew it was important, at no additional charge. She always tried to give me advice on places to get labs and tests at a lower cost, when possible, too. I can't thank her enough for her kindness and generosity as she really helped me financially. It was a bit disheartening to read some of the negative comments regarding Dr. Hudson, as that has absolutely NOT been my experience with her at all! She is a good, decent human being and an expert in her field and I think she only wants the best for her patients! Dr. Hudson is also a Fellow of the American College Of Physicians, which Fellows are considered a distinguished group of doctors dedicated to teaching, research as well as medical practice! She is always well versed on current medical matters and procedures and I feel that I am in VERY capable hands and have full confidence in her abilities to keep me healthy as she has done all these years! I would highly recommend her services to anyone!

I've been a patient at Diablo family physician over 10 years. Karen and Alicia at the receptionist…read moredesk are kind and very nice. They have been with this office for many years. I appreciate their loyalty and getting to know them over the years. My doctor is Dr. Tanvi Raman. Dr. Raman really cares about her patients. She takes her time to listen and find solutions for your medical concerns. She has great bedside manners. I never feel rushed during my visits. I am very happy with her professional service. P.S. I miss Dr. Dolores Musco. She is an outstanding doctor. It's too bad she left the practice to pursue on the concierge level.

This practice used to be excellent until around 2023. I was a patient for over 15 years and always…read morerecommended Dr. Dolores Musco and Dr. Mark Musco. They were warm, professional, and truly cared for their patients, and the staff felt like part of a small, caring family practice. Unfortunately, as the practice grew, the staff became less friendly and harder to work with. Things declined rapidly once the Muscos left to form their concierge practice (which costs thousands of dollars per year, per patient). Since then, patient care has suffered greatly. Between my wife and I, we've tried several different providers here, and the experience has been consistently disappointing. The new doctors don't listen, and video appointments have been low-quality and unhelpful. The level of care, attentiveness, and professionalism that once defined this practice is simply gone. I finally switched to a physician at Sutter Health, and the difference has been night and day. My new doctor was thorough, actually listened, and helped me get the treatment I needed. I'm so glad I made the switch--my health truly depended on it. EDITED: If you are considering this office, make sure to look at the reviews for the last couple years.

Dr. Lavey is an outstanding plastic surgeon whose 40+ years of experience are evident in every…read moreaspect of his work. His approach is highly individualized, with careful attention to each patient's unique features and goals rather than a standardized treatment plan. He demonstrates exceptional precision and a refined artistic eye, producing results that are both natural and aesthetically balanced. His ability to combine technical expertise with a nuanced understanding of facial and body harmony truly sets him apart. In addition to his clinical excellence, Dr. Lavey is warm, attentive, and deeply committed to patient care. He takes the time to ensure clear communication and alignment on expectations, which creates a strong sense of trust and confidence throughout the process. His office staff reflects the same level of professionalism--welcoming, respectful, and highly organized--contributing to a seamless and comfortable experience. I feel incredibly fortunate to have found Dr. Lavey. His expertise, integrity, and outstanding results make him exceptional in his field. I could not be happier with his brilliant work!

My second procedure with Dr. Lavey was almost two weeks ago and I couldn't be happier! From the…read morebeginning, Dr. Lavey was so generous with his time and I never felt like he was rushing the appointment. I asked his opinion of what might be best for my face and he suggested a brow lift and a facelift which included my neck. The thought of the brow lift initially scared me so I was reticent and thought perhaps I shouldn't do it. What I loved was that Dr. Lavey did not push me into the brow lift it at all. After another consult I decided to proceed with the brow lift in addition to my facelift and I'm so glad I did. What a huge difference. I was given a prescription for a strong pain medication to use after the procedure if I wanted, but I never needed anything other than over the counter Tylenol. All that worrying was for not because there was no pain with my procedures! It's more of a weird feeling because things are tight and numb. Incredible! Thank you thank you to Dr. Lavey and his staff for making me feel pretty again.

