I have been a loyal customer for over 18yrs with the same agency, not his agent. However, I am not pleased with my Agency and Corporate asked me to phone this Agent Daniel Mora and see if I liked them and to transfer my policy to them. When I called I spoke with Anna who had to put me on hold several times to ask the manger my questions and then told me that they basically didn't have time and they were way to busy and to continue with calling other agents. WOW! After 18 loyal years this is they type of practices you recieve. I will be seeking insurance with other companies who have time for me and my money. I have Excellent credit and Excellent driving history, Progressive has already quoted me double the coverage and for half the price. In this incident Allstate looses and I gain. Beware! Don't waste your time and energy on Agency's who Don't want to speak with your nor do businesss. read more