The staff and doctor at Family 1st are amazing! I highly recommend this dentist office!!! You…read morewon't regret it!

Amazing doctors and team! Both doctors are amazing and do…read moregreat treatment. My personal experience so far has been with Dr. Jenny. She truly cares about your care and is an amazing person! I recommend going for a consult; they won't disappoint.

We've had a great experience at this orthodontic office so far. The staff is friendly, the office…read moreis clean and well run, and appointments have been quick and easy. Dr. Rose and Dr. Wermerson took time to explain everything clearly and made the whole process feel comfortable. Really glad we chose this office.

So lucky to have found Dr. Welch's office and been so treated well by him and his staff. I was in…read moretown on business and had a dental emergency. Dr. Welch's team was able to get me in that day and fix my problem. He did a great job explaining things to me and the fix was quick and painless. So thankful for Dr. Welch and his staff. Thanks doc!

Great experience with these life savers! I had older dental work that I had fixed/re-done when I…read morewas working overseas just days before relocating back to the states. After a month here my new fillings felt wrong, it hurt to bite down and I had 2-3 days of strong toothache pain across my whole upper toothline. Unfortunately with no insurance, and just barely starting a job, I was very worried I wouldn't be able to find anyone to fix it. After googling around, I found a coupon on their website for an inexpensive exam and xrays and made an appointment, thinking if I needed work done I'd just find out how urgent it is and try to schedule it after a month or two. I'm a doctor, and speak from experience - not only did they do a thorough history and evaluation (especially for such a great price), they also did xrays and showed me photographs of that area of my molars so I could understand the situation. Technology has improved a LOT since I left the states to work overseas, so the digital xray camera, and photos were amazing to see. The absolute best part, which is important to me as an ethical healthcare provider, was that they didn't immediately tell me a list of problems and work I'd need done (that really didn't need to be done - we've all been there, right?). They assured me that my fillings were fine (the Dr overseas did a better job than I'd worried about); explained that the configuration of the filling wasn't what I'd misunderstood them to be; that I could floss easily (I hadn't been, because I'd thought the space between the teeth closed off); reassured me that flossing should help mitigate my issue and the pain... And that was it. No hard sell? Such relief. We discussed my next regular cleaning, which was to be expected, and they sent me on my way. Seriously commendable experience! - Dr. A I

So far I have had nothing but good experiences with Dr. Kaler & his team. Everyone has been very…read morenice & made me feel welcome.

This place is simply the worst place for your kids to get their braces and/or retainers. The…read morebiggest issue that I have with them is the fact of how rude and unprofessional they are. In my experience coming here as a kid, the people here were almost always rude, especially Dr. Kaler himself. There is a sense of​ arrogance to them as well, as they think that they can do no wrong. One of the biggest issues that I had with them growing up was that I had to have jaw surgery done and that my family and I had scheduled the surgery in early June so that I would have time to recover over the summer. However, due to the fact that Kaler and his team did not get me "orthodontically ready" (even though they knew about the surgery literally months, upon years in advance), I had to have the surgery in late-July. From there, I also had to go to school while being wired shut and overall, just not looking the best, as well as not being able to participate in some school activities. Lastly, just recently I had gone over there to get new retainers. When I was taken in, they used this pink putty-like stuff to make the retainers and then put them into this mouthguard shaped device to put in your mouth. Well, the lady ended up dropping it on my shirt, leaving a stain. I should also point out that they did not put a bib on​ me, which might sound dumb, but looking back, it looks like it does make sense after all. I asked them to either give me the money to replace the shirt or to get it cleaned. They took it to the local dry cleaner, which was fine. However, I gave it to them early on a Monday morning and then found out that they did not take it into the cleaners until Friday that week. Of course, while all of this was going on, the business manager of the place did give me some mean looking glances as if I was the one who caused this to happen. By the way, this was not some regular $10-15 shirt​ but was a $70 Express shirt. Sorry, I like to dress well. It's just who I am. Even though they were able to get it back to me completely fixed, I did not like the fact that the entire process took so long when the situation could have been resolved in a week's time. On top of that, the rudeness and arrogance of them are​ completely​ appalling​. At the end of the day, take your money elsewhere because these people simply do not care about you.

We initially were very fond of LFD. However, once the pandemic hit, the story changed radically. We…read morewere not assured that a vaccinated hygienist would be cleaning our teeth because of privacy laws. We asked that the doctor call us re this issue and were told that the office manager would give us a call. When it reaches a point when a doctor cannot take two minutes out of her schedule to consult with us, we feel it's time to move on to another dentist with some integrity.

I love this Family Practice !…read more I'm not one who enjoys going to the dentist, that is a fact ! But I really enjoy the customer service, appointment scheduling, and of course the Staff! Everyone here is soo friendly and helpful. The dentists' are very caring and gentle ! And that's what it's all about. I highly recommend coming here for all your dentistry needs.

I had an emergency appointment as my crown broke and he took me in same day and provided me a…read moretemporary crown until my new one was made a few days later. Super nice and the office staff were very helpful.

Best dentist in Norfolk hands down! Dr. Schroeder has cared for my family for over 25 years…read more Affordable, exceptional, compassionate and very caring practice. You don't need a dentist..... you need Dr. David Schroeder