I witnessed Gray Co staff openly flaunting basic rules--parking in a fire lane, and when called…read moreout, they cursed out security and insulted the establishment. This kind of arrogance is unacceptable. This happened at the 333 Main St Tewksbury, Walmart location, and it's a clear sign of terrible customer and employee conduct. I won't be supporting them

Worst company ever ,they commit fraud ,lie to the customer ,stole $200,000 from me and scammed my…read moremother and daughter ,they crashed their work van into my house and caused over $100,000 in property damage Poor customer service ,no license, dishonest, frequent repairs,uneven heating and cooling,failing heat pumps that smoke and cause noise and caught fire ,decreased air flow and higb energy costs, this company cant be trusted they dont sign a contract and dont finish the job ,they steal ,drink smoke and are intoxicated and under the influence of narcotics while working

Since my first review I've used GHM for multiple things. Most recently they fixed the pump…read moreunderneath my house - first with a temporary fix while they waited for a part and then with the permanent fix. He was patient with me as I explained my issue over the phone and was able to inform me that our washer could still be used even before they got to fixing that. They've done a couple of other jobs for us in between like putting in a new shower head and implementing a new outdoor water spigot since the old one just didn't turn on anymore. They are always good and fair with their pricing and as always are happy to entertain my questions (like me asking where our water shutoff valve is and them showing me where it was.)

We had a plumbing emergency and we got a response within minutes. Greg went out of his way to fit…read moreus into his schedule and he got the job done quickly and completely. I've heard similar stories from others.

Duane was wonderful. From offering a quote to fixing my waste cast iron pipe, he made the process…read morevery smooth. His quote was reasonable and much lower than what other contractors offered. He did quality work, and ensured that pipe was not only replaced, but in a way that would avoid any future issues. He also fixed a leaky faucet, again at a very reasonable rate. Overall, I am very satisfied with his service, He is very professional, responsive, does honest work, and so his team of workers. His entire team was kind, polite, and very considerate as they did the work. This pipe replacement could have cost me much more if it weren't for Duane. Thank you, Duane and team, for taking care of my plumbing issue. I highly recommend their services to anyone looking for a good, honest, and knowledgeable plumber.

Graham Plumbing Service was excellent! He came out on a Saturday and quickly fixed the pump in my…read morebasement at a very fair price. He took the time to look over all my plumbing needs, was very communicative, and responded quickly. I'll definitely call him again for any future plumbing or heating issues.

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,

My old water heater began leaking and I needed someone to come and replace it. Nate responded to…read moremy inquiry on yelp. We talked for a few mins, I sent him some photos of the old tank and he quickly provided an estimate to replace the hot water heater at a fair price. We scheduled a time for the installation. He showed up within the window, was friendly and knowledgeable, clearly explained the process and completed the work in short order. The estimate and payment process was frictionless. The old tank was fully drained and removed. The new tank was quickly installed and connected. I would highly recommend Bay State as a first call for hot water tank replacements.

5/5 would recommend Bay State Heating & Cooling! Asked them to come out and look at a plumbing job…read more Nate was incredibly nice, friendly, and good with communication. He finished the job relatively quickly and was very knowledgeable, pointing out potential future issues to look out for. Would definitely use them again!

I have been helping clients buy and sell Real Estate for 22 years. Mike is a priceless member of my…read moreteam- an invaluable resource for my buyers and sellers alike. You can trust his advice and pricing to be 100% honest, if not selling HIMSELF short! On Weds, 8/7 DURING OUR FIRST OPEN HOUSE, we discovered water steadily dripping from one floor to the next in a home brand new to the market!!! Mike is NOT a 24-hour plumber and still, he came to save the day! My elderly home owner was naturally in distress over this very unhappy suprise. Mike was so kind and patient. He diagnosed and explained the problem and literally saved the day by spending the next several HOURS repairing and replacing failed plumbing. Not only that, he came back the next day, after the damaged ceiling was open, to make sure the plumbing therein was in tip top shape. Mike is a gem! He's kind, patient, selfless, helpful, he's a team player and he's the BEST PLUMBER AROUND! Save yourself getting quotes and just go straight to Mike and his guys for ANY AND ALL of your South Shore plumbing and heating needs!

Mike Foster is literally the ONLY contractor that I have worked with, in the last 10 years…read more (regardless of the trade - and I've worked with MANY) who hasn't either messed something up, left a job half-done to go work on something more lucrative, or blown me off/not returned a call until I've left 6 messages. Now that doesn't sound like a ringing endorsement, right? The whole "he's the best of the worst" but NO, that's not the case here. MIke is a pleasure to work with, and the guys on his team clearly take their cues from his approach. He communicates every step of the way (text, phone, stops by) and always responds to messages RIGHT AWAY. His work is excellent and if there is such a thing as a "creative" plumber, that's Mike. These really old houses in Hull can be very challenging to work on but Mike comes up with a solution every time and never cuts corners. Finally, his prices are fair - which, given the service he provides, should be high. He's installed a new bathroom, fixed the screw-ups of another local plumber with a tankless water heater, replumbed lines to accommodate basement renovations - and we couldn't be more pleased with every job. I only wish we had found him sooner. Call him - you won't be sorry!

I was given two estimates to clear my sewer line. The…read moreplumber did NOTHING, he didn't flush the toilet, didn't lift the tank lid, or use a plunger (next to it)! He wrote "Upon arrival I noticed the sewer line was blocked..." I paid $89 for this 'Diagnosis and estimate' I called one of the other referrals, they came & used an auger to clear the pipe for a total of $350!! ER Plumbing was a rip-off!

We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.

I cannot say enough positive things about this group. Timely, friendly, do a nice job, and clean up…read moreafter themselves really well - they didn't leave a footprint in the home. They installed multiple appliances (gas stove, dishwasher, and dryer) and replaced old hose connections for outside. It's nice knowing that you have a trustworthy group in your home that you can depend on doing a great job.

these guys were awesome... showed up when they said they would, did the job they promised, and at a…read morefair price. I highly recommend.