It's my heart, you know?! It's my ticker, and it has slipped backed into Afib. I mean, I had it…read moreonce before and had a cardioversion done at Kaiser to correct it, and it worked. But now I no longer have Kaiser, and I am a man who fears change. But let me share with you all about my experience at San Ramon Regional Medical Center. My Cardiologist Dr. Sidhu was absolutely amazing, I couldn't wait for each of my next appointments (weird right?) But he made me feel safe and informed about everything that needed to happen, where I was at in the process, and what was his most educated plan of action to get my ticker back ticking right. He was thorough folks! I appreciate that kind of service. Then, they didn't make me wait months out San Ramon Regional Medical Center acted promptly at this serious matter, even if they did this everyday, I couldn't tell. They took my Afib seriously. We can get you in Friday for a cardioversion because you have taken your pradaxa consistently we can move forward. I arrived at the hospital at 8 am for prep. Hospitable guards, check in folks, all the way to the nurses. Prep time was swift and efficient. The entire time people are sharing with me what to expect and reassuring me that I will be ok. Perhaps fear shown on my disposition. My previous experience was nothing like this, not comparing, I appreciate Kaiser and the professionals there, but this felt sooooo safe. My Cardioversion without TEE, happened and when I woke my ticker was right back where it should be and I was met with a slew of caring physicians who wanted to see my smile with a regular heart beat. I recommend San Ramon Regional Medical Center for all your medical needs. They will not disappoint!!!!

This has been my families hospital since it was established. My first encounter was taking my 13…read moreyear old son to the ER when he was having terrible seizures. The first time we were there the ambulance had put a neck brace on and strapped him to the board they carry you with. They left him strapped in a bed in the ER this way with NOBODY WATCHING HIM. I told the nurse he usually is nauseous and vomits after a seizure. She dismissed my concerns and walked away leaving me alone with my son who promptly started vomiting WHILE STRAPPED DOWN AND IMMOBILE. I grabbed the board, turned the board and him sideways so the vomit would not drown him. I screamed "I need a little help here!" And after a minute the nurse came running to help. She said "oh I guess we could take off the neck brace." Holy shit lady you almost killed my son, geez ya think?If I wasn't there my son would have died because they weren't looking in on him. Next was my mom who tripped and landed on her wrist which shattered it. They admitted her but since it was the evening they had NO ONE to take care of her arm so they made her sleep overnight with her shattered wrist by itself LAYING ON A PILLOW. They weren't going to give her any pain meds either until I asked for them. Next was my dad a year ago. He has been diagnosed with Alzheimer's and they know this. My dad went to the emergency room from his care home so no one was with him. When he was being discharged transport people were there to pick him up. They left him in the ER room by himself and my dad thought he would get out of ER bed and to the transport bed on his own. Well he fell and broke his hip. This is entirely the hospitals fault. They left him alone knowing he had Alzheimer's and not able to walk. They then MISSED that he had broken his hip released him and sent him back to his care home. He ended up in a huge amount of pain overnight and had to go back to the same hospital. While he was admitted there his nurse decided to square up on me when I was voicing my concerns. Next up! My mother was admitted with a bad infection last week. She has dementia and she freaked out and lost her mind while in there. All the hospital did was call me to talk to her on the phone at all times of the day and night. I am on crutches and it's very painful to walk so couldn't be there all the time. The nurses looked to US to control her behavior while there - isn't that their job?? I was traumatized by seeing my mom in that mental condition that they left up to the family to handle. She kept trying to leave, kept accusing people in the hospital of assaulting her (no they didn't) she was aggressive and agitated all hours of the day AND night and they did NOTHING. Edited to add: flashes from last week are coming back. One of the days I was hurriedly hobbling into the medical center (on my crutches) and was in the 2nd floor elevator, just as I walked out I heard overhead "CODE GRAY - CODE GRAY" and the nurses station that happened to be right in front of me ALL of the workers (nurses, EVERYBODY) audibly groaned and let out very loud audible gasps and groans and said very accusatory and loudly "It's THAT lady!" and "Oh my GOD!" I felt so very humiliated and embarrassed because I just knew it was about my mother who they were unable to manage. Please tell your workers (because I know you are reading this) to NOT be so very childlike and unprofessional to do something like this. Tell them the family might be rushing to the hospital - and could hear them - to manage their mother when the hospital couldn't or wouldn't.

This is another branch for Benioff's Childrens Hospital. Office is clean and seemed new as I had to…read moreadd this business to check in. The waiting room is big and has a section for kids to play. Location is easy to find. The receptionist was nice and helpful. Everything is modernly done in this office using beta computers from doctor visit notes to making to appt using email. I saw Dr. Daniel Birnbaum who I think is a great neurologist specialist and has been seeing my son since he was small. He is only at this office on Wednesday's. He is very professional and caring about my son. He makes it easy to understand and draws a picture of what he thinks is happening with my son. I didn't see any other doctors there for a big office and didn't see any other patients which is as weird. Anyway, we will be back as this is not too far from home and very convenient for us. There is plenty of parking here too that is free compared to the hospital in Oakland. =)

I have to say under the circumstances my son got the best care today 10/5/20. I want to thank Dr…read more Ahmad & his wonderful staff. I appreciate all your time & knowledgeable answers today.