Very disappointing experience. I purchased a gown at this shop and BUYER BEWARE, they do not do refunds, and this was not told to me at the time of purchase. I went home and re-tired the dress on, it did not fit well at all. I called the store within 24 hours of purchase and they refused a refund. I contacted the head office and they took over a week to get back to me and they still refused a refund, despite my request meeting consumer affairs guidelines and the dress in perfect condition with tags. Do not purchase from this store, horrible service for any grievances you may have. read more