I witnessed Gray Co staff openly flaunting basic rules--parking in a fire lane, and when called…read moreout, they cursed out security and insulted the establishment. This kind of arrogance is unacceptable. This happened at the 333 Main St Tewksbury, Walmart location, and it's a clear sign of terrible customer and employee conduct. I won't be supporting them

Worst company ever ,they commit fraud ,lie to the customer ,stole $200,000 from me and scammed my…read moremother and daughter ,they crashed their work van into my house and caused over $100,000 in property damage Poor customer service ,no license, dishonest, frequent repairs,uneven heating and cooling,failing heat pumps that smoke and cause noise and caught fire ,decreased air flow and higb energy costs, this company cant be trusted they dont sign a contract and dont finish the job ,they steal ,drink smoke and are intoxicated and under the influence of narcotics while working

When I put in a request on yelp for help with an issue with hot water in our shower, the fastest…read morenon robot response was from Greg. He was patient with me and my questions. He was also able to make sure that I not only got an estimate that sounded fair, but that I also got seen immediately by the other guy that works with him (James.) When you see someone on yelp with no reviews yet (at the time most of the reviews were filtered) you feel apprehensive but based on how communicative Greg was I went for it. James was very knowledgeable and even entertained a few questions I had about potential future jobs. He was expeditious and well prepared for the job (he knew what part I needed and already had it purchased before arriving.) I was very pleased overall and will definitely be hiring them again in the future.

Greg was very knowledgeable and helpful. he helped me purchase a new sink faucet and installed it…read morein no time. I highly recommend him if you have any plumbing needs

Graham Plumbing Service was excellent! He came out on a Saturday and quickly fixed the pump in my…read morebasement at a very fair price. He took the time to look over all my plumbing needs, was very communicative, and responded quickly. I'll definitely call him again for any future plumbing or heating issues.

Saved me on a Sunday! He came out immediately and got the job done without any problems. Graham…read moreplumbing will be my first call for any future plumbing problems.

Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Nate Filoma did a phenomenal job uninstalling and installing a toilet for me. He was respectful and…read moreshowed up on time. He picked up after himself and even wore booties over his shoes while in my home. I would definitely hire him again and recommend him to others!

5/5 would recommend Bay State Heating & Cooling! Asked them to come out and look at a plumbing job…read more Nate was incredibly nice, friendly, and good with communication. He finished the job relatively quickly and was very knowledgeable, pointing out potential future issues to look out for. Would definitely use them again!

I have been helping clients buy and sell Real Estate for 22 years. Mike is a priceless member of my…read moreteam- an invaluable resource for my buyers and sellers alike. You can trust his advice and pricing to be 100% honest, if not selling HIMSELF short! On Weds, 8/7 DURING OUR FIRST OPEN HOUSE, we discovered water steadily dripping from one floor to the next in a home brand new to the market!!! Mike is NOT a 24-hour plumber and still, he came to save the day! My elderly home owner was naturally in distress over this very unhappy suprise. Mike was so kind and patient. He diagnosed and explained the problem and literally saved the day by spending the next several HOURS repairing and replacing failed plumbing. Not only that, he came back the next day, after the damaged ceiling was open, to make sure the plumbing therein was in tip top shape. Mike is a gem! He's kind, patient, selfless, helpful, he's a team player and he's the BEST PLUMBER AROUND! Save yourself getting quotes and just go straight to Mike and his guys for ANY AND ALL of your South Shore plumbing and heating needs!

Mike Foster is literally the ONLY contractor that I have worked with, in the last 10 years…read more (regardless of the trade - and I've worked with MANY) who hasn't either messed something up, left a job half-done to go work on something more lucrative, or blown me off/not returned a call until I've left 6 messages. Now that doesn't sound like a ringing endorsement, right? The whole "he's the best of the worst" but NO, that's not the case here. MIke is a pleasure to work with, and the guys on his team clearly take their cues from his approach. He communicates every step of the way (text, phone, stops by) and always responds to messages RIGHT AWAY. His work is excellent and if there is such a thing as a "creative" plumber, that's Mike. These really old houses in Hull can be very challenging to work on but Mike comes up with a solution every time and never cuts corners. Finally, his prices are fair - which, given the service he provides, should be high. He's installed a new bathroom, fixed the screw-ups of another local plumber with a tankless water heater, replumbed lines to accommodate basement renovations - and we couldn't be more pleased with every job. I only wish we had found him sooner. Call him - you won't be sorry!

Uri was on time, and gave me 4 different options to repair my running toilet which I appreciated…read more Then same day was able to obtain the materials and make the repair.

asked the right questions asked for info…read moreseems like a gentleman seems fair price wise

I cannot say enough positive things about this group. Timely, friendly, do a nice job, and clean up…read moreafter themselves really well - they didn't leave a footprint in the home. They installed multiple appliances (gas stove, dishwasher, and dryer) and replaced old hose connections for outside. It's nice knowing that you have a trustworthy group in your home that you can depend on doing a great job.

these guys were awesome... showed up when they said they would, did the job they promised, and at a…read morefair price. I highly recommend.