I have been around many repair shops in my work with automobiles for many years and I can say…read moreOliver Martinaud is one of the most talented knowledgeable craftsman for all parts of car repair!

So while in France we thought it'd be nice to be able to carry us and some of the in-laws all in…read moreone car. So we reserved what the French consider an enormous car, a seven passenger van. We land in the freezing rain and I hustle out to get the car. A stick!! This is one of the richer nations of the world. It's also a nation where rain, and snow and ice are common. And this is a van! About the homeliest vehicle on the planet. But we're in France and I guess even homely drivin', slippin', slidin' renters want to shift their own gears. OK I can use the practice. We head out of our first long trek and it's time for gas. Hmmm. Nothing on the fuel gauge, nothing on the key fob, nothing on either side of the fuel door, no gas cap at all, no insignia on the rear that means anything. Guess it's unleaded. Wrong guess. An hour down the road we stop to pee and the car won't start. It's freezing cold, the wind is blowing and it's an hour before dark. Tow truck guy confirms nonchalantly, "It's Diesel". Wonderful! Now it's a tow truck to his shop, half a dozen frantic calls to the rental agency, nearby hotels, train stations and taxis. Then a taxi ride to the hotel, a quick night's sleep, inconvenience my nephew for a 45 minute drive the wrong direction to pick up a replacement car to drive another 4 hours to our original destination. We got it figured out and Sixt got us a new car but it would have saved them damage to their vehicle and would have saved us an extraordinary amount of time and aggravation if they had just put a "Diesel" sticker on the car.

extremely disappointing .. sneakily charged 59 euros for a late pick up which was not the case -…read morethey eventually refunded this after i complained - but charged almost 3 times the per litre rate for not bringing the car back with a full tank . i understand there are penalties but 235 euros for 43 litres of unleaded thats 5.46 per litre . This after it was impossible to opt for a refuel penalty of 28 euros on the app in advance which did not work and the local area having an unleaded fuel shortage . Customer service is copy paste chatgpt. avoid , avoid avoid

If you are a fan of the Citroen do not waste your time and money in traveling to the Conservatoire…read moreCitroen Musee in Aulnay-sous-Bois. Even though we had confirmed written reservations by the company we arrived to locked doors and dark lights. We wasted our taxi fares and half a day. The public relations person takes about 3 weeks to get back to your emails too in making reservations.